iWarranty

RATING:

4.0

(2)
Overview

About iWarranty

Designed for businesses of all sizes, iWarranty is a warranty management solution that helps manage service orders, warranty claims, supplier recovery and more. It allows users to gather, organize and sift through the information they need in order to make more informed product and service decisions. The platform drives optimal performance and efficiency in warranty, return, and supplier recovery operations by automating key processes. Additionally, the solution also offers closed-loop feedback that enables manufacturers to reduce future warranty costs by taking direct feedback from the field about their products.

iWarranty Pricing

Please contact PTC for pricing details.

Starting price: 

$50,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

iWarranty home page
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iWarranty Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for iWarranty

2 Reviews

Eduardo

Machinery, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Good system

PROS

Collects many information automatically from the EPR system

CONS

Missing mobile application to be able to build warranty reports directly from the field.

Jim

Consumer Goods, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

iWarranty

PROS

We utilize this product for external repairs management. It is heavily customized for our use. Our service department considers it a good application.

CONS

Because we are so customized it is difficult to upgrade