Centralising all insurances policies, the capability to request more insurances or other health services.

I dislike nothing about wellnex as a user.

Overall Great experiences

I like the Benefits & Discounts from Partners

I do not have any particular area which I do not like about Wellnex.

Although "stickeness" is promoted, i'm not just interested in such promos. I would be interested to know how the analytics track to user engagement.

There's a lot of information and services provided - access to preferred partners, discounts, getting quotes.

The features are not easily "discoverable"; there doesn't seem to be a structure/theme on how the various features "blend". Error messages can be more user-friendly. As a developer, I can't figure out the target market segment. I suggest to do a V2 of the software using design thinking now that there are agents and end consumers using it.

It is easy to use and in a few click get access to medical providers

I love wellnex as it provides inexpensive, easy to use, on demand access to outpatient service in singapore which are not covered by my insurance plan

Increase the number of affiliated clinic especially in Singapore Central

Very easy use. Straightforward in customers registration.

Clients app surface can be more smooth. To provide them better experience in the app.

Very convenient

Easy to navigate, useful contents . Covers various topic under one platform

It can be slow some times but overall easy to use and lot of information offered

It is overall intuitive and graphical. This captures my attention more and my clients like that the info is tidy and concise. As the Administrator, though the initial inputting of information may sometimes be tedious, this platform opens up opportunities for me to engage with my clients.

It is intuitive, graphical, convenient and helps create more engage between client and financial consultant.

The buttons in the user interface can be streamlined and de-cluttered further. Lack of fingerprint login for the user. As the administrator, there were times where I will take longer than I thought to navigate the administrator end of the platform.

The insurance summary portfolio is a very useful feature to have. In addition, the promotional prices for vendors on the app is a nice feature.

Not super easy to search for vendors....

It’s a great tool to engage prospects and to value add to clients

Tele-consult, cheap GP rates, dentist services.

The astatic look of the user interface could improve. Fonts are small.

Huge room for improvement.

Great tools for customer building and maintanance.

Complicated Navigation within the application.

I know about Wellnex the front end of My Insurer. My experience as a User is very good and unique in Singapore or Asia. I can have a profiling for my financial status and situation when it comes to insurance. My FA took care of me and has been able to share with me a serious set of analysis. He has been able to recommend me interesting insurance products and show that I was not well insured.

It is Free, I just need to download the app by responding to a survey and I get access to many clinics and services. I paid $12 instead of $30 for medical consultation. I paid $50 instead of $100 for dental polish, cleaning and consultation. and I have access to discount for F&B.

Takes a bit of time of loading from time to time.

Consolidation of my client base and remembering their birthdays

The convenience and ease of use to churn out a graphical portfolio summary for the client

Needs a bit more of tweaking here and there. However overall it is really good!

This app is good, provides an all in one (deals, insurance, healthcare) all together!

App interface is a bit dull and old school Some of the functions are hard to use (example the google maps for partners only can locate places near you), and the error message for username keep showing as error for password so it’s quite confusing for users

Getting consultation at a lower cost is really useful. particularly when you and family members are not covered under any insurance. Health Screening packages are really cost-effective. In this app you get to see only information related to well-being. I recommend to explore it. All is well with Wellnex!!!

There could be a drop-down or categories of benefits/offers listed according to their groups like dining/Gym/Healthfood etc.. rather than finding in the scroll list

CRM feature to collect data, renewal for clients

Some fields still need to be more user friendly for clients.

impressive GUI and it is very easy to understand for the client

learning curve and not enough flexibility

1. the simple journey to give the necessary data to my insurance agent that avoids filling out forms. 2. the free membership and the many special benefits that come with it 3. the in app notifications and communication from my insurance agent about news and products that are relevant to me

the healthcare journey from checking into a clinic to paying is not super intuitive

Features was very easy to use on a daily basis

The partners that were inside were not always attractive

Useful app and easy to use

It was easy to signup and get started. I managed to find affordable doctor and I got some good discount on fitness immediately.

Hoping to get more specialist doctors and fitness offers soon.

So far customer quite happy with it .

Consolidate all company insurer policies in on apps for review

There is no enough except report There is no report to indicate how many of my customer has download the apps Or unstall the apps

Medical benefits and locating nearby services

Every time an application is made via a link, another sign up has to be done on the app. Which then i end up with 2 accounts.

Relatively easy to use.

Convenient record keeping. Dollars and Sense news readily available.

It would be good to be able to search, compare and purchase some basic insurances such as travel, maid or pet policies.

The app is easy to use and offers nice deals

The questionnaire to sign up is quite lengthy to complete The offers could be better organised for easier retrieval

Innovative features for CRM functions Comprehensive features

Some features in systems can be improved to fit industry practices better

Easy to use after some clicking around, and integration was short and seamless. It also helps that Wellnex stands for the same values as us - that everyone deserves access to a healthy and fulfilling life.

At the very beginning, I didn't understand what Wellnex is about. Perhaps there could be a short description (and located in a very obvious/conspicuous area on the page) of what Wellnex is and how we can use it.