All Goxee Dealer Reviews

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Sean

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Amazing CRM and Website Integration

10 out of 10

PROS

Goxee is easy to use and very intuitive. As the Marketing Manager, I can easily one click send texts or calls to customers to remind them of a vehicle they were interested in, I can directly call or text them from my Goxee portal and so much more. The possibilities are endless. I've been using Craig's List integration as well and everything is easily taken care of. If I have any issues, I call my representative and it's taken care the same day.

CONS

My lack of time to really learn all the new features. Although it's not necessary since I can always call my representative for a quick breakdown, they have a lot of content and info built into the platform to view.

Reason for choosing Goxee Dealer

Overall, my representative Nick was able to easily show me the ins and outs of Goxee with a demo and I loved the countless integration possibilities from Car Guru's, Craig's List, Facebook Ads and so much more.

Reasons for switching to Goxee Dealer

I needed something more user friendly with a better customer service system.

Alex

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Stellar company

PROS

the support team is amazing. Goxee listens to its' customers requests and implements solutions asap. Easy to use software with lots of professional options.

CONS

there are no cons, however there is always room for improvement, and it shows that Goxee works on that task daily.

Reason for choosing Goxee Dealer

Goxee offered a more professional platform. Better support with more flexible solutions.

Reasons for switching to Goxee Dealer

Goxee offered a more professional platform. Better support with more flexible solutions.

Mike

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great product.

Very very happy. I think it has the potential to be better then just a crm and to be a superior Dsm system with just a little more build in!!!

PROS

The quality of the pictures of the vehicles and the way it sends multiple vehicles into one add set. Really easy to use software also.

CONS

It does a lot of stuff that I personally don’t use and it lacks a few things that I would really like to see included.

Reason for choosing Goxee Dealer

After talking with Eli I knew the company was passionate.

Reasons for switching to Goxee Dealer

They suck.

Lisa

Automotive, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Excellent Custom Service

I have to say, the Goxee staff are by fare THE BEST I have come across in a VERY long time. I have primarily worked with [SENSITIVE CONTENT HIDDEN] and she definitely deserves a promotion! She has mastered the ability to quickly and efficiently get things done and her communication is superb! She is definitely a HUGE asset to the company. Thank you [SENSITIVE CONTENT HIDDEN]! I also worked with [SENSITIVE CONTENT HIDDEN] and she also is super fast and excellent with her communications about the process and getting things done in a more that timely fashion. Both of these ladies have a #1 rating from me! Prior to meeting them, I worked with [SENSITIVE CONTENT HIDDEN]. I have to say, that they too are excellent at what they do and a valuable asset to this company. I wish I could hire all 4 of these staff members to work for us. Goxee, you have quite the staff. Your future is limitless with employees like those mentioned.

PROS

The software is super easy to use and the format is easy on the eye. The website options are awesome. We are SO happy to have our inventory displayed on one page. This gives potential buyers a look at everything we offer right off the bat which increases our opportunity to do business.

CONS

I have only noticed a few minor things that I would change. 1. Their standard credit application doesn't provide all of the information needed to submit a loan. I believe that this is something that they are actually working on possibly editing. 2. The CRM doesn't offer templates for the sales team to utilize when replying to leads. I believe that this is something that they are actually working on possibly adding.

Reasons for switching to Goxee Dealer

V12 is archaic and the staff is generally slow to respond. Their site is always crashing too. They have one employee over there that gets the job done. The rest are useless as far as I am concerned.

Gurjeet

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great! - one stop software for automotive industry

PROS

- I like that Goxee can be so easily be integrated with facebook, autotrader and sites like that. - Good to have all lead and communications through one CRM system - Amazing customer service - shout out to [SENSITIVE CONTENT], always helped us for small or big problems.

CONS

- Still waiting to see a few features like - accepting deposit from customers. - Need a chat bot for interacting with customers on our website in real time. - Website load speed is a bit low.

Maxym

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Easiest and most Powerful dealer software!

We realized that advertising to different marketing channels like cars.com, autotrader, cargurus and craigslist - we had no idea how many leads we were getting from where - now we know exactly what's working and what is not. Most definitely better than the other three companies we used in the past.

PROS

Very user friendly so our entire staff was able to quickly pick it up and put it to work. The recent CRM Pro they launched is just what we needed. Use the software every day and still get excited when they launch something new. Our recent FB marketing with Goxee has been a game changer for our dealership. The support team is on point, every time! Thanks!

CONS

Really no notable cons. Only minor issue we ever ran into was getting all our users on-boarded and have their emails in the Goxee suite but later realized it was an issue from a previous provider.

Jeramy

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Awesome Support Team!!

As a GM for a large dealer group I work with big companies everyday and Goxee by far has the best customer service!! They are always right there when you need them and go way above and beyond!! The stand outs for me are [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT] and the [SENSITIVE CONTENT] I can't say enough good about this team is and I total recommend anyone that is considering them to hire them!!

PROS

I like the ability to send my inventory to all the places it needs to go with custom water marks and phone numbers for each 3rd party vendor. The crm dash board to the criagslist poster this is a end to end solution

CONS

I think overall for the money there is nothing to complain about

Reasons for switching to Goxee Dealer

better product for what I was looking for

Idan

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Helps us manage my dealership, inventory and marketing.

It's really all we need as an all in one dealership software. It has a lot of advanced features that we are just starting to use now.

PROS

The Inventory Manager is one of my favorite parts of the software. It makes it very easy to see the information I need, which cars are doing well, if there is any information I am missing on a specific vehicle, I can even keep track of how many leads I'm getting on a specific car. That always comes in handy since I know what car to market the most to get the most out of it. I feel it helps sell cars faster the way my inventory sends everywhere to the software.

CONS

Haven’t really found any problems with the software. There are always updates which is cool.

Avi

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Support and product delivers more sales.

Our experience is on-going and kudos to their support team and software features! It was not just "here's a software, use it" like we had from the other software companies we used before...

PROS

What I was most surprised by was the involvement of the staff. I was first introduced to rep and she helped me set up everything with ease. The software is really easy to use so I was handling it all by myself within two days. Their support reaches out to us often with ideas on what can be made better, we did not expect this but absolutely love it!

CONS

Absolutely no complaints. Any time we had any issues they were resolved very quickly.

Reasons for switching to Goxee Dealer

The other software didnt have all the features and their support had no clue about the car industry, only about software...

Kristina

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Amazing customer service

PROS

Amazing customer service. Our company was having troubles with our website this past week and [SENSITIVE CONTENT] has been very helpful and gone above and beyond to help us fix the issue. He was so professional, personable and efficient. Thanks again [SENSITIVE CONTENT] for all the help!

CONS

No Cons. The Goxee Team is very helpful with any questions or problems we have.

Mario

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best Website Software For Any Dealership !

Overall the experience is excellent and looking forward to doing a lot more business with the Goxee Team!

PROS

I enjoy how easy the software is to use and navigate through. My Customers love the website and how effortless it is to use.

CONS

No Cons. The Goxee Team is very helpful with any questions we have on the software. They even call to check up on us.

khalil

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

satisfied customer

its been a wonderful experience . [SENSITIVE CONTENT] at goxee is always a phone call or email away, and gets things done quickly and efficiently.

PROS

easy to use and problem free. the website is reliable

CONS

i think its a complete and excellent website that attracts customers . i get many complements from my customers on the website.

Ashley

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great and Personal Customer Service!

I am beyond thrilled with our relationship with the Goxee team. Nick has never once let me go any length of time without getting back to me and he is very patient and understanding to all of our needs. Having he ability to just pick up the phone and call him for anything has been such a blessing.

PROS

The ease of use and the attention of the team to our needs.

CONS

The CRM could use a few more features that would make it beneficial for dealers who converse with very large amounts of people on a daily basis.

David

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

CL posting software his the mark!

Solid support and solid results.

PROS

The campaigns are easy to setup and easy to start/pause. We can dial into our exact daily budget by market area and assign what vehicle categories to post.

CONS

Full integration into our CRM is slightly lacking, but the mini CRM within the platform makes up for it, you just need to be diligent to use it.

Reason for choosing Goxee Dealer

It was the best fit for our company with the combination of pricing and features.

Kevin

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

We've used them all, this is one of the best Craigslist Posting products on the market.

PROS

I particularly like the vehicle description creation aspects of the software, and the inventory management system has a very intuitive interface. We only use the Craigslist Poster part of the software suite, but I've been very happy with it thus far and highly recommend these guys.

CONS

There is one feature such as Craigslist post deletion (can't delete posted ads on our own) that they are still working to resolve, but our Dealer Success Manager is willing to handle this process for us when necessary so realistically that's one less thing for me to deal with.

Andrew

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Convenience in Automation

Easy with great customer service.

PROS

The convenience of set it and forget it.

CONS

I have to use a tracking phone number if I want to track the automated posts.

Reason for choosing Goxee Dealer

Ease of use, full-automation, and the campaign with days and times was unique to Goxee.

ozzy

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

4 years of using goxee

[SENSITIVE CONTENT] is always there if we need anything.

PROS

its easy to use and the customer service is great!

CONS

everything is great no complaints, if anything is needed the team is there to help us.

Reason for choosing Goxee Dealer

How organized it is.

Reasons for switching to Goxee Dealer

price and productivity

amir

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Goxee Dealer

PROS

Easy to use, great customer support and great CRM

CONS

nothing, everything in this software is great and if there is any problem they solve it fast.

Alexandru

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Thank you

PROS

Nick brings customer service to a high and pricing is very competitive as well.

CONS

Copy and paste feature not user friendly and the server is slower than normal

Pete

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great website and CRM provider!!

Great experience, I highly recommend them. Competitive prices, amazing customer support. You will not be disappointed!

PROS

Ease of use, tons of features and integrations. Great CRM built in and the ability to customize your dashboard and website yourself.

CONS

I have not come across anything with this software that I do not like.

anthony

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

[SENSITIVE CONTENT] and the team at Goxee do their very best to make sure everything is working well all around

PROS

What we liked about this software was how easy it made are interaction with customers, as well as partnered dealers when submitting potential deals. Overall great, easy to use software

CONS

Honestly, there hasn't been any cons from what my team and I have experienced

Sonny

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

By far the best Dealer Software we’ve used.

PROS

We’ve been using this software for almost two years now and our favorite part is there are new things coming out all the time. Their Craigslist, inventory and integration manager is amazing and phone system is a huge boost to our closing rates.

CONS

Any issue we had in the past was resolved quickly, so no complaints :)

Isaiah

Verified reviewer

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Goxee

Great.

PROS

I have a rep that helps a lot , nick. And it’s easy to manage.

CONS

Im satisfied with Goxee programs and all Goxee

Nomi

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

very satisfied

PROS

the staff is extremely helpful, [SENSITIVE CONTENT] have been amazing.

CONS

Nothing to dislike with goxee, everything is perfect

Reasons for switching to Goxee Dealer

Nick and Alex

Jerry

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent customer service!

It is rare that all of the employees of a company are as helpful as the team at Goxee. The fact that I remember names,[SENSITIVE CONTENT] is a testament to these guys. Awesome people and a great service!

PROS

The ease of use makes this a must have for any dealer that wants to sell more cars!

CONS

No Cons. The software is pretty direct and easy to use.

Showing 1 - 25 of 40 Reviews