Jim2 engine is great. We use the cloud and it's up time is very impressive. If there are any issues they are quite to resolve. The people behind Jim2 are wonderful to work with. Very customer-centric and always willing to help.

Easy to use Always bringing out new modules or improving existing ones. Happen business built and own Jim2 so theres alot of room for customisation if out of the box solutions need to be refined to fit our business needs. Alot of long term staff in the business which makes it very easy to communicate and get things done.

I think they can be better in terms of being more of a presence online such as bank reconciliations (which they are currently in development). Good thing about Happen is they listen to feedback, over my 8+ years with them they have a cloud version of Jim2 and added API's that work wonderfully with my 3rd party website.

Over the past 2 years the software has continually improved. The senior managers of the business are constantly asking for and implementing improvements which is making our business a lot more efficient and professional to our clients

In the early years there was very little development. The system currently doesn't offer payroll.

Jim 2 saved us a huge amount of time processing orders, running reports, and completing our business analysis each month. It has been the cornerstone of us being able to service our customers well.

It is simple and easy to use. We use it to run our entire business and rely on it heavily. It is also being improved constantly, which in turn helps us improve the way we run our business.

We love pretty much all aspects of Jim 2. There could be a better way to handle product returns to vendors but the system is so versatile you can always work out a way to process things easily.

It is an incredibly well built, customisable, comprehensive job, inventory and accounting management software. I have worked with many ERP systems and I am yet to find one that does all the functionality that Jim2 does as well as Jim2 does. I have used some similar systems and they are clunky, ugly and you need a masters in coding to understand how the system works. I love that Jim2 is modular, the functionality is the same throughout the system, whether it be project, quote, job, PO or manufacturing. Jim2 gives you LOTS of warning to not make a mistake, as a bookkeeper who cleans up peoples mistakes, I appreciate this.

In my opinion, Jim2's strength is its inventory management but the functionality about the software is my favourite part. The level of traceability and linking throughout document management, Purchase and Job management through to accounts makes my life as a bookkeeper 100% easier. Because everything is there I don't need to ask as many questions, and if I do, thanks to the transparent user commenting I know exactly who I need to ask. Multi-currency is a breeze in Jim2, better than other software systems I have used. Jim2 is user friendly, you don't need an IT degree to use it and understand it, this is a huge win!

I know that many other accounting software platforms have live bank feeds and it's a commonly requested and expected function for all accounting software now. My personal preference is to skip the Jim2 bank feed as it is an upload not live feed in, and process bank reconciliation as a standalone function. Less of an issue with the software just a personal preference to not use this element.

The team at Happen are eager to listen to feedback and happy to help with any issues. They give great support and training. The product is continually evolving and not just standing still. Any bugs found are jumped on and resolved far quicker than any other company I have dealt with. They understand the urgency when a bug affects daily business operation and act accordingly.

Some modules need more available reports, but it is possible to develop your own to add to the existing ones.

Jim2 is so customisable that it allowed us to move from multiple applications to one unified solution for every part of our business.

Jim2 gives the the ability to see all aspects of our business, from the accounts, stock inventory and ordering. To profitability of machines, staff or suppliers. It is really so easy to use once setup.

If I had to find one thing I don't like about Jim2 it is no Android support. That's it, everything else is great.

The product is simple and easy to use. Support are quick and efficient when required. Support are more than helpful when you require customized reports.

Would like to be able to apply credits when processing supplier payments instead of having to apply the credit then process the payment

Inventory managment, in our previous system we thought was ok. It was non existent in reality. Now we have a system which is easy to manage large inventory values and using the vendor stock feed makes that process even simpler.

Stock managment, ease of ordering , receipting, quoting and invoicing is very simple and easy to teach new staff.

Barcodes cannot be uploaded through vendor stock feed. Some titles of stock code pricing can be contradicting.

Our company has realized numerous benefits since working with Jim2. Stock holdings have reduced, margins have increased, staff interaction with all parts of Jim2 have increased. I would not want or expect to need to look for a software package out side of Jim2 for my business in the future.

Ease of training new staff. Viewing of staffs work load. Instant review of what is happening at any time of the day and in any department. Ease of reviewing sales and margins by customer at a very high level. The size, colour and quantity matrix for our business was the major point for buying the software.

The inability to manage pays within Jim2.

Excepetional product and great customer service !!

JIM is easy to use and combines all the critical features that a SME business needs - quoting, invoicing, purchasing and invoicing. It has stock tracking capabilities as well as document management. All contained within the one software . That's what I mean by easy to use!!

I have to say that JIM reporting is not great , it gets you what you need but one area where you may need to invest in other software.

It has become our centralised operating system, it is the truth of source for all that we do. It has full transparency across workflow.

Sometimes it is tricky to understand how we need it to work for the business, we have had to manipulate parts of the system to work for the business as it is not built for promo but we have found ways around it to use the system to our advantage and produce what we need it to do.

Moving from a system without smarts to Jim2 has been brilliant, working with the Happen Team to get the most out of the software too has created some huge time saving tasks within our business as well. Couldn't live with my friend Jim2!

The flow from quotes, converting into orders and purchase orders is a winner for our Team. Everything we did before was extremely manual so the flow of how we do this in Jim2 has been a great experience for us.

Possibly, I don't know every part thats the con

Overall a very good package, easy to use and understand once you master the basics.

The entire JIM2 Package drives our business, the best part about the software is it's consistency across all business processes.

The user interface could be simplified for sales teams which only use the CRM functionality.

Our business relies on Jim2 for all of our daily work. Jim2Business runs our business from Job Allocations, to finances. It is a complete package. The support from the Happen team is exceptional

Reporting of Profit and Loss along with balance sheet. It is a complete package for running the business

Working through on how to set budgets in an easier formatt.

Jim2 has been a very positive experience and the constant improvements and tips and tricks that get set out are exceptionally helpful.

simple to use and customisable the ability to generate reports.

Email integration is good but could be improved to be able to find emails faster

Easy to use good reporting able to track the business live at any time

Unable to filter aged stock report to see true dead stock.