All VL OMNI Reviews
1-11 of 11 Reviews
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Brittanie
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Custom Integrations That WORK
We've worked with the VL Omni team since 2018, and in that time have seen the team grow, new technologies and project management tools implemented, and yet our core team has remained the same. They are extremely reliable partners and we are glad to trust them with our business.
PROSWe have a custom back end system that requires very specific parameters with any integrations we want to connect it with, and VL Omni was the only partner we were able to find that could build out what we needed. They guided us through the process the entire way and have always been very open about our options, costs involved, and making recommendations based around our needs.
CONSNothing! They are a great team to work with.
Vendor Response
We truly appreciate your kind words! It's been a pleasure guiding you through the process and providing transparent, cost-effective options aligned with your needs. We're honoured to have earned your trust as reliable partners since 2018, and we're excited to continue supporting your business growth.
Replied August 2023
Justin
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Fantastic. I love VL Omni!
Beautiful automation. My team can focus on building and developing customer relationships rather than exchanging data between systems.
PROSVL Omni's talented team was able to set up an integration for us 5 years ahead of the competition and their support is outstanding.
CONSEvery once in a while there will be a hiccup with systems exchanging data but each time it has been found that it was the fault of the systems and not VL Omni's setup. Each issue has been addressed and fixed promptly so I really don't have anything bad to say.
Greg
Environmental Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Critical bridge between Shopify and our Back End ERP
Excellent. We had a critical deployment to Shopify that needed to integrate into our old ERP system that there were few solutions for. VL OMNI had the expertise to help make the transition as smooth as possible.
PROSVL OMNI could handle a high frequency of order purchases in near realtime between Shopify's APIs and our Epicor ERP system for a reasonable price. The set-up was easy and the tech support team at VL OMNI were expert in getting the project up and running in a timely fashion.
CONSThere were a few bugs in the beginning, but the VL OMNI team was quick to investigate and solve on the fly. Perhaps the testing could have been more robust before full deployment, but the few orders that were affected were quickly identified and the orders were correctly processed. Furthermore the bugs were fixed and now things are running smoothly.
Vendor Response
Thanks so much for your review. We are glad you have had a positive experience with the ERP integration and working with our VL OMNI team.
Replied February 2022
Asim
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Tool , Fantastic Team to work with
Overall from the beginning of the project to the launch phase VL Omni team was really effective and supportive and made sure everything goes as expected and we were not just creating this integration we were also migrating to the other platform which was an additional piece to the integration and overall integration came along very well.
CONSVL Omni Shopify App needs more enhancements to provide more data to analyse the performance.
Vendor Response
Thank you for your review! Your feedback helps us do better to enhance our platform's functionality. We are glad to know your experience with VL OMNI and our integration has been great!
Replied February 2022
Meighan
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Koppers Fishing Review
We had a great experience with VL
PROSIt was able to automate many processes which saved me lots of time and errors
CONSSometimes we showed files were transmitted but they were not received by thrid party, there was no way for VL to show they did not receive it
Vendor Response
Thank you for your review! Your feedback helps us do better. Our team will look into that feature. We are glad to know your experience with VL OMNI has been great!
Replied February 2022
Nicholas
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Review for VL Omni
We have been overall happy with the performance of VL Omni
PROSVL Omni has helped me save multiple hours per day by setting up automation to our Amazon store and helps to funnel orders into our system instead of having to hand type each order that comes through.
CONSWe get a large amount of duplicates that we have to sift through to make sure that orders are not getting double shipped. We then have to take all the duplicates and delete them out of our system which is a time waste.
Tamara
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Inventory Integration with Shopify
The integration with Shopify to update inventory.
CONSWe haven't had any issues with the software and they are always prompt when adjustments are requested.
Vendor Response
Thank you for your review! We are glad to know that you have had a seamless experience with VL OMNI and our integrations.
Replied February 2022
Willer
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Good help for EDI
Easy to use, normally orders will automatically send to us with no issues
CONSEverytime need VL's crew to help to resend orders
Vendor Response
Thank you for your review. Your feedback helps us do better. We will look into this. We are happy to know your experience with VL OMNI has been seamless.
Replied February 2022
mark
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Good Software and Reliable
The integration went smoothly and the team is well versed on the two platforms we were integrating.
CONSThere were no problems and it worked as expected.
Vendor Response
Thank you for your review! We are glad to know your experience with VL OMNI and our integrations have been great.
Replied February 2022
Jason
Computer & Network Security, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
From a partner to a partner
Simple, easy to use EdI. Friendly staff.
CONSN/A nothing really to say about the “least”.
Vendor Response
Thank you, we are happy to hear that you have had a positive experience working with VL OMNI and our platform!
Replied February 2022
Charles
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
GOOD
EVERYTHING IS GOOD SO FAR. WE LIKE THE WAY IT'S GOING. SO, WE DON'T HAVE ANY COMPLAINS AS OF YET. THE WAY IT'S TRANSFERRING DATA TO BLUELINK IS PERFECT.
Vendor Response
Thank you for your kind words and honest feedback!
Replied January 2018