Microsoft Teams

RATING:

4.5

(9327)

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft T...

Microsoft Teams Pricing

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

Microsoft Teams Conversation
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Microsoft Teams Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Teams

1 - 5 of 9,300 Reviews

Georgios

5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Powerful Workspace and High Quality Video

User Profile

Dan

Verified reviewer

Wholesale, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Microsoft Teams crushes Slack!

We wanted to get ahead of the sun setting of Skype for Business and realize the benefits of Teams collaboration capabilities.

PROS

Microsoft Teams provides all of the functionality of Skype for Business, but with a better user experience. The audio and video quality is excellent. The collaboration features are by far the best I've experienced. Simple to deploy, easy to use, I cannot say enough good things about Teams.

CONS

Without proper governance, this product will sprawl easily within your organization. Take some time to setup business rules and remove the default permissions, enabling the proper security and administration of the application.

Reason for choosing Microsoft Teams

Ease of use. Ease of administration. Tight integration with O365. Excellent video and voice capabilities. The list goes on and on. We used Slack for over a year, and ended up very frustrated with the product. We have not had that experience with Teams.

Reasons for switching to Microsoft Teams

Because Skype for Business is being discontinued.

User Profile

Vadiraja

Verified reviewer

Information Technology and Services, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2020

All round solution for remote connections

Just to explain in one word, this is perfect.

PROS

> The speed of the connection is really super fast compared to any of the other software. > The main thing which I have seen this doing best is screen share and video calls. Normally the software take some time to connect to the channel or meeting, but the teams exceeds them all. The lag-less connection anywhere around the world is really mind-blowing. > The ease of use (one of the primary needs during this lock-down) is really fantastic. > The flexibility in chat, meeting and groups is really good. > The file sharing and the encryption which I personally use the most is better in front of its peers.

CONS

The main thing is audio connection. As compared to other software, this should explore the options which I personally found lacking in the teams. As soon as we connect to any meeting, there should be an option to connect outside audio connection like mobile phone to join. That would be a better solution as I found perfect. Other than that, this is perfect.

Reason for choosing Microsoft Teams

As already mentioned, the price, easiness and speed are appreciative.

Reasons for switching to Microsoft Teams

Mainly because of the versatility and connection speed, I have chosen the teams now.

Andrea

Higher Education, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed September 2023

I am neutral about Teams

I have used it because there are a couple of projects that my colleagues manage there. I try to use it as little as possible. For example, to catch up on projects and access files. I know it could offer a lot of options, but I don't think I need more than what other apps already offer me, e.g. Slack for communication and Asana for project management, and Drobox or Google Drive for file sharing. Making a transition seems very difficult at this point.

PROS

I do like I can connect easily with outlook.

CONS

It seems to me that it offers a lot of options. Somehow it seems too much for me. I know I still need how to use it more effectively. The interface is not very clean and that makes it more confusing.

Reasons for switching to Microsoft Teams

I do not switch completely. I only use alternatively when necessary at the request of others.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

I really like my Microsoft Teams experience

Microsoft Teams provides a platform for teams to work together, enabling easy collaboration through chat, video meetings, and file sharing.

PROS

It allows to create different channels for specific topics, projects, or departments. It helps to keep conversations and files organized within each channel.

CONS

Microsoft Teams app is that require a high-performance device so users with older or less capable devices may experience slower performance or potential compatibility issues.