Feature Bundle

Offload agents with a self-service approach in Feature Bundle for Jira Service Management solution. Feature Bundle app provides more value to all Jira Service Management projects. With three separate features, you can enhance the customer portal and give your customers more information on what is going on with their requests. Features included: - Edit requests to make changes in the requests by customers. - Announcement banners to limit the visibility of announcements. Set restrictions based on project roles, email domain, customer language, and organization. - Field values on request to give customers helpful information about their tickets. - Request Steps to preview stage of the request.