# Microsoft Teams Software Reviews, Demo & Pricing - 2026 > Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/collaboration/microsoft-teams-profile --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Microsoft Teams Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) # Microsoft Teams 2026: Benefits, Features & Pricing Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft Teams 4.5 [(11055)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Pricing Starting at $4.00 per month ### About Microsoft Teams Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk. Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Microsoft Teams User Interface ## Popular Microsoft Teams Alternatives Main Product Microsoft Teams 4.5 [(11055)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14611)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17589)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12125)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24124)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11529)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## Microsoft Teams Pros and Cons We analyzed 11,055 verified reviews for Microsoft Teams to find out what actual users really think. Select to learn more Integrated Team Communication Hub Teams brings together messaging, calls, and document collaboration, allowing users to communicate with colleagues and clients in one platform. Persistent channels, cross-platform access, and integration with Microsoft 365 keep information centralized and help teams stay aligned on projects and tasks. Virtual Meeting Organization Tools Microsoft Teams streamlines virtual meetings with easy scheduling, calendar integration, and instant access from multiple devices. Users can host webinars, record sessions, and invite internal or external participants, making it simple to coordinate across locations and keep all meeting details organized in one place. Centralized Chat And Channels Teams offers structured chat and channels for quick messaging, file sharing, and collaboration. Group chats, threaded conversations, and integrated apps help users keep discussions organized, switch between topics, and find past messages easily, supporting both informal and project-based communication. Complex Account And Permissions Setup Managing accounts, permissions, and guest access in Teams can be cumbersome. Users face frequent logouts, confusing authentication, and difficulty switching between organizations or tenants. Admin controls, app restrictions, and permission settings often require extra steps and can frustrate less tech-savvy users. Video Call Reliability Issues Users report frequent audio and video glitches, connection drops, and device compatibility problems during video meetings. High resource usage, microphone access issues, and inconsistent controls can disrupt calls, especially in large groups or when switching devices, impacting meeting quality. Screen Sharing Usability Challenges Screen sharing in Teams can be confusing, with limited options to share specific sections or multiple screens. Users experience navigation issues, lag, glitches, and difficulty managing permissions. The interface sometimes obscures content, and presenters may miss chat messages or audience reactions. ## Microsoft Teams Pricing and Plans Starting price: $4.00 per month Free Trial Free Version Microsoft Teams (Free) $0.00 Plan includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling Read More Microsoft Teams Essentials $4.00 per user, per month Plan includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling Read More Microsoft 365 Busines Standard $12.50 per user, per month Plan includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft Teams Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Microsoft Teams Access Controls/Permissions Activity Dashboard Activity Tracking Agenda Management Alerts/Notifications Annotations API Application Management Assignment Management Audio Calls Audio Capture Auto Framing Automatic Transcription Availability Indicator Backup and Recovery Brainstorming Breakout Rooms Calendar Management Calendar Sync Call Conferencing Call Transfer Chat/Messaging Collaboration Tools Commenting/Notes Communication Management Conferencing CRM Data Import/Export Data Security Desktop/Browser Sharing Discussions/Forums Document Management Document Storage Email Management Email Reminders Event Management Event Scheduling File Management File Sharing File Transfer Group Messaging Host Controls Interaction Tracking Live Chat Meeting Management Meeting Notes @mentions Microsoft Outlook Integration Mobile Screen Sharing Multi-Channel Communication Multi-Participant Screen Sharing Multi-User Collaboration On-Demand Webcasting Online Voice Transmission Polls/Voting Presentation Streaming Presentation Tools Presenter Control Management Private Chat Project Management Quizzes Real-Time Chat Real-Time Notifications Real Time Screen Sharing Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting & Statistics Role-Based Permissions Scheduling Screen Capture Screen Mirroring Screen Recording Screen Sharing Search/Filter Social Media Integration SSL Security Surveys & Feedback Tagging Targeted/Locked Screen Sharing Task Management Template Management Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video User Management User Profiles Version Control Video Chat Video Conferencing Video Layouts/Views Video Streaming Video Support Virtual Backgrounds Whiteboard Workflow Management ## Microsoft Teams Integrations Microsoft Excel Integration rated 4.7 from 281 reviews Microsoft SharePoint Integration rated 4.5 from 253 reviews Microsoft Outlook Integration rated 4.8 from 230 reviews Microsoft PowerPoint Integration rated 4.7 from 188 reviews Microsoft Word Integration rated 4.7 from 178 reviews Microsoft OneNote Integration rated 4.4 from 122 reviews See all 53 integrations ## Microsoft Teams User Reviews Overall Rating 4.5 Ratings Breakdown 5 58% 4 32% 3 8% 2 1% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.2 Functionality 4.4 CW Cody W. Verified reviewer Apparel & Fashion 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2026 Microsoft Teams 1 year later 5 My experience overall is absolutely amazing! I really enjoy using it to communicate with my colleagues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how all the controls are right there in front of you and how the user interface is designed to be exceptionally simple and very user friendly. Cons: I don’t think I have ever really found much of anything that I dislike about Microsoft Teams! It’s a very stellar platform. Reasons for switching to Microsoft Teams Wanted an application that provides a more reliable experience with fewer issues, significantly better functionality as well as a User Interface that is pretty straight-forward and also provides ease of use for the user and is also packed with MANY more useful & handy features that other similar applications just doesn't offer. Read More JM Jamison M. Verified reviewer Education Management 11-50 employees Used weekly for less than 2 years Review source Reviewed May 2026 MicroSoft- Good Value 4 Overall, I like using Microsoft Teams. I do wish they were more compatible with Macbooks. I look forward to seeing how Microsoft will increase productivity. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like how you can collaborate and communicate with many people at a time. You are able to create alot of different things within the Office, which offers a good value. Cons: Its usability can be a little difficult when it comes to finding different documents that are shared with you. I found it a bit difficult to create folders and shortcuts to items that are frequently visited. Reasons for switching to Microsoft Teams Company made the the switch for everyone, it was not a choice. Read More TR TOMIA R. Verified reviewer Financial Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed April 2026 TEAMS is where to be 5 I love teams, it is the way me and my team commuincate and share lots of laughs, I loveeverything about it Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 5 Customer support 5 Functionality Pros: I love that you can create private groups and share memes, I also like how easy it is to chat via, Chat or video Cons: I have no complaints at all, And Iall of the upgrades that have been made over the years have only improved Read More Lauren F. Verified reviewer Legal Services 11-50 employees Used daily for more than 2 years Review source Reviewed March 2026 I use Teams every day at work! 5 Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues. Cons: I haven't come across any negative points when using Teams in either personal or professional capacity. Reasons for switching to Microsoft Teams Workplace uses Teams and I find it much more user friendly. Read More Keely F. Verified reviewer Pharmaceuticals 201-500 employees Used daily for more than 2 years Review source Reviewed May 2026 All‑in‑One Collaboration That Streamlines Teamwork 5 My overall experience with Microsoft Teams is that it’s a powerful, all‑in‑one collaboration hub that genuinely improves team communication and productivity — but it can feel heavy and occasionally overwhelming depending on how your organization uses it. Teams shines when you’re working across chat, meetings, and shared documents because everything stays connected and easy to find. Real‑time collaboration on files, quick video calls, and organized channels make teamwork feel smoother and more structured. At the same time, the platform’s depth means there’s a learning curve, and performance can lag on older devices or in large organizations with complex setups. Still, once a team settles into a good workflow, Teams becomes a reliable, centralized space that keeps everyone aligned and reduces the need to juggle multiple apps. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The biggest thing to like about Microsoft Teams is how it brings your entire workflow into one organized, easy‑to‑navigate space. Teams combines chat, video meetings, file sharing, and app integrations so you don’t have to bounce between separate tools all day. Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint. Meetings are reliable and feature‑rich, with solid recording, captions, and breakout rooms. Teams also stands out for its strong security posture and the ability to customize channels with apps, bots, and automated workflows. Altogether, it creates a centralized, secure, and highly collaborative environment that boosts productivity and keeps teams aligned. Cons: The biggest drawback of Microsoft Teams is that it can feel heavy and occasionally overwhelming, especially for new or non‑technical users. The interface packs in so many features—channels, chats, tabs, apps, meetings—that it sometimes becomes cluttered and hard to navigate. Performance can also dip when running on older devices, with slow load times or lag during calls. Notifications are another common frustration: they can be inconsistent, easy to miss, or overly noisy depending on how your organization configures them. Teams also relies heavily on the broader Microsoft 365 ecosystem, which means file management can feel confusing if you’re not already comfortable with SharePoint or OneDrive. Finally, customization is powerful but not always intuitive, and managing permissions or channel structures can become complicated for larger teams. Read More Blake A. Verified reviewer Retail 201-500 employees Used daily for more than 2 years Review source Reviewed May 2026 A little rough around the edges but hard to replace 4 Teams has become a core part of how we communicate day to day and for the most part it delivers. Meetings are reliable, channels help keep things organized, and it plays nicely with the other Microsoft tools we're already using. It's not perfect and there are definitely moments where it feels bloated, but the alternative of stitching together multiple separate tools sounds worse. Once people get comfortable with it, most of them don't want to go back. Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: Having calls, chat, file sharing, and meetings all in one place has genuinely cut down on the back-and-forth of trying to track down conversations across different apps. The integration with the rest of the Microsoft 365 suite is seamless. Being able to pull up a shared Word doc or Excel file mid-meeting without leaving Teams is something we use constantly. For a distributed team it's made staying connected a lot more manageable day to day. Cons: The app can be a resource hog. I's not uncommon for it to slow down older machines, which is a real issue when you have staff on hardware that isn't exactly brand new. Notifications can also get noisy and the settings to manage them aren't the most straightforward to configure. And honestly the search function still isn't great. Trying to dig up an old message or file from a few months back feels like more of a gamble than it should be. Read More Dominique T. Verified reviewer Environmental Services 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Solid, feature packed IM, for organization use. 4 Overall, my experience with Microsoft Teams has been very positive. It’s become an essential communication and collaboration platform for both remote and hybrid work. The tight Microsoft 365 integration, meeting functionality, and team collaboration features make it highly effective for daily operations. While there are occasional performance and usability frustrations, Teams provides strong overall value and continues to improve with regular updates. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: What I like most about Microsoft Teams is how well it integrates with the Microsoft 365 ecosystem. Chat, meetings, file sharing, and collaboration are all centralized in one platform, which helps reduce context switching throughout the day. Teams meetings are reliable, and integration with Outlook, SharePoint, and OneDrive makes collaboration much more efficient in business environments. Cons: What I like least about Microsoft Teams is that it can sometimes feel bloated and resource-heavy, especially on older systems. Notifications and channel management can also become overwhelming in larger organizations. Search functionality has improved over time, but finding older messages or files can still be inconsistent at times. Read More Rebecca K. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Get your teams- TEAMS! 5 My overall experience with Microsoft Teams is very positive. I have not had any issues with it, and enjoy all the features it has like teams calls, group chats, file sharing, etc. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft teams is a must have! It makes team collaboration easy, and it is very user friendly! The team communication it brings helps drive productivity. Cons: I have not come across anything I don't really like or prefer about Microsoft Teams. I like all the emojis teams brings, I like the teams call options and find it very valuable. Read More Yugma S. Verified reviewer Biotechnology 201-500 employees Used daily for more than 2 years Review source Reviewed May 2026 Microsoft teams - All in one presentation platform 5 My overall experience is best with the teams compare to google meet. I prefer teams for my day to day work and related activities. It has significantly improved communication and collaboration within the team, especially for remote work and cross-functional projects. Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Microsoft teams has been an integral part of my day to day wok life. It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members. this helps me to walk the client through my protocol and presentation. Cons: Some time it has technical glitch but can be fixed with updates. Sometimes the details get lost in busy channels.Teams can sometimes feel slow or resource-heavy, especially when multiple apps or large files are involved Read More Marc R. Verified reviewer Education Management 1001-5000 employees Used daily for more than 2 years Review source Reviewed April 2026 Seamless Interconnectivity 5 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Teams made it easy to move seamlessly between chat, meetings, file sharing, and collaboration without switching platforms. Having conversations tied directly to channels and shared documents helped keep projects organized and provided clear context, especially for ongoing work. Cons: \- Inconsistent file experience: Files lived in SharePoint under the hood, which was powerful but not always intuitive, especially for users unfamiliar with how Teams and SharePoint connect. - Chat sprawl: Conversations could become fragmented across channels, private chats, and meetings, making it harder to track decisions over time. Read More Showing 1 - 10 of 11055 Reviews [See All Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) ## Microsoft Teams Popular Comparisons [Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)[Google Meet vs Microsoft Teams](https://www.softwareadvice.com/voip/google-meet-profile/vs/microsoft-teams/)[Slack vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[GoTo Meeting vs Microsoft Teams](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/microsoft-teams/)[Webex Suite vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/webex/)[TeamViewer ONE vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/teamviewer/)[Zoho Meeting vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoho-meeting/)[Doodle vs Microsoft Teams](https://www.softwareadvice.com/compare/99128-Doodle/vs/397766-microsoft-teams/)[Adobe Connect vs Microsoft Teams](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/microsoft-teams/)[FreeConferenceCall.com vs Microsoft Teams](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/vs/microsoft-teams/)[ClickMeeting vs Microsoft Teams](https://www.softwareadvice.com/lms/clickmeeting-profile/vs/microsoft-teams/)[Workplace from Meta vs Microsoft Teams](https://www.softwareadvice.com/compare/165817-Workplace/vs/397766-microsoft-teams/)[Bitrix24 vs Microsoft Teams](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/microsoft-teams/)[Amazon Chime vs Microsoft Teams](https://www.softwareadvice.com/voip/amazon-chime-profile/vs/microsoft-teams/)[OnBoard vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/onboard/)[Dialpad AI Meetings vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/uberconference/) [Compare All Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) ## Other Top Recommended VoIP Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **19** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (387) Recently recommended **13** times [net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/) **4.6** (10) Recently recommended **13** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **12** times Stuck Between Options? 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