# mPACS Software Reviews, Demo & Pricing - 2026 > Review of mPACS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/insurance/mpacs-profile --- [Home](https://www.softwareadvice.com/) / [Insurance Software](https://www.softwareadvice.com/insurance/) / mPACS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/insurance/mpacs-profile/reviews/) # mPACS 2026: Benefits, Features & Pricing Wondering if mPACS is right for your organization? Our Insurance Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview mPACS 4.4 [(19)](https://www.softwareadvice.com/insurance/mpacs-profile/reviews/) Pricing Starting at $2,200.00 one time ### About mPACS MPACS is a complete solution for managing your database of quotations, policies and claims. The software includes rating, documentation, workflow, diary and auditing. On-premises or in the cloud solutions are available. The open API makes it simple to integrate with third parties making tasks more efficient, less open to human error and giving the end customer a more seamless experience. Wondering if mPACS is right for your organization? Our Insurance Software selection experts can help you in 15 minutes or less. ## mPACS User Interface ## Popular mPACS Alternatives Main Product mPACS 4.4 [(19)](https://www.softwareadvice.com/insurance/mpacs-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.50Value for money - 4.63Customer support - 4.24Functionality Pricing Starting at $2200.00 one time Get Price Alternative Product [EZLynx](https://www.softwareadvice.com/insurance/ezlynx-profile/) 3.7 [(74)](https://www.softwareadvice.com/insurance/ezlynx-profile/reviews/) Ratings Breakdown - 3.66Ease of use - 3.37Value for money - 3.31Customer support - 3.35Functionality Pricing Available upon request Get Price Alternative Product [Applied Epic](https://www.softwareadvice.com/insurance/applied-epic-profile/) 4.2 [(141)](https://www.softwareadvice.com/insurance/applied-epic-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.73Value for money - 4.20Customer support - 4.06Functionality Pricing Starting at $1000.00 one time Get Price Alternative Product [Macaw](https://www.softwareadvice.com/product/266247-Macaw/) 3.6 [(22)](https://www.softwareadvice.com/product/266247-Macaw/#reviews) Ratings Breakdown - 3.23Ease of use - 3.60Value for money - 3.57Customer support - 3.18Functionality Pricing Available upon request Get Price Alternative Product [TurboRater](https://www.softwareadvice.com/insurance/turborater-profile/) 4.3 [(142)](https://www.softwareadvice.com/insurance/turborater-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.07Value for money - 4.24Customer support - 4.08Functionality Pricing Available upon request Get Price Alternative Product [Jenesis Software](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/) 4.7 [(284)](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.74Value for money - 4.88Customer support - 4.62Functionality Pricing Starting at $50.00 per month Get Price ## mPACS Pricing and Plans Starting price: $2,200.00 one time Free Trial Free Version Basic $2,200.00 one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## mPACS Features - Popular features found in Insurance Activity Tracking Audit Trail Contact Management Document Management Insurance Rating Policy Management Quotes/Estimates Self Service Portal Workflow Management - More features of mPACS Accounting Integration API Audit Management Calendar Management Cancellation Tracking Claims Management Claims Tracking Commercial Lines Commission Management Comparative Insurance Rating Configurable Workflow Customer Accounts Customizable Fields Document Templates For Casualty Insurance For Health/Medical Insurance For Homeowners Insurance Forms Management For Personal Insurance For Professional Liability Insurance Policy Management Insurance Policy Processing Multiple Line Rating Multi-State Policy Issuance Rating Engine Reinstatement Tracking Reminders Renewal Management Reporting & Statistics Third-Party Integrations Underwriting Management ## mPACS Integrations Sage Accounting Integration rated undefined from -1 review Xero Integration rated undefined from -1 review ## mPACS User Reviews Overall Rating 4.4 Ratings Breakdown 5 47% 4 42% 3 11% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.6 Functionality 4.2 Sum Sze T. Verified reviewer Insurance 51-200 employees Used daily for less than 6 months Review source Reviewed November 2017 Relief. mPACS will help us be more efficient and turn over so much more business - thank you Mandon! 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: As an SME transitioning from a traditional to a more digitised workflow, there are many specific needs and obstacles we have that could not be solved by using off-the-shelf insurance software. customer service agent amazing knowledge of the insurance industry means explaining our needs has been very easy, and definitely a rare find. He and the rest of the team are great at finding solutions to our operational problems, as well as given us a huge amount of flexibility regarding the software's features and functions. We like that the system allows a great degree of control and allows us to configure our own settings as and when they change. Likewise, we know we are in safe hands so if there is ever anything we don't understand or need help with, Mandon are always very quick to respond and always available by phone or email. the customer service agent design philosophy is particularly strong in terms of eliminating human error, which is one of the greatest flaws with a non-digitised workflow and we really appreciate all the little checkpoints he has embedded into the structure of the system. mPACS' reporting functions are also extremely useful and flexible. It has already helped us collect much more information on how our business is doing. Cons: There are sometimes some minor usability hitches, for example some of the default field and button labels can be unintuitively titled, the user journey could be smoother when navigating some specific tasks. However I would say that Mandon are always very quick to help us resolve these issues as soon as we bring it to their attention. Read More PM Paul M. Verified reviewer International Affairs 11-50 employees Used daily for less than 12 months Reviewed March 2019 mPACS As A User-Friendly Workplace Tool 5 Any hard working days have never been impeded upon by the lack of a reliable office software. mPACS has allowed me to provide the best service possible to my clients and I cannot speak highly enough of the dashboard which call to call allows me to filter through thousands of clients to find the correct one - in a matter of seconds. Without mPACS I would not be able to perform my job at the best of my ability or certainly not to the standards that customers expect in the fast paced, high pressure environment that is the insurance market. furthermore processing difficult cases is made easy and time effective due to the simple layout of the software, which not only looks good but is so extremely simple to use. Despite the simplicity of it's nature mPACS also has a very in-depth number of tools and programmes built within that allows each user to personally customise their dashboard which allows each user to establish their own personal touch to their day to day workplace environment. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: mPACS is easily accessible form first time users to colleagues such as myself who have been using this system for nearly a year and beyond. It is a simple, robust and effective system for the processing and management of client based businesses where extensive information must be stored and constantly updated in fast paced, high pressure environments. The technical support is also second to none with the administration updates occurring regularly. Cons: In relation to any adverse qualities of mPACS these are genuinely negligible. The system allows me to do my job effectively day to day and it's reliable nature is something that allows be to perform at my best when i have to, every time. Read More PM Philip M. Verified reviewer Financial Services 51-200 employees Used daily for less than 6 months Reviewed March 2019 Some Improvements Needed 3 Overall not bad. Frustrating though sometimes for the reasons pointed out in the cons section. Ratings Breakdown 3 Ease of use 5 Customer support 3 Functionality Pros: I think it has a good UI and comes with frequent updates. Support staff are quick to respond to issues Cons: Sometimes it is hard to duplicate tasks (i.e. if you have already entered a lot of details into the property tree and you want to change them all from. say 'Rebuild' to '100% Complete' you then have to got through each entry individually to change it, rather than being able to change all in the same field. Cloning floors is not always easy either, as even if you take a clone of the floor, you still have to go in immediately and change everything (i.e. if all the details are the same except for the floor, you still have to individually go into every entry and change the floor level). This means that it quicker not to clone as tends to render this void. Read More JB Jonathan B. Verified reviewer Insurance 2-10 employees Used daily for more than 2 years Reviewed April 2019 mPACS review 5 Our overall experience has been positive and I would not hesitate to recommend Mandon and the mPACS software. Using this software has streamlined all of our business processes into one place and allows us to readily access all of our business critical information from anywhere. The level of customer service provided is great, and the helpful team are always on the end of the phone to make any urgent changes to the system or rectify any issues we may come across. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to use, and takes only minutes to install and get up and running. There is a huge array of functionality within the system, from simple quotes, to advanced reporting. The service provided by Mandon software is second to none and any changes or issues are dealt with quickly and efficiently. Cons: There isn't really anything we don't like about the system!! Read More RA Ruben A. Construction 11-50 employees Used daily for less than 12 months Reviewed February 2019 ICW - Ruben 4 MPACS, personally is a brilliant tool which allows for easy day to day updating of data. MPACS is easy for newcomers and also for experienced staff to get familiar and use it efficiently. MPACS could use a bit of a personal touch to help cater to each individual persons use. Apart from that, I am unable to fault MPACS Ratings Breakdown 5 Ease of use 3 Functionality Pros: This software is incredibly easy to pick up and learn to use. Using it everyday for the last few months MPACS is clearly laid out without any confusion as to what to populate each box with. MPACS colour scheme is quite easy on the eyes with a clear layout - the text is adequately sized to prevent eye straining - changing windows to 125% zoom allows this to be enhanced - giving a better layout on screen Cons: the software could do with more feature - more customization and even allowing the user to potentially chance colour schemes, allow for the possibility of altering the size of the boxes and the text within the program would allow for MPACS to be tailored more to each individual. Read More AM Alisha M. Verified reviewer Insurance 11-50 employees Used daily for less than 12 months Reviewed March 2019 MPacs Review 4 Positive. I do enjoy using Mpacs. It's a good system just wish it ran a bit faster. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: It's easy to navigate. relatively intuitive. Well laid out and easy enough to pick up. Many of the features are useful e.g. diary notes but slow to save these, making them more time consuming to use. Easy to save files. Cons: Glitches out a fair bit, especially on the Tree on the property page, the premium calculator page and the underwriting page. If the internet fails, Mpacs crashes and there's no autosave feature, meaning any work is lost. Slow at saving files or changing category of saved files. Can't mass delete in an easy manner. Can crash /freeze opening anything other than PDFs. Slow swtiching between active/inactive cases. Read More AM Aaron M. Verified reviewer Insurance 11-50 employees Used daily for more than 2 years Reviewed February 2019 mPACS 5 It meets all our CRM requirements at present and has sufficient adaptability for our future plans. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It fulfils all functions we require. The Mandon staff provide great support and are flexibile to our ever changing needs. Cons: It needs to be cloud based for a better user experience. Read More DB Danielle B. Verified reviewer Insurance 11-50 employees Used daily for less than 12 months Reviewed March 2019 Really effective in helping me manage my clients 5 It helps me manage my workload and clients really effectively and I'm never stressing that I've forgotten about a client anymore. Ratings Breakdown 4 Ease of use 4 Functionality Pros: The diary tool is great for me on a day to day basis and means I have no need to make separate diary notes or outlook reminders. When a client calls in I can also find their quote on the dashboard without them having to look up the risk number or property postcode which saves time. Cons: It would be nice to be able to search by certain dates rather than just set date ranges from time to time but this isn't something that I need regularly. Read More AT Adam T. Insurance 2-10 employees Used daily for more than 2 years Reviewed February 2019 Mpacs Review 4 Perfect for our use and has all the features an insurance brokerage requires for clear customised policy documentation Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Generates reports, documents (both email and for posting) at simple press of a button. It can be customized relatively simply for our own particular use. Cons: Error/input messages are not clear as to meaning or what is wrong. Small user screen not always the best for viewing. Read More VM Vanessa M. Verified reviewer Insurance 11-50 employees Used daily for more than 2 years Reviewed March 2019 Review 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's simple and organized and easy to use. Cons: Sometimes after some updated on the system mpacs gets really slow. Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/insurance/mpacs-profile/reviews/) ## Other Top Recommended Insurance Software [EZLynx](https://www.softwareadvice.com/insurance/ezlynx-profile/) **3.7** (74) Recently recommended **5** times [Jenesis Software](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/) **4.7** (284) Recently recommended **4** times [Applied Epic](https://www.softwareadvice.com/insurance/applied-epic-profile/) **4.2** (141) Recently recommended **4** times [Macaw](https://www.softwareadvice.com/product/266247-Macaw/) **3.6** (22) Recently recommended **4** times Stuck Between Options? 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