About ClickClaims

ClickClaims is a SaaS claims management solution that helps businesses of all sizes manage accounting, vendors, documents, tasks and more. Professionals can utilize the pre-designed email templates to deliver information throughout the claims processing funnel. 

ClickClaims comes with a built-in diary manager, which allows teams to schedule reminders for upcoming due dates. It enables users to manage and categorize claims lists on the basis of multiple categories, such as severity levels, document types, tax tables and more. It lets staff members use the drag-and-drop interface to build personalized dashboards with custom widgets, filters and display options. Additionally, administrators can configure role-based permissions to restrict users from creatin...


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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of ClickClaims

Overall rating

5.00 / 5 stars

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Showing 1 - 4 of 4 results

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September 2020

ZACK from MID-AMERICA CATASTROPHE SERVICES

Company Size: 501-1,000 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Intergration ability

It has been a great experience, they are very easy to work with, and they respond to our needs quickly.

Pros

I like how quick we can intergrate with a client using CMS.

Cons

There is not much that I dont like about the product, but if I had to pick one thing I would say they need to spend more time enhacing the functionability of the adjuster dashboard/database.

Reasons for Choosing ClickClaims

Because ClickClaims has a better infrastructure, better product, very personable, and I trust them.

Reasons for Switching to ClickClaims

Because it did not work properly, and the support was terrible.

Response from E-Claim.com

Replied October 2020

Thank you, Zack for your review/feedback. MAC has been a valuable partner with ClickClaims, not only as a great client, but one who continually works with us on new and exciting technologies and automations. Stay tuned...a new, graphical, more interactive dashboard is coming soon!

October 2020

Kevin from Velocity Claims Administration

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

Best Claims Management System for years

I have used ClickClaims for well over a decade, and of all the CMS's I have come across, ClickClaims is the best, hands down.

Pros

User friendly, Report writing capability, Accounting bridge.

Cons

The beauty of this company is, when we find something changed, or added, ClickClaims people get on it right away.

Reasons for Choosing ClickClaims

Again, for the above reasons.

Reasons for Switching to ClickClaims

For all of the aforementioned reasons.

Response from E-Claim.com

Replied October 2020

Thank you, Kevin for being a longstanding, loyal customer. Your constant feedback has helped us grow our offerings.

December 2020

Brad from Aspire General Insurance Company

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Has great functionality. Very user friendly. Ease to train new employees on this system.

We work well with the eClaims team. They complete any troubleshooting very quickly. The system has continuously been improved in the five years that we have had it. We are able to work out specifics on making modifications, enhancements, or customizations with the eClaims team.

Pros

We have new hires fully trained on the system within 2 business days. The system has all of the functionality that we need and if any customization is needed, the eClaims team is great to work with in getting our enhancements completed. We are about 98% towards getting every item customized that we need, including automated letters and integration with ISO. We have had this system for 5 years now. It continues to be improved every year.

Cons

The search function should be more robust. Needs to be more of a smart search function. Also there are some limitations with regards to items that are feature specific vs. claim specific.

April 2015

A from Amcat

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2015

Long time customer

Our company used the initial version of ClickClaims and worked to integrate some creative customization. Later the next and current version provided such advanced functionality that we could move fairly seamlessly to the newer and improved solution. I haven't seen any other service that has as much flexibility and can integrate with other systems as ClickClaims. Keep up the good work.