--- title: "PoliteMail Software Reviews, Demo & Pricing - 2026" description: "Review of PoliteMail Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/internal-communications/politemail-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / PoliteMail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-marketing/politemail-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-marketing/politemail-profile/alternatives/) # PoliteMail Review From $100/year 1 plan Wondering if PoliteMail is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview PoliteMail 4.2 [(16)](https://www.softwareadvice.com/email-marketing/politemail-profile/reviews/) Pricing Starting at $100.00 per year ### About PoliteMail PoliteMail is a cloud-based and on-premise internal communication solution, which assists midsize to large organizations with email management and distribution. Key features include responsive designs, custom branding, feedback collection, receiver list management and analytics. The application comes with a builder tool, which enables managers to create, customize and save email templates as per company guidelines. It enables users to generate mailing lists with a segmented group of employees and send targeted emails. Sales and marketing teams can use the solution to track open and click-through rates of emails and measure employee engagement in the process. PoliteMail integrates with third-party applications such as Microsoft Outlook/Exchange and Office 365. Support is provided via phone, email, chat and documentation and pricing is available on request. Do you work for PoliteMail? [Manage this product listing](https://www.g2.com/products/politemail/claim_requests/new?auto=true) Wondering if PoliteMail is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## PoliteMail User Interface ## Popular PoliteMail Alternatives Main Product PoliteMail 4.2 [(16)](https://www.softwareadvice.com/email-marketing/politemail-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.30Value for money - 4.56Customer support - 4.38Functionality Pricing Starting at $100.00 per year Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15482)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Front](https://www.softwareadvice.com/crm/front-profile/) 4.5 [(289)](https://www.softwareadvice.com/crm/front-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.13Value for money - 4.40Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1003)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Soprano](https://www.softwareadvice.com/cloud-communication/soprano-profile/) 4.8 [(9)](https://www.softwareadvice.com/cloud-communication/soprano-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.78Value for money - 4.89Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3519)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price ## PoliteMail Pricing and Plans Starting price: $100.00 per year Free Trial Free Version Basic $100.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PoliteMail Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of PoliteMail Activity/News Feed Alerts/Notifications API Audience Targeting Campaign Management Click Tracking Customer Surveys Customizable Branding Customizable Fields Customizable Templates Email Campaign Management Email Distribution Email Management Email Marketing Email Templates Engagement Tracking List Management Location Tracking Mailing List Management Mobile Optimization Newsletter Management Reporting/Analytics Reporting & Statistics Scheduling Screen Sharing Survey/Poll Management Surveys & Feedback Team Management Template Management ## PoliteMail Integrations Microsoft Outlook Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review ## PoliteMail User Reviews ## PoliteMail customer ratings - Overall rating: 4.2/5 - Total reviews: 16 ### Rating distribution - 5 stars: 9 reviews (56%) - 4 stars: 3 reviews (19%) - 3 stars: 3 reviews (19%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (6%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- ### One of the Best Internet Email Marketing software - Overall rating: 5/5 - Reviewer: Abid S. - Verified reviewer: Yes - Industry: Banking - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very amazing and i am using this software for almost 2 years and it always provides me great insights for Microsoft outlook #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PoliteMail Adds excellent features into Microsoft outlook which helps user to effectively manage and improve their email communications. It provides excellent analysis and insights to Microsoft outlook and exchange user. Some of the amazing features includes customer surveys, screen sharing, team management and moblie optimized emails. #### Cons The only thing which requires improvement that sometime it slow down the Microsoft outlook apart from that everything is perfectly design in this incredible software. --- ### Made Our Lives Easier - Overall rating: 4/5 - Reviewer: TE S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Politemail made our lives easier as business communicators since we can build and save templates, personalize emails, and schedule send communications, which Outlook doesn't have the functionality for. We also really like that we get analytics now, so we can assess the engagement levels of our audience. The PM team also responds promptly whenever we need support, which is great! #### Cons Like any other software, we're experiencing a few glitches. Like for example, I like preparing my emails drafts I day before I'm supposed to communicate them. Whenever I make edits to the drafts the next day and I schedule send them to go out later on the day, they don't send out even though I put all recipients and I see it on the queue. The greeting field as well sometimes doesn't pull the name of the recipient. I'll reach out to the PM team regarding those issues. --- ### PoliteMail is an easy way to get some email metrics - Overall rating: 3/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An understanding of what topics were most valued by the newsletter readers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PoliteMail is embedded in Outlook as an add-on. This makes it easy to use. Separate email sends can be aggregated into a campaign which helps to better understand metrics over time for a particular audience. Multiple user licenses are well priced and allow for many seats. #### Cons Sometime PoliteMail slows down my Outlook for over a minute per action. This is esily resolved by stopping and starting the add-on but it is frustrating. --- ### If you're sending communications, you need data insights from PoliteMail - Overall rating: 4/5 - Reviewer: Alexandra B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a communicator, PoliteMail is a valuable tool in my toolbox. Data is just as important in our field as any other. We need to understand it and turn it into action. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PoliteMail is very user-friendly. Beyond that, and more importantly, it provides rich data that highlights how well your communication performed. As communicators or marketers, we spend a great deal of time on our messaging. The effort shouldn't stop there. We need to understand how our audience is engaging with our communication. Are they opening it? Reading it? Skimming it? Clicking links? Etc. As you measure and monitor, you can make any adjustments to ensure your communication reaches its goals. #### Cons There were some bumps in the road as we worked to integrate and create dynamic lists. --- ### Like no product we've seen on the market - Overall rating: 4/5 - Reviewer: Megan F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This product has been a game changer in our communications value provided to the organizations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When we use PoliteMail, the end user cannot see the difference in our previous untracked emails and now tracked/measured emails. That is the true beauty of the product, it works within our Outlook system to give us valuable metrics that help us understand our email communication and audience habits. We can now report metrics on our communications that we've NEVER been able to report before. #### Cons The templates are clunky to use and takes some real practice to feel comfortable with it. Hoping this improves in the future. However, the support team is quick to help us on the issues. --- ### Great product - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to provide statistics on how employees are engaging with our internal communications has been critically important for our corporate communications. It allows us to demonstrate the effectiveness of our effort and make informed decisions. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Having PoliteMail was a gamechanger for us. The ability to have statistics on our internal communications allows us to demonstrate to our leadership the effectiveness of our communications. It also allows to provide data in support of our recommendations for making changes. #### Cons Within our internal environment, Outlook can get finicky with how it interacts with PoliteMail. Of the five users, three of them experience challenges with getting the sends to actually work. Usually a simple reboot was enough to resolve the issue. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Gamze K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to create templates and modify them. I am very pleased with customer support. They are very helpful and fast to solve my problems. #### Cons Rarely images don't load or it takes time. When I forward the newsletter, alignment of the text and images slightly changes on mobile. I can't see the GIFs, also on Pre-flight. As I am in Europe, Pacific time can be challenging when I have a problem or question. --- ### Easy to use tool with clear metrics - Overall rating: 3/5 - Reviewer: Jonathon W. - Verified reviewer: Yes - Industry: Legal Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Ease of use. Easy to digest metrics. Sharable templates. #### Cons Easier onboarding tools for newly added account users needed. Slow response for technical issues. Template set-up can be tricky. More options to slice the data with-in the tool. PLEASE workout some process to not include Preview messages in the overall metrics. --- ### Best Platform with Great support team - Overall rating: 5/5 - Reviewer: Roland S. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the most appreciated option is that you can easily import HTML template into Outlook. Send bulk email via our mail server or Politemail system. Im still using the outdated version of it and still working like a charm. The support team is outstanding and ready to login remotely and support you as soon as you submit your help ticket. #### Cons One of the missing features is being able to export all the campaign result in an editable format into pdf. --- ### User friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with the use of PoliteMail. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It takes very little time to reach the audience and the system confirms the same on time. #### Cons At times we found difficulty in downloading the metrics but later it got solved by the vendor. --- Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/email-marketing/politemail-profile/reviews/) ## Other Top Recommended Email Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6256) Recently recommended **10** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **8** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **1** times Stuck Between Options? 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