All AGW OPTIMIZATION Reviews

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User Profile

Yann

Verified reviewer

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Overall, a very good software that will fit your needs!

To sum up, AGW team can understand pretty well your business needs and translate them into piece of software that will always improve your work quality. Also, the support team is always available to provide their help, even during the night shift when production issues can happen.

PROS

AGW is easy to use and can do whatever you need. For our plant, AGW help us to manage all our IMM & assembly stations. It provides production management, traceability, stock management. AGW can even inetract with some legacy systems and machines!

CONS

Except some software crashes that are now solved, I have no cons to say regarding AGW in general. Team is always trying to solve your issues and always provide you a high quality customer service.

Vendor Response

Dear Yann! Thank you for your excellent feedback on AGW! We greatly appreciate your positive comments and are delighted to hear about your successful experience with our software. Our team is dedicated to providing solutions that align with your business needs and enhance your work quality. Regarding the software crashes you mentioned, we're working to address those issues, and our commitment to delivering high-quality customer service remains unwavering. We're always here to assist you, even during critical production moments. Your satisfaction is our priority, and your feedback motivates us to continue improving AGW. If you ever have more insights or suggestions to share, please don't hesitate to reach out.

Replied September 2023

Michael

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

AGW and the Olsom Team Bringing Innovation and First-Class Solutions to Manufacturing

The plant team has requested minor updates to the application which were easily deployed by the Olsom team. Flexibility of the application and ease of change implementation make any user requests easy to deploy in a short amount of time. Additionally, the stability of the application is awesome and easy to administer. Very little effort is necessary to support the system once implemented. The main effort is adding new users or resources to the system. This is a hands-free system for the most part.

PROS

AGW brings state of the art and reliable system monitoring to the manufacturing plant that provides real-time results and preventative capabilities that enable the local team to ensure operations and shipping are seldom impacted.

CONS

The ease of use and deployment of AGW was simple. So simple that the plant management team were reluctant to accept the system into daily use and requested that the old system be left online for several months. As it turned out AGW was assimilated into the plant quickly and the old system was finally terminated based on the flawless implementation and user acceptance and system stability.

Reason for choosing AGW OPTIMIZATION

Support and reliability of the vendor.

Reasons for switching to AGW OPTIMIZATION

End of Life for the old application/system.

Vendor Response

Dear Michael We appreciate your positive review of AGW Optimization. It's fantastic to hear that AGW's real-time monitoring and capabilities have had such a positive impact on your manufacturing operations, ensuring minimal disruptions. We're thrilled to see that AGW's seamless assimilation into your plant and its user-friendly nature have won over your team. Thank you for recognizing our support, reliability, and responsiveness. We're committed to making AGW a flexible, stable, and user-friendly solution for your manufacturing needs. If you ever require further assistance or have additional suggestions, please don't hesitate to reach out.

Replied September 2023

David

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

AGW Experience

PROS

The way that the product can be customized and and the simplicity of its operation make this software a very good MES solution for any industry.

CONS

Being a very customizable product, it is difficult to see what it can't do, since so far, everything that has been needed has been possible. it would only lack robustness in some communication/application processes

Reason for choosing AGW OPTIMIZATION

It was in the company before I started to work here, so I was not able to choose more options.

Vendor Response

Dear David! Thank you for sharing your AGW experience! We're thrilled to hear that our customization and user-friendliness have made it a great MES solution for your industry. Your feedback is valuable as we strive to enhance our product continually. We're continuously working on improvements and hope to achieve higher satisfaction rates in the future. If you ever need support or have further suggestions, please don't hesitate to reach out. We're here to help, and we're committed to improving the robustness and communication processes of our accounts.

Replied September 2023

Munoz

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

AGW in assembly line

PROS

Most important feature for AGW is the possiblity of trace each component of each part. In each part you can analyse serial number of each component, production date,... So it is critical to analyse prossible issues in production

CONS

It takes time to be familiar with program in order to get reports.

Vendor Response

Dear Sir Thank you for sharing your feedback with us! We're pleased to hear that AGW's traceability features have been valuable for analyzing production components. We understand that getting familiar with the program may take some time, but we're here to support you every step of the way. Please don't hesitate to reach out to our team. Your input helps us improve our system and provide even better solutions for your manufacturing needs.

Replied September 2023

Karol

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Process engineering with deep knowledge about AGW

Implementation of AGW on assembly line, traceability, interlocking, AGW adjustment for new products

PROS

Perfect communication (cooperation with [sensitive content hidden])Quick reaction for escalations.Flexible tool and environment Good collecting of parameters, traceability and easy to understood by machine plc programmer

CONS

Webportal works really long (job searching) Too less possibilities to create new tools, new reports - all new reports have to be prepared by AGW specialists Webportal appearance too old, doesn't looks like industry 4.0 tool

Vendor Response

Dear Karol! Thanks for your feedback. We appreciate your insights and are working on improvements. Your satisfaction is our priority.

Replied September 2023

Geoff

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

A MES that understands it's customer

We used AGW to tackle a few issues we had with monitoring but then also a full on manufacturing launch at a European supplier.

PROS

AGW was developed from the shop floor up which means it runs manufacturing operation smoothly unlike many top down driven systems which get lost when it comes to working with the actual production environment.

CONS

I have not cons at this point any issues are tackled quickly and efficiently.

Reasons for switching to AGW OPTIMIZATION

Better value and support

Vendor Response

Dear Geoff! We're thrilled to hear about your positive experience with AGW! We're here to support you in all your manufacturing endeavors! If you have any more feedback or suggestions, feel free to share. Thank you for choosing AGW!

Replied September 2023

Yassine

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Thanks to OLSOM Team

everything is positive till now and I hope we keep it in that way

PROS

Support, explication, their availability when i need them

CONS

time is respected when we need details they shared with us etc..

Reason for choosing AGW OPTIMIZATION

it was chosen by the group not me, and I added my positive opinion of this solution

Vendor Response

Dear Yassine! Thank you for your valuable feedback! We greatly appreciate your positive comments about our support, explanations, and availability. If you have any propositions or suggestions for improvement, please do not hesitate to share them with us. Your input is invaluable in helping us enhance our services to better meet your needs.

Replied September 2023

Tomáš

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

AGW traceability system

PROS

almost any logic can be developed, a new processes for a desired logic are set up (configured) at a station level

CONS

reports collection could be larger, the system does not have a predefined set of functionalities (that can be easily configured later). The system is prepared according to initial requirements and additional reuirements requires modification

Vendor Response

Dear Sir! Thank you for sharing your thoughts on AGW Traceability. We value your feedback and are continuously working on enhancing our system. Your insights help us improve.

Replied September 2023

Jeremy

Automotive, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

I recommend AGW

PROS

What I like most about optimization in AGW is that there are no limits to optimization.

CONS

What I find least good about optimization is that for certain small requests, you have to do an ITD.

Vendor Response

Dear Jeremy! Thank you for your positive feedback! Our goal is to provide a flexible and adaptable solution to meet your diverse needs, and it's great to know that you've found value in this aspect. Your ideas and propositions are greatly appreciated; they contribute to our continuous improvement and innovation.

Replied September 2023

miguel angel

Automotive, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2023

agw software standard company

PROS

Currently we are working AGW TRAZABILIDAD and we are happy because the app is easy to use.In addition, the response time to solve problems is very fast.

CONS

For the moment I did not see anything that not like about AGW

Reason for choosing AGW OPTIMIZATION

Because it is a standar software of company Motherson.

Vendor Response

Dear Sir! Thank you for your positive feedback! We're delighted to hear that you find the AGW traceability function easy to use and that our support team responds quickly to your needs. If you ever have any suggestions or feedback in the future, please feel free to share. We appreciate your support and trust in AGW OPTIMIZATION as the standard software for Motherson.

Replied September 2023

Byron

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Business Visibility, Control, & Intelligence personified.

Outstanding!

PROS

The ease of set up and flexibility of the system to meet existing processes.

CONS

We have found very little if anything to dislike, mostly due to the flexibility of the system.

Reason for choosing AGW OPTIMIZATION

Price, capabilities, and ease of deployment.

Reasons for switching to AGW OPTIMIZATION

Lack of Flexibility and hard to use.

Vendor Response

Dear Byron! Thank you for sharing your thoughts on AGW! We truly appreciate your feedback. Our goal is to continually improve and provide a system that exceeds your expectations!

Replied September 2023

JAROSŁAW

Automotive, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2021

title

PROS

-flexibility-product can be adjusted to buisness needs

CONS

-a lot of screen errors/hanging - unstable -web-not able to do own reports -user security-security managed in many places-not connected to Active Directory at all-it all should be in one place like matrix of qualification -when changing revision of product (very often)-there is no easy way of connecting it with product BOM and Equipement processes -support used to be fine-now it looks like to many projects in realization on their minds

Reason for choosing AGW OPTIMIZATION

no idea

Vendor Response

Dear Sir, Many thanks for your feedback. I appreciate the information you shared with us. These are sent now to our R&D. Sincerely Mariusz Stachera

Replied July 2021

Ján

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

AGW use in Automotive Tier1 supplier

High flexibility and excellent customer support.

PROS

The most appreciated feature of AGW system is the high flexibility in fulfilment of all specific requirements of various OEM customers to manage batch, JIT or JIS production and shipping processes.

CONS

Only positive experience, no weaknesses observed

Reasons for switching to AGW OPTIMIZATION

AGW appeared to be more cost effective solution

abderrahman

Automotive, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

AGW Review

PROS

Traceability , Administration , support from Alex

CONS

for me AGW team need to Present all features I mean all PACK from RAw material to expedition

Reasons for switching to AGW OPTIMIZATION

I change the company that why i change the product

Vendor Response

Dear Sir! Thank you for your feedback. We appreciate your positive comments about traceability, administration, and support, We'll take your suggestion into account and work on presenting all the features more comprehensively. Rest assured; we will also relay your admission to Alex.

Replied September 2023

Petr

Automotive, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

PROS

good orientation, easily explainable to other colleagues

CONS

all right.

Mouad

Automotive, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2021

Moad Review about AGW

PROS

speed of the operating efficient reliable flexibility easy to manage storing all events

CONS

Bad Dashboard Interface managing users and roles need to be redevelop with new interface and features as administrator i need more flexibility to manage AGWExuctuerScreen

Vendor Response

Dear Sir, Many thanks for that nice feedback. Furthermore, we will adjust the dashboard regarding your needs.

Replied July 2021

Showing 1 - 16 of 16 Reviews