HubEngage

RATING:

4.6

(8)
Overview

About HubEngage

HubEngage is an employee communication tool that helps businesses engage employees across multiple channels with communication hub, recognition and rewards platform. Administrators can access insights and sentiment surveys that track employee engagement levels. The platform enables managers to send custom messages and polls to employees, as well as post updates to the company’s intranet. Additionally, HubEngage lets stakeholders integrate the system with several third-party applications including Microsoft SharePoint, Workday HCM, Active Directory Manager, Tango and NextGen SSO.
Your perfect, affordable, employee experience platform to enhance engagement and communication to all your people.
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HubEngage Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HubEngage

8 Reviews

Allie

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

An excellent employee mobile app

HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month.

CONS

They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price

Ryan

Consumer Goods, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Hub Engage Easy to use

Great experience. All in one company chat board.

PROS

How easy it was to use. Very collaborative

CONS

I still have not found anything that I do not like about it

Reasons for switching to HubEngage

Lack of features and collaborative efforts with Slack

User Profile

Musliah

Verified reviewer

Higher Education, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Connecte with team

PROS

The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software.

CONS

Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore.

Kevin

Renewables & Environment, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2021

Good Tool for Engagement / Some Features Slow to Mature

PROS

The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app.

CONS

HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to.

Lizz

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Customer Service at Its Best

It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. [SENSITIVE CONTENT]

PROS

If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more.

CONS

I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue.

Reason for choosing HubEngage

Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing.

Frank

Automotive, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

HubEngage Service

Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional

PROS

All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more.

CONS

None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool

Reason for choosing HubEngage

Platform, ease of use, support and cost.

Steven

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Staying Connected

Great product!

PROS

Ease of use, connecting with employees. Great product to use!

CONS

More reward features, give back and recognize teams.

Chris

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Awesome solution for employee mobile applications!

HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation!

8 Reviews