Bitrix24
Bitrix24
About Bitrix24
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.
Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales ...
Bitrix24 Pricing
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $61/mo Standard: $124/mo Professional: $249/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)
Starting price:
$61.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Bitrix24
1 - 5 of 635 Reviews
Zuhairah
Verified reviewer
Internet, 5,001-10,000 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Reliable CRM platform
We have a great experience deploying Bitrix24 as our main platform to organizing and managing our customer related service. We also use the task management tools provided as our alternative task management platform and to manage my basic daily task.
PROSBitrix24 has almost everything that a "Customer Relationship Management" needs and it is very easy to implement this platform to work flawlessly with our current system. It has a very good tool for contact management that we use to manage our employees profile, customer ticket and contact details.
CONSThere are some report details that are left out in the report generated that are very important for us to have a clearer analytics and insight. They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
Reasons for switching to Bitrix24
Bitrix24 is rich with feature that we need to manage our CRM module more easy and efficient.
Elīna
Cosmetics, 51-200 employees
Used weekly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A Professional HR Platform
Our experience with Bitrix24 has been nothing short of positive. It has exceeded our expectations and has greatly improved the HR operations within our organization.
PROSBitrix24 has proven to be a valuable asset for our HR team. It offers a wide range of features that streamline HR processes and make them more efficient. The user interface is intuitive and easy to navigate, which has greatly improved our productivity.
CONSThere have been instances where the customizability options were limited, but this is a minor issue compared to the overall benefits the platform provides.
Reasons for switching to Bitrix24
Bitrix24 stands out in the market due to its comprehensive HR solution, affordable pricing, and seamless integration with other tools. Additionally, its user-friendly interface and wide range of features make it a superior choice compared to other HR platforms. We highly recommend Bitrix24 to any HR professional looking for a reliable and efficient solution.
Shreyansh
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed January 2023
Could be the David to the Goliaths out there
PROS
Bitrix24 is very much streamlined compared to similar tools. And it is a great starting point for new companies.
CONSThe look & usage doesn't feel premium, it feels more like a tool just out of the garage.
Roman
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Bitrix24 - Good CRM for Small and Mid Business
Overall it's a good CRM to run your business. You will easily add and manage leads, attach files to them and add custom fields. Task tracking is focused on collaboration and does its job great. We use Bitrix to hire new workers and track analytics of the HR department
PROS- Easy to use CRM for any needs- Audio Calls and Chats- Very easy to collaborate with shared tasks, files - Live feeds of events, you will be fully aware of all events in your company- In-depth marketing ananyltics with tracking sources of your leads
CONS- It's not easy to integrate with HTML static websites, you will require development. The easiest way to add leads is to use webhooks- There is a lack of customization in reports, you can't create fully custom reports
Reason for choosing Bitrix24
Bitrix has free version, so you can try and use it for free for solving simple tasks. Price is very reasonable.
Luan
Wholesale, 5,001-10,000 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Much Better and Superior than Teams Microsoft
so far I only have praise, the application is super light, fluid and does not crash. and takes up very little memory. I stopped using Teams and migrated to Bitrix24, and it was the best thing I did! Today I manage with a few clicks all the pending activities of my team
PROSthe application is very light, does not crash and has no bugs. like Teams, which is too heavy and takes up too much memory
CONSthere is nothing I don't like about Bitrix24 it suits me in every way
Reasons for switching to Bitrix24
Teams was very expensive, not to mention that it is a very heavy application
