All Kentro Reviews

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Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Game-changer! Unified hub for business management

PROS

Kentro has been a huge time and money saver for us. Compared to a tool like NetSuite, functionality is almost identical at a fraction of the cost. As a data scientist, Kentro allows me to streamline my reporting processes, by consolidating all of our cross-channel metrics in one place. It is easy to pull reports with dynamic filters, allowing users to splice and dice the data as needed. We are able to connect to all of our third party tools, which allows for a full funnel view spanning inventory, fulfillment, marketing, finance among many others, which has saved us countless hours of data consolidation and analysis. Additionally, the team at Kentro has been extremely quick and effective in responding to any questions I have had. Highly recommend!

CONS

No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.

Reasons for switching to Kentro

Big cost and time saver.

Evan

Warehousing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

Kentro is great!

Improved our inventory truth and visibility.

PROS

WMS integration, PO fulfillment, invoicing

CONS

A little buggy at first but easy to fix.

Reason for choosing Kentro

Kentro allowed us to customize our experience without overpaying for features we don't use.

Meriem

Consumer Goods, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great platform to streamline processes but. lacking few features

PROS

The integration of processes and visibility over data

CONS

I find it not really practical in terms of lacking some features and the layout of fields and boxes

Getzy

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Kentro Is definitely worth it!

I have been using this software for some time now and I must say that I'm impressed by how easy it is to use. The user interface is very friendly and intuitive, making it a breeze to navigate through the different functions and features.What I particularly like about this software is the quick and efficient customer service that they provide. Whenever I had a question or an issue, their support team responded promptly and helped me resolve it in no time. This level of customer service is something that I value greatly and it really sets this software apart from others.I highly recommend this software to anyone looking for an easy-to-use, feature-rich tool with excellent customer service. It's definitely worth the investment and will make your life a lot easier!

PROS

In terms of functionality, this software is top-notch. It has a wide range of functions that cater to various needs, making it a versatile tool that can be used in different scenarios. Whether you need to organize your tasks, manage your contacts, or keep track of your finances, this software has got you covered.Overall,

CONS

The software does not really have downsides, We like it, and We use It. And we highly recommend it

Dmitriy

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Kentro - Highly Recommended Software

The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro!

PROS

The software is very user-friendly and has multiple features which simplify the day-day operational responsibilities due to multiple automated data syncs.

CONS

There was a learning curve, as with any new software!

Reasons for switching to Kentro

For financial reasons!

Blake

Consumer Goods, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Kentro - Backbone of HUM

I love kentro. Use it day to day almost all day and it does EVERYTHING necessary. It has helped us tremendously in variances with out inventory, traceability, and reconciliation. Without kentro our inventory department would be a disaster.

PROS

I think the best part about kentro is how customizable it is. Whenever we want to add something or improve a part of Kentro or process it’s always manageable and easy to fix. The real time features and historical data is all very useful. Building reports in kentro is a huge help and being able to export them.

CONS

I can’t really think of anything that I like least about this software. It’s very practical and useful for all of our day to day needs. Nothing is a con and if there is a con it’s easy to be fixed.

Ydaiber

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Kentro saves time

PROS

Kentro is a very simple system to use, I like the integration with the other platforms I use on my day-to-day. It has improved my work efficiency. Superb customer service!

CONS

The system keeps improving, after I find an area that could work be more efficient, I quickly get support from the kentro team to automate and make changes as we go. So it may not be as intuitive at first, but there's usually a way around it to make it work.

Krisserin

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Incredible

Inventory Management, Fulfillment.

PROS

Incredibly easy to deploy with impeccable technical support whenever needed. The value for money is incredible considering all that Kentro does for our business. Works incredible well with our custom built software and integrates with our more plug and play services such as Shopify. We save a ton of time and money with Kentro.

CONS

We have not had any issues with Kentro to date.

Carlos

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Kentro is has many great features

My experience has been great, Kentro has automated a lot of my work and reduced tedious tasks.

PROS

My favorite feature is the ability to map most every function of PO's by vendor. It allows for unique labels/ template profiles according to vendor guidelines.

CONS

What i've liked least has been my inability to add tracking to multiple shipments at once. However, i'm hopeful that it's a feature that will be implemented soon enough.

Kaley

Alternative Medicine, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Super Easy To Navigate!

As someone who is a little tech challenged I love using it, I think it is super easy and manageable.

PROS

Super easy to navigate, as someone who gets nervous about adapting to new platforms, I was able to pick it up fairly quickly. It is also really adaptable to many uses which I enjoy.

CONS

My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page.

Antonia

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Highly recommend for Shipping & inventory processes

PROS

Seamless integration of sales - shipping - inventory teams. It is easy for my team to keep track of shipments and timelines.

CONS

Sometimes the format is difficult to navigate, for example scrolling left and right in different lines (e.g. orders)

Sonia

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to Use Platform

PROS

The most useful features are the reports and the capability to look up order information. I can pull several shipping reports in a matter of minutes. It's very intuitive and I like the UX.

CONS

There isn't anything difficult about using this software. Everything I have ever wanted to export, or see within the platform, I have been able to do.

Molly

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2022

Kentro Review

Overall, I have loved using Kentro for the needs of HUM Nutrition's customers.

PROS

I love how easy it is to create an order on Kentro and to visually see what is in your cart.

CONS

The hardest part of using Kentro for me is to pull up an order I previously placed. It has been complicated to relocate prior orders. For example if I place an order today and want to go look back at it tomorrow, it can be very challenging to find.

Megan

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use!

PROS

I love how easy the platform is for me to place orders & track them! I also really like how the person on the receiving end of the order gets immediately notified of the whereabouts of their package.

CONS

Sometimes the quantity amount is incorrect which creates a road bump in placing the order.

Darlyn

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

USER Friendly

PROS

I am a fan of utilizing the reports section. Kentro is not only user friendly but it collects data that is useful to see how we are doing in sales. You can also keep track of order status and enter orders. I enjoy how accessible information is through Kentro.

CONS

I did struggle in the begin in locating information and entering orders. I believe a tutorial would be useful for those that are using it on a daily basis.

Showing 1 - 15 of 15 Reviews