--- title: "Applied Epic Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Applied Epic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Applied Epic is a good fit for you!" source_url: "https://www.softwareadvice.com/insurance/applied-epic-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Insurance Software](https://www.softwareadvice.com/insurance/) / [Applied Epic](https://www.softwareadvice.com/insurance/applied-epic-profile/) / Applied Epic Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/insurance/applied-epic-profile/) Reviews [Alternatives](https://www.softwareadvice.com/insurance/applied-epic-profile/alternatives/) # Applied Epic User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 142 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.2/5 - Value for money: 3.7/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 71 reviews (50%) - 4 stars: 43 reviews (30%) - 3 stars: 16 reviews (11%) - 2 stars: 6 reviews (4%) - 1 star: 6 reviews (4%) ### Most mentioned pros - For a business ready to invest in training and setup, it gives a lot of value and helps centralize workflows. If you’re in a smaller agency or expecting very minimal setup/training, you might find it takes more time upfront to get real benefit. - I especially like how activities and reminders are built in (they help keep follow-ups from slipping through). - At first we were very worried with switching systems, but it has been nothing short of the best. ### Most mentioned cons - Template setup is cumbersome, loading broker signatures is a process if you aren't super techy. - WORST of the worst. - You will spend the majority of the day clicking from screen to screen, not actually accomplishing anything. ## Applied Epic customer reviews Showing reviews 1-25 of 142 (page 1). ### Epically Epic! - Overall rating: 4/5 - Reviewer: Tammy S. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A daily life saver. After 25 years in my industry, (Insurance), it is the most user friendly platform I've used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The consolidation of information and documents for accounts. Having user friendly access to all information in one place. #### Cons Even after using daily for over 2 years, There are still so many functions that would probably be useful but i haven had the chance to learn them. --- ### Applied EPIC - Overall rating: 5/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far it's been good. We are not yet using it to it's full potential but it is capable of so much. Definitely more efficient for big business that have in house staff working of configuration. When the broker/manager is also the tech person, the time it takes to create things there are lots left undone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have a next level of automation. Creating task, digital marketing to clients and client based applications, really brings a new level of customer service. #### Cons Downside moving from TAM to EPIC, somethings do feel repetitive. Template setup is cumbersome, loading broker signatures is a process if you aren't super techy. Losing document writer when we went to the web base version was unfortunate. Receipts are unnecessarily long. losing transaction history (albeit it went to an activity) was also a pain point. #### Reasons for switching to Applied Epic TAM was becoming obsolete, we have no choice but to switch. --- ### Pro Epic - Overall rating: 5/5 - Reviewer: Katie M. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been very happy with Epic and its ease of use. Coming from a much older operating system this one is amazing!!! The help that is available by just giving them a call is also fantastic. Applied is great at getting back to you with any issues and offering solutions and fixing the issue. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is ever evolving. I love that Epic understands what we as users need and what the experience our customer need and want to have. I love that the system has many AUTO features that can work in the background. The fact that I don't have to drag and drop emails in all day is awesome. You send the direct from Epic and the email is automatically attached. I like the text feature. That is not utilized in our office however I do think it is something that can and should be used. #### Cons My least favorite thing is also a Pro but some times can be a huge flaw. Cloud based!!! Great for most of the time But.... the moment the internet goes out we are dead in the water and can not answer any calls. --- ### Overpriced Garbage - Overall rating: 1/5 - Reviewer: Cody G. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered WORST of the worst. Hung up on multiple times with no follow up calls #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros uninstalling it - literally nothing about the software is user or admin friendly. #### Cons everything, starting with the support team - I've been calling in on the same basic request for months and getting a rope/dope. --- ### Comprehensive agency system — powerful once you know it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall I’ve had a good experience with Applied Epic. For a business ready to invest in training and setup, it gives a lot of value and helps centralize workflows. If you’re in a smaller agency or expecting very minimal setup/training, you might find it takes more time upfront to get real benefit. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Applied Epic has been a strong tool for our agency — it brings client info, policy files, documents, tasks and reporting into one system so things don’t feel scattered. I especially like how activities and reminders are built in (they help keep follow-ups from slipping through). Several users say it improved their efficiency compared to older systems. #### Cons There’s definitely a learning curve: the number of features means it takes some time to really feel comfortable and efficient in it.  Occasionally processes feel slower or “click-heavy” for simpler tasks.  Also, the cost and implementation (especially for smaller brokerages) has been raised as a concern. #### Reasons for switching to Applied Epic Wanted to switch to a more comprehensive platform --- ### TAM to Epic System Change - Overall rating: 5/5 - Reviewer: Amanda M. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Switching from TAM to Epic was a breeze. At first we were very worried with switching systems, but it has been nothing short of the best. It has saved me hours of time daily to produce new business, whilst also auditing myself at the same time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Epic is extremely easy to use, making it the most user friendly system to use. The activities are a huge perk for reminders and tasks. #### Cons There are certain points where Epic will continually load, but it is generally resolved within a moment. #### Reasons for switching to Applied Epic We made the switch as TAM was getting phased out, but it was the best move we could have made that has truly impacted the agency positively. --- ### RIDICULOUS! - Overall rating: 1/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered It has been a horrible purchase by our brokerage. It has been a daily problem, time consuming and wasting, and an utter failure. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Nothing #### Cons It is not user friendly, and very time consuming. #### Reasons for switching to Applied Epic The brokerage chose to force it upon the agencies. --- ### Tough to learn, lots of great tools - Overall rating: 4/5 - Reviewer: Colle H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered After getting used to the new work flow created with this platform I thought it was great for lead management and reminders for daily tasks. It was not the most friendly for the sales process when it came to wanting to quickly go through your work flow. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I think the managerial positions like this platform a bit more than the day-to-day salesman. It can run a lot of useful reports and does a great job with lead management. #### Cons It took a while to learn and get into a good work flow. There are a lot of extra steps added in the sales process to appropriately document that I think could be better streamlined. #### Reasons for switching to Applied Epic Company management made that decision as the prior platform was outdated and not useful for reporting. --- ### I used this program at a different job. - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is, by far, the best Insurance Agency Management Software! Everything is easily accessed. Great integration with email services. Extremely organized layout. I miss using this product and will certainly advocate it at every step I am able. #### Cons I dislike the fact that my current employer is not using this fantastic program. As mentioned above, I will advocate for the use of this product at every step! Great job Applied. #### Reasons for switching to Applied Epic My old employer switched from AMS360 to Applied EPIC due to the better overall experience, integration and, I believe, value over price. --- ### Pick literally any other system - Overall rating: 2/5 - Reviewer: Mark G. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Everything you could want from an AMS is in here somewhere #### Cons Epic is one of the most outdated, clunky, and un-user friendly software systems out there. You will spend the majority of the day clicking from screen to screen, not actually accomplishing anything. The software requires extensive training just to be able to be used at the most basic level. It will waste your agency time, not save it. #### Reasons for switching to Applied Epic Forced to by applied after they dropped support for TAM --- ### Epic will transform the way your agency operates. - Overall rating: 5/5 - Reviewer: Wayne P. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Epic is what I would consider the best in the industry. They continue to reinvest in the platform and build or acquire companies that will complement the platform. They have purchased IVANS to help with download which works well with Epic. Indio was recently purchased to help with application completion and eSignatures as well as vehicle, drivers, and equipment schedule reviews. Epic is fast and lightweight to install and use on Windows computers. We have had a really great experience using this software and we have no plans of switching from Applied Systems Epic anytime soon or probably ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used Applied Systems TAM for many years and Epic was such a needed upgrade. With Epic all of the limitation and hurdles you had in TAM were gone and a ton of new features were instantly available. The product keeps getting better year after year. The 2019 release brought in lot of new tools one of which was being able to change producer commission with a reassign utility. Doing something like this in the past was days worth of work and payroll to get it done. Now it is done in moment. There is also lots of cloud features available in Epic with sales automation dashboard, Indio sync, CSR24 integration. Epic also works great over the internet. We recently had to send all of our employees home to work and Epic is working just as good as it did in the office. I can’t say enough good things about Applied Systems Epic. It is a great platform for your agency to use and grow with. #### Cons The biggest down side to Epic is the amount of time and money it takes to migrate from your old management system to Epic. Even if you were starting out brand new there is a lot of initial software configuration required to get the system up and running. Things like when these system events happen what else should happen, and activity defaults need to be configured, the list goes on and on. However, Applied System will assist with this initial setup for a fee. I do recommend you use them for setup or find an expect that has worked with Epic before. Getting Epic setup properly in the beginning will keep you from having a lot of other problems and save time in the future. Employee training is also a big hurdle to over come when switching or going live on Epic. Make sure your employees take the time to do all of the training ahead of time it will help a lot. It took us about a year to have all of the staff comfortable using Epic. With all of this being said changing management systems is always going to have similar issues. #### Reasons for choosing Applied Epic We were already using Applied Systems TAM which Epic replaced. That made the choice to switch to Epic much easier. Although it didn’t make converting that much easier that was still a lot of work because of how different the two systems underlying technology works. --- ### The best Insurance platform to use - Overall rating: 5/5 - Reviewer: Aleksandar I. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We worked for one of the biggest Insurance companies in US, Assured partners. We have all the documents needed in the platform, it was very easy to find them, dowload, upload etc. We sis policy checking, endorsements, reconciliations. The app was pretty quick.0 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy was to log in and work. Easy to navigate. #### Cons Nothing major, sometimes the app log off but you can log in right after. --- ### Worth the switch but you need patience - Overall rating: 4/5 - Reviewer: Denise C. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our president loves the sales pipeline. It gives him the opportunity to visually SEE what the sales people are doing on a weekly basis which he loves. If you want to grow your sales and see exactly what's going on with each sales opportunity then EPIC is the way to go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that with the sales part of EPIC, you can customize to exactly how your agency handles it's sales pipeline... it's NOT one size fits all... you can adjust how many stages in the sales pipeline, what the stages are called, reasons for not getting a sale, etc. I also like the quick reports. I have so many people who ask me for reports all the time. I don't want them to access to run reports but I can set up the report they want and send that report to them so they can run it whenever they want. #### Cons On the accounting side, it's very unforgiving... you have to do things exactly EPIC's way and that can be VERY confusing in the beginning since its so different from TAM especially how commissions are entered. So you must be patient, go slowly and don't try to rush because then you create more problems. Also, make sure your accounting dept is fully involved in the configuration... ours wasn't and it created a lot of problems in the beginning that we're still sorting out. --- ### Epic-Review - Overall rating: 5/5 - Reviewer: Sheila C. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Epic has really streamlined a lot of our work load, and automated much of it. the downloads have everything on our system easily and accurately #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how once you a familiar with epic there are many useful tools with it and how it flows, the ability to move files within in just a few clicks Epic is great. The integration of client detail on to the documents your preparing is a great time saver as well. Also loving the ability to copy and paste off of attachments, once I have a bill of sale there is no need to type out the vin# several times as i'm processing my changes. #### Cons Really I don't find anything I would call negative about Epic, although it really took a while to get use to the program and all its features, I certainly felt like I was little overwhelmed at first, but now I would not want to go back to our old system. --- ### Great broker management system - Overall rating: 5/5 - Reviewer: France D. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and variety of services makes it the best software to use #### Cons I don't have anything bad to say about Epic --- ### EPIC - Overall rating: 4/5 - Reviewer: Danielle M. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. experience with EPIC was ehhhh… sometimes better than others... Buttt we had an awesome sales gal and she always made sure to listen to us and fully understand what was going on. If there was an issue, she made sure to get it corrected. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have 2 agencies and moving to EPIC we were able integrate both, yet still keeping the separate.. giving all employees access to everything in one place. #### Cons We had a lot of issues with downloads, because we have 2 agencies. There was so much set up to go through and it was a process that took more time than anything. --- ### Epic Review - Overall rating: 5/5 - Reviewer: Steven B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Epic has been great for our agency because we can customize things for our program. We write a specialty insurance program, so other softwares don't work for us. Epic does work for us because we have the customizable features that we can gear for what we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the customizable features you have the ability to do. I like how it does not look you in to a set way of doing things. As well as Custom Forms, they are truly so beneficial to specialty programs. #### Cons One of the cons is the cost of the software. It is a big pill to swallow, but if you use the features, it is well worth it in the end. --- ### Applied Epic: Easy to Use - Overall rating: 5/5 - Reviewer: Michelle B. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I work in Epic all day long in my position. I have used Epic for almost 6 years now and I think its a great tool. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it is easy to search through attachment as activities. there are multiple filter you can use. It is also very easy to attach emails and other documents. #### Cons We have several large clients that have 200+ locations so it is difficult listing that many locations on the Epic property app. We are able to do it but it isn't as easy to read and you cant search within the app. --- ### Easy to use and great to work in - Overall rating: 4/5 - Reviewer: Lisa G. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall outstanding #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes tracking our accounts easy and it is very user friendly #### Cons Tedious to do accords- other software much easier on this particular feature #### Reasons for choosing Applied Epic Better features for our use #### Reasons for switching to Applied Epic Tam was no longer going to be supported by the vendor --- ### Have all your Customers in one spot. Great Product easy to use - Overall rating: 5/5 - Reviewer: Donna D. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think a system like this is necessary. Will be the first thing to open & it stays open the whole day. All customers, policies, notes, follow-ups in one easy place. Can send emails or faxes from the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is the first thing I open when I get to work & it stays open the whole day. All customers, policies, notes, follow-ups in one easy place. Can send emails or faxes from the system. #### Cons No cons, system works and any problems are handled promptly & professionally. --- ### Applied Epic - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are happy with Epic, it does its job well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this software for business everyday. It is easy to use, and have a lot of function to manage all the accounts we have on file, attach emails and keep record of every transactions. #### Cons It is not that easy to use and master. We spent 6 months to learn and master the system. It could be more user friendly, than more complicate functions. #### Reasons for switching to Applied Epic Tam is out of date --- ### Applie EPIC - Overall rating: 4/5 - Reviewer: Dillon B. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I use this software everyday. Different offices can customize processes to better fit. #### Cons Customization requires high level access. --- ### Epic Review - Overall rating: 4/5 - Reviewer: Tara V. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Epic is a great system and they are continually updating it for better functionality #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The entire system works integrated very well. Drag and Drop Emails, Quotes, and Marketing module are super useful #### Cons There are some areas - like renewal (new section) that doesn't have enough filters, the home screen cannot sort by carriers as it is not a column --- ### EPIC Review - Overall rating: 5/5 - Reviewer: Haley M. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Applied Epic has been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is very easy to use. All of our insured's information is help in one place and it is extremely convenient for updates to insured's information. #### Cons There really isn't anything that I like least about this software. I am thankful that this is what our company uses. --- ### Good System, slow at times. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I think it's a good system to use for insurance purposes. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that this system is pretty easy to learn. It also has good features for the company that I work for to use. #### Cons It's not easy to get somethings working properly. Such as, sometimes downloads don't go through for certain companies making it hard. ## More reviews [Next reviews](https://www.softwareadvice.com/insurance/applied-epic-profile/reviews/?page=2) --- Applied Epic Reviews, Pros and Cons - 2026 Software Advice