EngageBay CRM vs Hourly

RATING:

4.7

(747)

EngageBay CRM has 747 reviews and a rating of 4.65 / 5 stars vs Hourly which has 102 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (747)
4.9 (102)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 21, 2024
June 4, 2024
Pros/Cons
  • Pros

  • EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.
  • This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.
  • Cons

  • It’s hard to edit email Templates and landing pages.
  • Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
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  • Pros

  • It's fairly user friendly and has a variety of useful features. Great value for the price compared to other solutions.
  • Everything within the app is very user friendly, and if there is something that I can't figure out, their customer service is above and beyond the best.
  • Cons

  • I would have to think for a very long time to think of something that I don’t like about this app.
  • I haven’t discovered anything I don’t like about the app yet.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos