Internal Communications Software

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Showing 1 - 20 of 118 products
Showing 1 - 20 of 118 products

theEMPLOYEEapp

theEMPLOYEEapp is an internal communications solution that enables businesses to engage with employees and share important information on a centralized platform. It provides mobile applications for Android and iOS devices, which h...Read more

3.80 (20 reviews)

Jostle

Jostle is a cloud-based collaboration and social networking solution that helps businesses share news, align teams, invite participants, and recognize contributions. The platform allows employees to discuss topics and share their ...Read more

4.25 (55 reviews)

AlertMedia

FrontRunners 2022

AlertMedia is a cloud-based emergency notification solution that enables businesses across multiple industry verticals such as energy, telecom, manufacturing, healthcare, transportation, government and education to keep staff memb...Read more

4.80 (95 reviews)

Proze

Proze is a SaaS employee communications platform with powerful drag & drop functionality for creating engaging and effective multi-channel employee communications with deep analytics. It lets authors personalize and target content...Read more

4.75 (4 reviews)

SnapComms

SnapComms is an Everbridge Company - The only end-to-end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every empl...Read more

4.78 (9 reviews)

Simpplr

Simpplr is a cloud-based intranet solution for various industry verticals. The solution also offers native mobile applications for Android and iOS devices. Primary features include an employee directory, events calendar, user dash...Read more

4.92 (79 reviews)

Connecteam

FrontRunners 2022

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more

Igloo

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-fo...Read more

4.56 (36 reviews)

Trillian

As a business and HIPAA-compliant clinical instant messaging solution, Trillian streamlines and centralizes employee communication across organizations without losing track of a single conversation. With disk-level, file-level, an...Read more

4.75 (51 reviews)

Ripple

Design, Execute, Measure - Ripple Connects Ripple was created with the internal comms employee in mind to drive client engagement through campaigns. Sitting at the heart of your Microsoft Teams, SharePoint, or Viva Connections, t...Read more

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Software pricing tips

Read our Internal Communications Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

BlueNote Communicator

BlueNote Communicator Lights has its origin as a virtual Light Panel call system for medical practices, but it has evolved into a comprehensive communicator that is not only HIPAA-secure, but also low cost since its hosted on a lo...Read more

4.79 (19 reviews)

Noodle

Your Intranet Search is Over! Noodle is the All-In-One, Intranet Team Communication Platform. Noodle provides a wide array of functionality. Local or Cloud Deployment, Role Based Permissions, 14 Integrated Applications, Forms...Read more

4.35 (31 reviews)

StaffCircle

StaffCircle is a cloud-based employee performance management, engagement and culture solution that helps businesses in software, IT, construction, manufacturing, logistics and other industries improve employee engagement using fe...Read more

4.82 (17 reviews)

Front

FrontRunners 2022

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate, and deeply personalized. Front’s modern in...Read more

Socxo

Socxo is a cloud-based brand advocacy platform that enables businesses to manage marketing content and measure brands' organic outreach across social media platforms. Administrators can use the dashboard to monitor organizational ...Read more

4.71 (17 reviews)

DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined message...Read more

4.50 (10 reviews)

Brosix

Brosix is an integrated collaboration platform that helps small to large enterprises streamline communication between internal departments via messaging. It enables users to text multiple team members using chat rooms and deliver ...Read more

4.62 (69 reviews)

Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, ...Read more

MangoApps

FrontRunners 2022

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more

Avaza

FrontRunners 2022

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also in...Read more

Buyers Guide

Last Updated: April 04, 2022

Imagine, you asked a colleague a question via email two days ago, and you still haven't heard back yet. The email you sent is buried somewhere deep in their inbox, among dozens of other messages.

Sound frustrating but familiar?

Whether your team has 50 people or 500, internal communications can quickly become unmanageable. Email messages can feel like a dump of information and team members hitting "reply all" can clutter inboxes. As a team lead or manager, dealing with unorganized communications can become one of your biggest challenges.

If this sounds like you, it's time you consider internal communications software to simplify communications within your team and create a space for team collaboration.

In this guide, we'll cover:

 

What is internal communications software?

Internal communications software is software that serves as the core messaging system within a team or organization. It helps users share information and files and stay connected with team members via private and group channels.

In addition to chat, internal communications tools typically support voice and video calls. Some internal communications tools also offer screen sharing, allowing users to present information during meetings or resolve problems as a group.

A few advanced tools may also provide project management features such as task management, making it easier for teams to collaborate on projects.

Channels can be used for group communications in Slack

Channels can be used for group communications in Slack

 

Common features of internal communications software

Text chat

Chat with one or more team members. Create active chat rooms (sometimes called "channels") for team members to communicate in.

File sharing

Share different types of files with one or multiple team members.

Conversation history

Maintain archives of individual and group conversations, and search for information in old chats.

Voice/video calls

Interact with team members via voice and/or video calls.

Meetings

Schedule meetings with team members and maintain individual and group calendars. Also, conduct meetings via group voice and/or video calls.

 

What type of buyer are you?

What a team of 20 people needs in an internal communications tool is very different from what a business of 5,000 people needs. Before you select a tool, it's important to understand your business needs and identify what type of buyer you are.

Buyers of internal communications software usually fall in one of the following three categories:

Small businesses with up to 50 peopleSuch businesses usually need an internal communications tool for basic tasks such as chats and sharing information and files. A cloud-based tool with minimal features will usually suit these businesses best. In addition, the per user per month pricing model of cloud tools suit the limited upfront investment viable for most small businesses.

Midsize businesses with 50 to 1,000 people: Such businesses usually have multiple teams (possibly at multiple locations) and need an internal communications tool that works for individual as well as group needs. In addition to sharing information and files, these businesses usually need to conduct meetings and presentations digitally. Therefore, these buyers should explore relatively advanced tools with features such as screen sharing and digital meetings. Cloud-based deployment with per user per month pricing will be suitable for most midsize businesses.

Large businesses with over 1,000 people: Like midsize businesses, such businesses have multiple teams (typically at multiple locations). However, their internal communications needs also include resolving issues and addressing complaints, in addition to sharing information and files. Therefore, they should explore tools with features that allow setting up an internal help desk as well as remotely raising complaints and troubleshooting issues. This buyer category can explore both cloud-based and on-premise tools. The former option is more suitable if scalability is the prime requirement while the latter is apt for users who want absolute control over their data.

 

Benefits of internal communications software

Internal communications software helps your team members communicate effectively with each other. Its benefits include:

Increased productivity: These tools help save time that would otherwise have been spent going back and forth in email trails or setting up meetings.

Reduce communication errors: These tools also help ensure that all team members are on the same page—they know what is going on, what they need to do, and where their teammates are on each project. This reduces the possibility of communication gaps and misunderstandings as well as possible day-to-day conflicts between team members.

Increased flexibility in workplace: With an internal communications tool in place, team members no longer need to be in the office to remain connected with their teammates. This makes it easier for them to work from home or other locations, as well as stay connected while traveling for work.

 

Key considerations when purchasing internal communications software

Choosing between multiple internal communications tools can be an overwhelming experience. However, keeping the following things in mind will make it easier to select one:

Don't confuse internal communications with project management: While features such as @mentions, tagging, and sharing files are present in both project management tools and internal communication tools, the two are very different. Project management tools help organize work whereas internal communications tools aid team members in communicating. Make sure you're clear about how you plan to use the tool, and evaluate the features accordingly.

Explore collaboration tools: Collaboration tools are designed to enable teams to work on common goals or objectives and share ideas, regardless of their location. Typically, these tools also offer features such as channels (chatrooms for team members) and private messaging, and can be used for internal communications. Before you choose an internal communications tool, explore collaboration tools and see if they more closely align with your needs.

Find a tool that complements your existing digital ecosystem: If you already have Microsoft Office 365 or Google Suite in place, you can explore the internal communications tools offered within these suites (Microsoft offers Teams and Yammer, and Google offers Hangouts and Meet). If you don't want to use one of these tools, make sure the one you choose works smoothly within your existing digital ecosystem and your team doesn't have to go out of their way to use it.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.