About Polonious

Polonious is an investigation management solution for insurance companies, banks, and other enterprises that conduct fraud investigation cases. Its automation features are designed to streamline case productivity and process management while reducing the need for time-consuming tasks. Polonious can integrate with claims, accounting, and analytics systems. The platform can automatically generate cases from web forms and claim systems using defined rules and predictive analytics. 

This solution offers workload management tools that allow administrators to assign tasks based on employee skills, location, and objectives. The Polonious platform also includes custom processes, pre-defined case reports, email templates, dynamic dashboards, fraud metrics,  ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2 Reviews of Polonious

Overall rating

4.50 / 5 stars

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August 2019

Scott from Claims Verification Inc

Company Size: 51-200 employees

Industry: Law Enforcement

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

A testimonial for Polonious

I am a senior level manager in a nationwide investigations company and have been the designated point person/program manager during rollout and implementation of the web-based application Polonious. As most firms, all of our employees/investigators are spread out across the nation. In order to operate efficiently and in accordance with today’s security requirements, we made the move to Polonious at the beginning of 2019 and are 7 months into use. We found that the implementation/transition into operation was efficient and smooth. Our staff took to it like second nature because for the most part, how you would think a certain function operates is, indeed, the way that it operates. It is very user friendly and was easy to manipulate and tailor to our company’s needs. Our investigators learned and began operating in it without very little training or in-service. We are just now beginning to realize the potential that the software has and have begun realizing direct benefits, such as real-time operation. We are no longer bound to the need for large office space with mounds of space for paperwork and reports and video storage and it has allowed us to cut our brick and mortar overhead tremendously. Everything we do from intake to invoicing, financial reporting and beyond is now all housed in one place that easily accessed by our managers and field personnel alike. We are now able to on-board new personnel and have them set up with caseloads that they access immediately, allowing us

Pros

The software is functional and intuitive

Cons

There is nothing about this software we don't like

November 2018

Chad from Assurance Investigations & Process Service

Verified Reviewer

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2018

Good Investigations Software Case Managment

I have used several different case management programs. I would say Pims falls in the middle of the pack.

Pros

The program is easy to navigate and has a fluid response. Everything is easy to find and cases are easy to setup.

Cons

I do find some cases disappear for some reason when they are no complete.