Haiilo

RATING:

4.3

(24)

About Haiilo

Founded by the merger of COYO, smarp and Jubiwee, HAIILO is an intuitive and advanced platform for driving, understanding and leveraging employee engagement. Through a deep understanding of human behaviors, motivations and psychological drivers, Haiilo uniquely blends personalized engagement plans with a technology-enabled platform to help today’s organizations achieve tangible results from their employees’ unique contributions.

Haiilo Pricing

Free trial: 

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Free version: 

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Haiilo Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Haiilo

1 - 5 of 24 Reviews

Isabelle

Banking, 10,000+ employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Necessary and easy

we use Jubiwee for many subjects : evaluation, opinion on a subject, for all the directions .

PROS

We must build our way with our employees. But annual surveys trough big companies are too long to bring us informations and the ideas are poor because of the way we can ask . Jubiwee is easy, reactive, and you can get many ideas from your employees because of the I.A and the analysis offered by the service ( option you can get).

CONS

They habe to securise the fact that some survey can go wherever you don't want it ! when you have forgotten the relaunch !

Reasons for switching to Haiilo

because of the jubiwee facilities and the time you earn . Jubiwee get the answers automatically on powerpoint or pdf, and you can get answers easily from open questions

Anonymous

5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Enhancing employee advocacy through social media

PROS

Smarp is very user-friendly, which is important because many of our consultants are novices when it comes to using social media to market and brand themselves. Onboarding is very easy. And the price point is good for organizations taking their first dive into employee advocacy.

CONS

There aren't a lot of bells-and-whistles, making for a somewhat boring user-experience for advanced social media users.

Reason for choosing Haiilo

Smarp had the cleanest and simplest interface which helps our consultants find and share content without getting confused by other features. Other platforms have more features, but Smarp reps took their time understanding our business needs and not seeking a sale. The price point was fair - other platform were too expensive.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed July 2018

This is the easiest way to get your teammates to engage in social media advocacy

Social media advocacy that was widely adopted by teammates.

PROS

It is super easy to log in and use right away. The interface is intuitive and akin to any other modern tech.

CONS

The points make it too gamified and people post just to post and be a leader, not because they care or want to publish the content.

Tammy

Online Media, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2019

Great software, but wish it wasn't so expensive

Getting Smarp launched was a long process because we were still trying to learn the platform ourselves. We've definitely needed a lot of guidance around the prizes and what points to tag to them, etc. and we've had issues with missing features. All that said, overall, our team loves it. Even our C-Suite executives are obsessed with it. We wish we had more resources to help manage it beyond 1-2 people.

PROS

Out of all the platforms that I evaluated, Smarp definitely had the best UI and UX (similar to LinkedIn) with a lot of valuable features. It also includes a ton of data and analytics.

CONS

There is no LinkedIn API so we can't tag companies or people in the posts. We wish they had more features such as the ability to list prizes outside of allowing people to claim them because we award prizes sometimes based on most engagement, etc. and not points. Customer service is often slow and takes more than 24 hours to get back to us. We also wish we could allow employees to like comments. Also, we've tried to make the integration with Slack work but it never does and that's disappointing because it was one of the main reasons we chose Smarp. Lastly, the pricing is insanely high. We want our whole company to use the platform but the pricing makes it almost impossible.

Reason for choosing Haiilo

Because their UI and UX was better and because they had a Slack integration (which we have not yet managed to make work).

Vendor Response

Hi Tammy, Thanks for the feedback. Happy to hear that SpotX is enjoying using the tool despite some small hiccups! I jumped on a call with the SpotX team yesterday to go through the issues you have been experiencing with Smarp and Slack. We are taking measures to fix this as we speak. Best, Aleksander Cardwell Product Marketing Manager, Smarp

Replied July 2019

User Profile

Mischa

Verified reviewer

Renewables & Environment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

INNAX has become more social thanks to Smarp

Certainly try it! It doesn't cost much compared to other services. Customer Service is awesome.

PROS

I like the ease of use. It's very easy for other employee's to adopt the platform if they've used any kind of social media. There is little to no explanation needed for someone to get started. The platform makes sharing content with co-workers and social media easy without the hassle and commitment of time to find content. The only time they need to invest is the time to interact on the social media platforms itself.

CONS

That it's not possible to mention users or companies, its an API thing. All employee advocacyplatforms suffer from this. And that the preview takes the content from the cookiewall, if there is one, instead of the newsarticle.