About Kaseware

Kaseware is a cloud-based investigation management solution for corporate security and law enforcement teams in public, private, and non-profit sectors. This platform can help teams manage operations, cases, documents, plus more. With auto-fill forms, driver’s license scanning, social media search, graphing tools, link analysis, and geographical recognition data, Kaseware is designed to minimize data entry tasks and streamline operations. 

This solution includes a Supervisor Dashboard with configurable tools for task management, secure messaging, retention policies, records management, and user access controls. Teams can also access robust workflow engines and customize management tools that are suitable for case-specific needs. Additionally, Kasew...


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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of Kaseware

Overall rating

4.00 / 5 stars

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July 2019

Susan from Susan Dodge Design

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great Experience

Great product, great customer service.

Pros

Significantly improved my time spent on case management.

Cons

There wasn't anything I didn't like about the software.

July 2020

Robert from UofL Health

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

July 2020

Kaseware Administrator

Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.

Pros

The email feature was very helpful, It is nice to be able to email users from the ticket.

Cons

There were too many selection in this product to choose from and became very hard to use.

Reasons for Choosing Kaseware

It was cheaper and the company we were contracted to owned to software.