All OpsVeda Reviews

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User Profile

Glib

Verified reviewer

Computer Hardware, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Good product, great support

PROS

Great refresh times, near-live data from flow from ERP. Ease of use and customisation. Room for enhancements and add-ons.

CONS

there ins't anything obvious that comes to my mind.

Vendor Response

Thank you Glib. We appreciate your feedback.

Replied October 2022

Bindu

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Experience with OpsVeda from a Data analyst

OpsVeda has become a very handy tool in our business processes at Siemens because it is now part of a larger audience. Initially when it was implemented, only 2 people from the team had an idea about what the tool could do. After 2 years, there are more than 300 users who are currently using the tool and more that are familiar with its functionalities. When I first took up the responsibility of managing the software as a main admin from Siemens, I had about 10 suppliers using the tool to its entirety. Today, I have 85 active suppliers that constitute more than 70% of our critical open orders who use this tool everyday. Suppliers that are onboarded onto our electronic process (EDI) of confirming purchase orders are now very inclined to use OpsVeda instead due to the interesting feature of watching the orders move from one grid to another when changes are made. We have requests from the EDI suppliers to start moving them to OpsVeda and the word is being spread all across the globe. The instantaneous response with every click, makes it more exciting for users to move towards it. This could not have been possible with the great team at OpsVeda that ensures questions are instantly answered and issues resolved. A big shoutout to 2 very fine people at OpsVeda, [SENSITIVE CONTENT] who are always on their toes to assist with any hiccups with the tool. Their team is super approachable and leave no stone unturned.

PROS

OpsVeda is a great tool to showcase the lifecycle of a purchase order. The most impactful feature it possesses is the ability to create exceptions to fix data errors in any ERP system. It is a very transparent tool with easy navigation. As troubleshooting is my everyday task at work, this portal offers insights in making my task comparatively simple than doing it manually. The automation used in this software is straightforward and easy to comprehend. Although this is an extensive tool that has varied features, it is tactically built. One of the critical features that encompasses any general software's success is the usage. OpsVeda gives the flexibility to monitor the usage metrics to quickly identify who is accessing the portal. This is especially important for an analyst to be able to gauge the performance of the tool and its users.

CONS

Working in a supply chain environment and dealing with purchase orders/acknowledgements, the one feature that clients look for is able to add attachments for easy access. As I work with suppliers on a day-to-day basis, the common feedback was having a feature to include attachments.

Vendor Response

Dear Bindu: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for Siemens planners, buyers, suppliers, and inbound warehousing teams. It helps ensure timely availability of parts & assemblies necessary for final assembly, quality, and on-time delivery of rolling stock and mobility products to customers worldwide. It is awesome to work with you and your team, and together we are proud of the sustained value OpsVeda has created for the Siemens Mobility operations and its 325+ suppliers! PS: As requested, the new document attachment feature will be released shortly.

Replied July 2022

Melinda

Outsourcing/Offshoring, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

OpsVeda made my job easier!!!!!

PROS

Work Ethics Adaptability Innovation Patience Training

CONS

Small company therefore not always enough team members to assist with questions

Reasons for switching to OpsVeda

Opsveda allowed for more options and flexibility of use

Toune

Apparel & Fashion, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Highly recommended

PROS

I appreciate how the tool efficiently provides data, allowing me time to focus on actioning items, rather than spend hours gathering and analyzing information. Recently, we had issues with stock transfers that were left open and feeding our planning tools to not produce styles that were actually needed. Ops Veda team were able to quickly build a view to see dollars impacted on the order bank within the quarter.

CONS

We are still working on implementing a direct connection with our ERP system. Once this is connected, we will have more up-to-date data.

Cesar

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

OpsVeda Review

The customer service is rather good, however the development side of things does have some issues. OpsVeda develops new modules or capabilities quickly, but (in my case) their team can say that what is being developed is "included" in the "current cost" of OpsVeda, and then backtrack on it and say "it actually will have a cost", once the new module has been developed and presented to their customer (in this case, us in WD). Other than that, very supporting staff with great response time. pt for the

PROS

Near-real-time data is what is best about OpsVeda. It's very customizable and the data displayed can be tailored to the users needs.

CONS

I am ok with the quality of the product at the moment.

Reason for choosing OpsVeda

I did not chose the product or pay for it, I selected the option that said "customized it" because I also participated in the request and testing of a module that was developed.

Vendor Response

Dear Cesar: It is awesome to work with you and thank you for the feedback. With the optional premium support, all the implementation, enhancement, or customization services are free of charge. The customer only incurs licensing fee for new modules. Thank you for being such a wonderful power user and we are proud of the value OpsVeda creates for you and your team.!

Replied March 2021

Dan

Semiconductors, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2022

Real time reporting and customizable filters with actionable exception tables

Good teamwork and response times for solving complex business problems and delivering enhancements

PROS

We have many sources of reporting in a large enterprise. OpsVeda provides teams with customizable filters for dashboard reporting which is a strength and allows user self service. Business Operations team able to call out actionable exceptions for managing their backlog with sales organization.

CONS

The query time could be faster working in a cloud environment - otherwise satisfied w product

Vendor Response

Dear Dan: Thank you for being an excellent global program manager, helping drive process, solution & data consistency across multiple functions & geographies with OpsVeda. We appreciate your valuable feedback. User experience concerning the speed of storyboard refresh depends on multiple factors such as system resources, network, and load. However, we stand by our refresh rate of <60 seconds. OpsVeda support will reach out to you shortly. As we continue to add & improve features, functions, and performance, users should see an enhanced user experience with new releases. Thanks again for your trust & partnership.

Replied July 2022

Brian

Apparel & Fashion, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

OV - unbound potential

PROS

I most like the ability to create/define our own exceptions with the exception builder, as well as the overall customizability of charts and storyboards. I like that it makes a great research tool for identifying unusual combinations of criteria on an ad hoc basis.

CONS

Lack of ability to create our own custom exceptions at schedule line level. This often requires OV technical assistance to accomplish. Also, the inability to define 'dynamic' alert recipients that can be determined at time of execution based on information contained on transactions. Also, that I can't re-use 'master procedures' in exception builder as code snippets to re-use in 'condition builder' group blocks.

Vendor Response

Hi Brian: It is awesome to work with you, and we are proud of the value OpsVeda creates for you and the 100s of users you support. Schedule line level exception and reuse of master procedures for exception building are part of OpsVeda 9.0. Dynamic alerting is in 8.4 and much easier to use in 9.0. OpsVeda support will reach out to you shortly.

Replied March 2021

Andrew

Wholesale, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great Supply Chain Platform

Overall, Opsveda is a great platform especially for those businesses trying to get a hold of their supply chain. It makes the management of your full supply chain much easier, you really feel in control.

PROS

- Awesome knowledgeable team - Flexible platform for many use cases - Great customer service and very responsive - Ease of use - Nice looking platform and dashboards - Scheduled emails are easy to setup and maintain - Extensive Admin Controls

CONS

- The backend filtering options/rules for dashboards might take a little while to get used to

Billie Jo

Textiles, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Good Product, Great Support

OpsVeda is a great tool that delivers the data we need to run our business in an easy to read format. It is always a pleasure to work with the OpsVeda team to further improve our analytics.

PROS

Highly customizable tool that offers many ways to effectively view data in different formats. It is very easy to learn from a day to day data user aspect.

CONS

I really have not found any cons in my uses. I only wish I had more time to personally use the tools more.

Greg

Consumer Goods, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Valuable Business Tool & Partnership

PROS

OpsVeda is a tremendous tool that delivers great business intelligence to my team. They are always pushing the product forward and looking for opportunities to deliver more value.

CONS

I don't have any real cons to share. My biggest frustration is personally not having more time to use the tool

Johnny

Computer Hardware, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Juni Storyboard

Overall, I feel this platform capable to deliver what stakeholder need but I believe OpsVeda team will able to enhance further to make it capable to perform more advance analysis and automation analytic feature

PROS

Juni Storyboard enable the user to customize the data visualization base on needed basis and the data near to real-time which help the stakeholder to gather in-sight info in glance view. It had the capability to check for details data.

CONS

There is just a little drawback where the user cannot create it own attribute. However, the administrator and developer from OpsVeda team are very help to create on behalf. Looking forward for the enhancement to enable the user to create own attribute for Data Mapping purpose.

Vendor Response

Dear Johnny: You are an awesome power user of OpsVeda AI assistant, called JUNI. We are proud of the value you are creating with it, and the 100s of users you support in Malaysia. We appreciate your valuable feedback. Future releases of OpsVeda 9.0 will include more automation and self-service capabilities including the ability to create custom attributes for data mapping without relying on your 24/7 support team. Thank you for your trust and partnership.

Replied July 2022

Martin

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

OPSVEDA: user-friendly customizable tool that never fails you

From a daily data management user perspective I can only recommend it to everyone who would be looking for a tool to be used by many different departments across the company when each may set up and design the tool as per their needs in a very easy and user-friendly environment with very supportive, responsive and innovation positive team to help in any situation.

PROS

Highly customizable tool offering many ways how to effectively adjust source data reports by automated filtering, view templates, email alerts and overviews combined with tremendous IT team support and quick enhancements or fixes deployment.

CONS

none, only wish to have more of the JUNI customizable adjustments enabled for all versions

Vendor Response

Thanks Martin. We appreciate your feedback. We most appreciate Customer JUNI Configurators!

Replied October 2022

Kamaruzaman

Logistics and Supply Chain, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

User Testimony

Real time experience to the business enable the user plan the resource wisely.

PROS

The integration with the SAP is a real time and ease to use by end user

CONS

Looking forward the integration with Oracle also great as what have being delivered with the SAP, once the migration complete as per corporate direction.

Vendor Response

Thank you Kamaruzaman for sharing your experience using OpsVeda. Our patented process agonistic data store with machine learning capability, and streaming SAP adapters make real-time insights, exceptions, alerting, and collaboration possible for over 600 end-users spread across North America, EMEA, and APAC. We have the ability to provide a similar level of integration using custom APIs with Oracle and other ERP software. Thank you again for your valuable feedback.

Replied March 2021

Gina

Semiconductors, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SalesOps

Easy to manage data

PROS

1) Immediate data update 2) Manage backlog by different customer

CONS

Data accuracy and Ops Veda support - Any issue, they support immediately

Vendor Response

Dear Gina: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for your sales operations, shipment, manufacturing, and production supply teams worldwide. Data streaming from source systems (such as your ERP and WMS) is continuously monitored by your on-premise IT support team. We work together to provide 24x7 support to help resolve the issue promptly. As you transition from on-premise OpsVeda 8.4 to the OpsVeda 9.0 on the Cloud, the monitoring responsibility shifts to OpsVeda and you will see the improvement with respect to data accuracy and resolution. Thank you again!

Replied March 2021

Sujatha

Computer Hardware, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Opsveda is a great tool

Opsveda is a great tool. I have been wanting to write my views about Opsveda, but has been pending for long. It is our life-line at work, if we may call that. Data is quite accurate. Helps us in preparing reports for Sales & Ops to track our actuals vs targets. Issues are resolved in no time & appreciate the support team.We had requested for adding Commercial Invoice & Accounting Invoice & they worked on this project & all the details are captured that are required for day to day activities. Special thanks to [sensitive content hidden] for their amazing support.

PROS

Data from Opsveda report is quite reliable

CONS

during quarter ends, it takes little time to reflect in the system

Vendor Response

Thank you!

Replied February 2024

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