All monday.com Reviews

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Tanya

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Monday.com User Review

User Profile

ZACHARY

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

An essential business management tool for rapidly changing orgnanizations

PROS

monday.com’s ability to create customized dashboards is absolutely critical for our rapidly changing system. For instance, we were able set up one for tracking bed occupancy rates which updates in real-time which increased our patient efficiency during flu-season by 40%. We also use Monday as our central hub for cross-departmental communication. Whether it’s coordinating patient transfers between wards or discussing staffing needs in our weekly 'Bagels and Budget' meetings, monday.com keeps everyone in sync.

CONS

Initially, our staff, especially those less tech-savvy, found the array of features a bit overwhelming. It took a series of seminars (which were assisted by monday staff) and training sessions to get everyone on board. Additionally, in a sector where budgeting is as critical and is often the trade-off between one type of patient-care and another, the pricing tiers of monday.com can cause a bit of a gulp. We had to balance the benefits against our tight budget constraints.

Andy

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

monday - no matter the day of the week, this software platform is perfect to manage your entire work

Combining a great product with pleasant visual aesthetics, my current job is made significantly easier by monday.com. It's also all-purpose which means there are no restrictions on how and when we can use it.They have redefined WorkOS. Not to mention the fantastic customer support too.Top class software company.

PROS

The ease of use, and customer support. Second to none!!

CONS

Some of the integrations are a little sticky

Reason for choosing monday.com

Best for a growing business, most robust and the best customer support. While the other was okay, Monday just ticked every bo.

Reasons for switching to monday.com

Limited functionality with ExcelMicrosoft don't offer a personalized and individual support

Folorunsho

Writing and Editing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

An Apt Applied

Monday com is still the best in my book. An App like no other

PROS

The diagramming of the app make me to like the App. I really enjoyed using the feature because i can easily reference any diagram in most of the presentation using Monday

CONS

The app still need development in terms of the speed. The app will be more efficient, if it more faster.

Reason for choosing monday.com

I choose the App among other because of its unique and very important features.

User Profile

Brandon

Verified reviewer

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Monday.com is great for sharing projects in real time

Because of the volume of customers we serve, monday.com is vital in maintaining order. This helps us organize our many clients' requirements and initiatives so that we may better serve them. We also find it useful for internal communication; we can simply add a tag to the name of the person we want to contact.

PROS

I really appreciate how straightforward and simple it is to use. They regularly update the site with new features and advice on how to make the most of those features. The speed and quality of their assistance to customers is unparalleled. Our organization couldn't function on a daily basis without Monday.com.

CONS

At the time, I can't think of anything I despise. Although I have been using it for a while, I continue to learn new ways in which it might benefit our business. So much is available there. In the best possible manner, it is overpowering.

Reasons for switching to monday.com

Quickly assists in placing orders and keeps me apprised of their status. Facilitates a state of optimal productivity. My output has increased. We use collaborative to-do lists in both our business and personal lives.

Thomas

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Spreadsheets with super powers!

Monday.com is one of the core tools our staff use and it is so heavily integrated into each department's workflow that we would struggle without it at this point. It is incredibly powerful and a fantastic organizational service for any type of information.

PROS

We absolutely love how robust Monday.com's features are and how easy they are to use. Each department utilizes Monday.com in different ways, but they all utilize Monday.com DAILY! It is one of our core work tools and without it's organization and collaboration we wouldn't be as efficient as we have become.

CONS

There is a bit of a learning curve for new users to Monday.com since it has so many features, integrations, and automations available to create the perfect workflow and information management system, specific to your (or your department's) needs. This has caused us to need a bit more time for onboarding new staff to give them a full overview of how their specific department uses Monday.com, but the long term benefits far outweigh the initial time investment.

Reason for choosing monday.com

The design and features made Monday.com feel like the better product overall.

Lucy

Furniture, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Monday saves you from having to buy a dozen separate tools for different things

I'm very happy with the value Monday's driven for my company. We first implemented it to move our project management to the cloud with a single tool, but since then, we also started using it fo rso many other things like doc management, forms, brainstorming, etc. It really is what it says on the label. Definitely recommend it.

PROS

I like how you can set up separate boards just for your own task items. It helps me keep notes on our teams' tasks without having to move platforms.

CONS

Some features feel like they're not 100% complete. The doc creation and forms features in particular have more than a few bugs. These aren't anything important most of the time, but still it makes everything take a bit longer .

Reason for choosing monday.com

Out of all the options, Monday, by far, seemed like the most advanced in terms of features. And it looked pretty usable, so we decided on it at the end.

User Profile

Stephanie

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

We use Monday to manage different tasks and projects

It's a convenient hub from which I can oversee a number of separate projects. My manager can easily see how productive I am being by checking the status and clicking on the provided links.

PROS

Monday.com is a powerful tool for managing projects, products, workflows, processes, issues, and more. In an agile setting, managers' work is simplified by the abundance of available templates.

CONS

Poor dashboard personalization options. The cost is prohibitive for most startup businesses. Getting rid of an obsolete message board is a pain but not a deal breaker.

Reasons for switching to monday.com

All the problems we had at the outset with project management are now gone. It's easy to keep tabs on everyone's time and organize projects with this tool.

Jacob

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great software for a reasonable price

PROS

We really enjoyed using Monday but for us we were able to get a great deal on another software which ultimately moved us off the platform. The other plug-and-play offerings like CRM and Dev were what originally made us want to use Monday and they seem to get you everything you might need but not as comprehensive as other dedicated software when it comes to automation.

CONS

Honestly, we couldn't think of too much we disliked about Monday. I'm sure if we used the software for longer we might find some but for the time we used it the platform was straight forward and intuitive.

Reasons for switching to monday.com

Price and wanted to look at all other options.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Monday.com - A thoughtful project management tool!

Overall, I have found it satisfactory. It is similar to Asana and ClickUp, but has more integrations that make my job easy as a manager.

PROS

Dashboards are my favourites. I can easily visualize anything that is in my data.

CONS

It's a bit pricy and has a steep pricing while switching between plans - especially when new user slabs are to be introduced.

Reason for choosing monday.com

Very similar to Monday.com; had heard better reviews of Monday from fellow colleagues.

Reasons for switching to monday.com

Dashboards I get in Monday and can be easily shared with other teams.

Samuel

Utilities, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Great for starting project planning

PROS

Great for starting project planning and keeping track of progres

CONS

Nothing to dislike good collaboration tool

Reasons for switching to monday.com

Price was better for the company than previous option

Greg

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

The best tool on the market for Team Project Management

It's been excellent. Communication with the company has been minimal because we haven't had any issues, but when we have had a question, we've received a prompt response. The software itself was incredibly easy to implement. We had two training sessions for our team and other than an occasional check-in to discuss best practices, our team has been able to use the software without issue. It has helped our office immensely.

PROS

The visual layout and ability for all of our team to very quickly setup tasks, monitor progress, and collaborate has been the best feature of Monday.com. It's drastically different from other project management solutions on the market, but with our team of younger millennials, the visual "gamified" approach to task management (turning things green to mark them complete) has actually increased productivity and even morale. We couldn't be more pleased.

CONS

File sharing and downloading is the slightest bit clunky... we often find ourselves still sharing files via Slack or Dropbox instead of in Monday, but other than that, it's been really great and that's a minor complaint.

Reason for choosing monday.com

Monday was the first thing we tried and we didn't need to try anything else after we completed a demo. We were hooked.

Reasons for switching to monday.com

Glip was bloated and trying to do too many things for us, causing confusion. Monday is a more visual platform which we like, and it also handles task management and to-do lists in a way that works better and makes more sense.

User Profile

Cody

Verified reviewer

Biotechnology, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Monday.com Is The Best Software I Have Ever Used

Mind-blowing. Literally would have never guessed one software could become such an integral part of my business let alone my life!

PROS

Monday is the central hub for our entire business. In fact, I run multiple businesses out of a single account because I can have the teams split up in different ways and different workplaces for each company. The dashboards and status columns make it easy to see how my teams are doing very quickly, it's amazing. I even use it for my personal task management and life management!

CONS

There are times the Mac app will be slow or missing features I want, but the Chrome version is impeccable. No other real complaints otherwise.

Reason for choosing monday.com

All in One capability and better reviews.

Reasons for switching to monday.com

Trello was missing the project management features and integrations we wanted.

Justin

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Great for nonprofit start ups

Monday has allowed us to cost effectively scale our services to meet the demand of our Warriors in need of mental health services.

PROS

The flexibility to build a customized product that fits our needs. Monday allows us to create automations that help communicate and roster clients into services.

CONS

The user interface can get a bit burdensome to make all the automations work.

Reason for choosing monday.com

Monday.com has the flexibility we need to build out our systems while still being HIPPA compliment. This is a very rare combination but luckily, it is at a very attractive price point that allows us to scale our operations.

Reasons for switching to monday.com

We needed automation to organize and communicate with our clients and vendors.

Harel

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Monday - project management aims to simplify

As for interacting with the project and its tasks - it's very easy. Set status, assignee, dates, add items , etc. Notifications are great tool to stay on top of things , and my tasks screen is a life saver - you can see all your tasks without scrolling through long items in a project.

PROS

The UI is built with simplicity in mind. That means that almost every action is made to be easy and without to jump around many screens. Also, templating projects on Monday is one of the best features that we use to spin up new projects. Notifications are a great tool and you can have desktop notifications instead of mails to reduce clutter in your inbox.

CONS

Somehow the simple UI is not very intuitive for me. The rows display of items seems a bit off as opposed to the boards display. That also makes the screen seem full of tasks that usually irrelevant for some users.

Reason for choosing monday.com

Our teams loved the user interface. Also we got recommended from some of our customers who use it.

Reasons for switching to monday.com

Azure DevOps is a great tool, though too complicated for our non technical members in the project.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Right Performance and user friendly CRM Tool

Monday.com is an helpful CRM tool, I find it very useful because of its user friendliness, pipeline management, marketing campaign management. They do allow a 14 days trail with no credit card required to test the useful functionalities of monday.com Since it is web based it is easy to use I said lightweight app page.

PROS

Monday.com helps team members to analyze task quickly that they need to work on, workflows are based on the collaborative needs across department such as IT management and administrator team to ensures the stage gates are rightly set for an efficient collaboration. The inbuilt Project management tool can adopt the kaban or gantt chart style for those who love project updates on those charts, Especially useful for users who are used to the traditional type of Project management functionality, and the updates bar in real time. The interface is very neat and colorful, there are multiple widgets and apps that we can add in to the page. The best feature that I like is the ease of use to set up a project dashboard and to add the workflow for the communication and notification with tasks that are needed for the project.

CONS

Monday.com have to bring back their phone support which got stopped due to the pandemic. Non registered users cannot see any data or reports even in view only mode, so managing users info has no value with out getting them registered on monday.com. Have limited software integrations such as slack and even few certain exchange emails.

Reasons for switching to monday.com

Sales Force is leading tool but their UI is complex for business users

User Profile

Melissa

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

A huge assistance in keeping us on track with our job

As a group, we're making use of Monday.com. I had no idea what to anticipate, but I was pleasantly surprised right away. You should use this program if you want your team to be able to communicate and keep tabs on their progress. You may set up a "dashboard" for each project, assign individuals to each job, set a due date, and so forth.

PROS

Our company made use of Monday.com. I've had a wonderful time with monday.com. Personal and business endeavors alike benefit from my usage of this tool. Using it, I'm able to get things done. Depending on the team's progress, each assignment might be given to one or more persons. It's the go-to tool for getting things done in general since we can do so much more with it.

CONS

When more than two persons (3+) are involved in a project, a payment plan is required. A larger crew means a higher price tag. If you know how to utilize the tool effectively, taking a plan is in your best interest monday.com.

Reasons for switching to monday.com

Very user-friendly program. One of the coolest features is that our staff can utilize it on both the web and mobile devices. Project progress may be monitored from any location, as long as we have an Internet connection. We enjoy it since we can build projects, add team members to work on it, and add tasks to it.

User Profile

Adir

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY