All DealersLink Reviews
1-25 of 43 Reviews
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Scott
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
DealersLink Support
If i switched jobs or bought my own store, they would be my 1st phone call.
PROSThe people understand, and CARE.
CONSIf i didn't like something, they would fix it for me. They have made changes for me in 24 hour timeframe that Vauto wouldn't even change.
Reason for choosing DealersLink
[sensitive content hidden]..the people seemed to understand what dealerships needed in an inventory tool.
Reasons for switching to DealersLink
several years ago.
Jason
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Nearly 10 years with Dealerslink
I may have been one of the first dealers in the area to take on Marty and dealerslink when I was UCM for Dave Smith Motors. It helped me immensely to better manage my inventory as well as export to other platforms. It's been exciting to watch them grow over the years, add more features, more dealers, and bring all of these dealers together. Today, sourcing true front line quality inventory has never been more difficult and for those of us dealers who are using dealerslink, I think it's easy to say we would not want to lose the benefits it provides. Not sure how many hundreds of transactions the Gee Automotive Group completes through dealerslink today, but it's substantial and I really like the ease of digitally signing wholesale orders now. Keep up the good work and look forward to future innovations. Jason "Hunter" Hollibaugh, Gee Automotive Group
PROSSourcing inventory as well as inventory management and data exporting features
CONSThe mobile app tends to run a little slow when trying to capture a VIN
William
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2022
Beware
Looked like it was going to be a good way to source inventory
CONSThe arbitration policy is non-existent. If there's a problem with a vehicle you bought on their platform, it's your problem unless the seller agrees to unwind or pay the outstanding items. Their mediation process is that if there is enough negative feedback, then eventually they will kick a dealer off. Read the contract carefully.
Blake
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Great all the way around helpful!
We have used dealerslink for some time now and I don't know how we would do what we do without it! I know when I did have problems with the App. Customer support representative was always helpful he can be hard to reach some times he is busy!!! You guys need to give him a vacation!! Lol! Anyways they have always found a fix!! And it works great keep up with the good work!
PROSIt's everything at the click of a button! Keeps us all connected with inventory that's hot and warnings when there are the right things we look for wether it's price or make and model it's nice to have more eyes out looking!
CONSWould be nice when there are updates to have Marty come show us all the new goods and why it changed plus it's a good reason to get him out here!! Mostly for the ones less computer savvy. But we're kinda different then a dealership so no biggie!
Dean
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
A quality product with great support!
I have been partnered up with Customer support representative n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing. When this was instilled, none of the providers had software to handle that request. Dealerslink was fast and effective in making us one of the first dealerships in the state to be compliant with the new law. Whether you are talking about an issue with pictures, pricing, etc (which rarely happen) they are patient, knowledgeable, but most importantly fast to respond! Dean Schmidt Internet Sales Manager Morehart Murphy Regional Auto Center
PROSEase of use/customer support
CONSWish you had longer hours, could Devon bring his sleeping bag in?
Michael
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
DealersLink - A streamlined process for inventory management
From beginning to end, and top to bottom, the relationship with DealersLink has transcended all expectations. The initial rollout, ROI, customer service and performance has been top notch. If there is a slight problem with connectivity, uploads, or reliability; DealersLink offers a succinct and timely resolution with an explanation without tech speak. The ability to customize and organize our data feeds has given us a step above the competition. We are a dealer group with 7-rooftops and 2,000 vehicles with a number of unique demands and requirements. Avoid the high priced guerrillas in the industry and trust your data, photos, pricing tools, and overall profitability to DealersLink. They will deliver!
PROSReliability of photo uploads
CONSCustomization
Glenn
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Why you should use Dealerslink in your dealerships
This is a great program to use. easy to upload pictures and check out inventory from other dealerships, going to auctions to see what vehicles are worth buying. It's a great tool to have in all of your stores to manage all of your inventory and making sure you are in the right price range as well.
PROSHow easy it is to upload and change pictures around
CONSuploading pictures on an Ipad or IPhone, always have to use a computer in the office instead of being somewhere else to upload
roxanne
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
DealersLink has been good to us
My rep is ALWAYS available and helpful.
CONSHaven’t had an issue to be concerned about.
Tyler
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Best customer support in the business
Dealerslink has been the single best program we have ever signed up for! I recommend them to other dealers because of the superior quality support I get. These folks really know their program.
PROSThe support is top notch. The price point on it is very attractive.
CONSThey are still growing. The network that they are creating is becoming stronger by the day. I can hardly consider that a con.
Bridgette
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2020
Love!
We use this everyday to update cars in our system!
PROSDealers link is so easy to use! I’ve never had any problems with it. I would recommend this to every dealership!
CONSSometimes the pictures for the vehicles update blurry but other than that there’s not a lot we don’t love about this software
Armando
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Thank you [SENSITIVE CONTENT HIDDEN]
Service is amazing and [SENSITIVE CONTENT HIDDEN] is stop of the ball every day! Super pleased with his work!
PROSEase of use, great user interface and product flow.
CONSItems that are marked sold are quickly deleted.
Joshua
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Inventory at your fingertips!
I have been in the automobile industry for 20 years, and I have seen many tools come and go nearly as fast as the cars themselves. I believe DealersLink encompasses all you could hope for to manage your inventory. From the pricing tools, to the connections to other dealer stock, all the way over to the status of your current cars overall health in your market. My personal favorite? The F&I calculator.....directs you to which cars make the most money for this individuals approval? I've looked at the world through the lens of showroom glass...and DealersLink has fine tuned the clarity that I see our cars through......Thanks Guys
PROSF&I Calculator
CONSnothing really
william
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
REVIEW Dealerlink
How it integrates with my web site and other software applications
CONSIt is sometimes very easy to reach support staff and somtimes the reponce time laggs
Bill
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2017
Dealers Link Review
After many years working at Mocks Ford-Lincoln-Mazda Dealership, I find this software easy to use. All of us at mocks Ford use this program daily and I have had no problems.
PROSEasy to use
CONSN/A
bob
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Training is the Key!
I've used DealersLink for years and liked it, then my new rep showed me some of the things it is capable of. I really love it now!
PROSIts versatility
CONSMy previous training left a lot to be desired
Joseph
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Excellent Inventory Tool
Helps us acquire and sell used inventory. Have created many trading relationships with Dealerslink.
PROSWorks well on all devices
Richard
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Great product
Great product and easy to use. Would recommend to anyone. I especially like how easy it is to look at a snapshot of our water report
Doug
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5