Rollbar Software


 

Rollbar is a cloud-based bug tracking and monitoring solution that caters to organizations of all sizes. Rollbar supports multiple programming languages and frameworks like JavaScript, Python, .NET, Drupal, Wordpress and Pyramid. The solution can also be deployed on premises at the user end.

Rollbar provides automatic error grouping based on an error's root cause and also gives users an option to customize these grouping rules. Notification filters help users to set and prioritize notifications by error type. The solution also offers workflow control capabilities that allow users to tag issues as active, resolved or muted.

Rollbar enables users to track their deployments, provide information in the form of graphs, manage timeline and maintain deployment history. The solution adheres to industry standards and provides 2048 bit end-to-end SSL encryption, two-factor authentication, login controls and audit logs. Rollbar comes with Rollbar Query Language that allows users to communicate with the database.

Rollbar is available on a monthly and annual subscription basis that includes support via email.

 

Rollbar - Dashboard
 
  • Rollbar - Dashboard
    Dashboard
  • Rollbar - Occurrence history
    Occurrence history
  • Rollbar - Query language
    Query language
  • Rollbar - Team assignment
    Team assignment
  • Rollbar - Track deployment time
    Track deployment time
  • Rollbar - View disabled channels
    View disabled channels
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

73 Reviews of Rollbar

 

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Software Advice Reviews (2)
More Reviews (71)

Showing 1-2 of 2

Prabhdeep from Capgemini
Specialty: Software / IT
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Review of Rollbar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to setup, simple to understand emails, good error reporting. Free service too.
I really like to be able to go into the history of errors, checking them and discovering if they were already happened in the past. It replaced completely email-based error notifications

Cons

Sometimes I feel something is going wrong with errors count but in general my experience is more than positive

Review Source
 
 

Parteek Singh from Hutchin Hill Capital
Specialty: Financial services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

It fixes my all bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Give it a shot

Pros

It can manage each error like an incident in Pagerduty or a ticket in Zendesk.
Intelligent clustering and grouping of error occurrences by 10^n. Lots of flexibility in alerting rules.
Rollbar is enterprise-ready and has on-premise deployments.

Cons

The pricing Rollbar has offered via its plans. It is on the higher side when compared with other Crash Reporting tools
To many script updates (in a short time), the update should be easier (ex. having a central repository in Rollbar for each major version)

Review Source
 
 
 
Showing 1-20 of 71

Argentina from Trendy Stream
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Everything is under Rollbar’s control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Pros

First of all I can setup customized email notifications for most important errors which I think will have serious impact and should be resolved in the first instance. And now only those notifications would be sent to me reducing the overall stress about dealing with every single error even if that is not important at that particular moment. We strongly rely on Rollbar there are helpful alerts, advices and the option to integrate with the browser to report frontend JS errors is very useful. I have used Sentry and other error tracking but nothing can match the simplicity of Rollbar!

Cons

There are lots of features that were presented in Rollbar and when I first got a glimpse of the dashboard I found that some of the features have no significance to me. Thus, Rollbar should create something like hierarchy of features that could be configured for each user of program.

Review Source: GetApp
 

Steven from Losasso
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I thought the customer support was great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I really think the ease of use of this software is a huge pro. I could not get over how easy it is to use.

Cons

I honestly cannot say there are really any cons for this software except for maybe the price slightly.

Review Source: Capterra
 


April 2018

April 2018

We rely on Rollbar for great client-side error logging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

Pros

Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

Cons

Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

Review Source: Capterra
 

Ben from Talkabout Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Requires a little but gives a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

In comparison with all similar opponents the pricing system is quite rightly. I used to work with some other bug tracking programs and the pricing politics seemed unfair, I mean that you paid more than you got. In case of this tool you do not feel greed or disappointment.

Cons

If we are talking about minuses of the product I would say that the company still not so big to work with large corporations with more than three hundred employees. I cannot say that I am sure of it but I think so, but for medium or small size companies it is perfect.

Review Source: GetApp
 

Danoosh from University of Alberta

April 2018

April 2018

great problem reporting tools, save a tone of time for development tasks

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Pros

The main user interface is fairly detailed in providing information that I need most. the ability to sort and filter errors and notifications saves a lot of time and effort.

Cons

So far I have not seen anything bad/problematic from this software. It has been very helpful for our team

Review Source: Capterra
 

Abram from 777 Bets
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

An irreplaceable tool for finding errors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Pros

This excellent software allows me to manually combine errors and manage them in a few clicks. I really like the interface, it's very easy for me and gives me all the necessary information. This software is the ideal solution for use in the company. Using the toolbar of this program, I can view information about the error history, such as the arguments related to the error, when exactly the problem hit the application, which browsers were used. Thus, it allows us to quickly find problems that we could not find earlier.

Cons

I have nothing to criticize this program as it works perfectly. Is there one point, at my discretion, the interface is a little outdated, but I hope you correct this not a big mistake. I'm sure that there are always opportunities that developers can add in the future to make the program even better.

Review Source: GetApp
 


March 2018

March 2018

Awesome crashlytics for SaaS! One of those MUST HAVE apps.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

We have been using Rollbar for last 3 years and we are not planning on quiting! WE LOVE IT! Easy to integrate into our products. Maintaining crash-free app became a lot easier. Support on HIGHEST level. INTEGRATION with JIRA is also a great add-on.

Cons

Integration with JIRA could be more advanced. In our company we use kanban boards and it would be a great feature if we could prepare tickets from Rollbar to automatically have every necessary field filled in.

Review Source: GetApp
 

Sergey from Weblium
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We have implemented it in our startup weblium.com. This allowed us to see all errors centrally in on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

1. Reporting all exceptions and errors
We just add simple Rollbar code and it catches all unhandled exceptions. Very useful and simple feature, that we use.

2. Custom error reporting.
We add some asserts on the most complex part of the code, to catch potential logic errors at the very beginning.

3. Real-time log.
When you have to test the production. Instant error logging helps save time.

4. Assign Owner
Each error can be assigned to the developer and can be marked as resolved when done. Very useful.

5. RQL Console
The new tool, it allows us to create detail data queries.
Very powerful tool for the analysis of problem areas in our code.

Cons

Price plans based on the number of requests. But if your project didn't have a lot of errors all looks good.

Review Source: Capterra
 

Kyle from Ad Reform

August 2017

August 2017

Rollbar is easy to set up and provides peace-of-mind that you'll know if users hit errors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Visibility into application errors and peace-of-mind that the team will get notified of any issues

Pros

The setup is easy, and the product is very feature-rich. It is powerful and integrates with popular tools (e.g. Github, Slack) to tie into your team's processes. I like being able to push errors from different platforms and languages into one system for alerting and reporting.

Cons

The UI generally stays out of your way, but this can make configuring certain things a bit tough (e.g. custom error groupings uses a JSON configuration).

Review Source: Capterra
 

Gercek from Raklet
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Monitoring Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

We have been using Rollbar for over a year now and it has been really helpful for our engineering team.

One of the best features is the solutions tab which provides community answers to common problems.

Highly recommended.

Cons

Free plan is just not enough for bootstrapping startups. I wished there was some sort of pay as you go model.

Review Source: Capterra
 

Chris from The Center for Balanced Living

May 2017

May 2017

With a little elbow grease, Rollbar is a great log aggregator!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value for Money
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Log aggregation across multiple .NET applications.

Pros

* All of the information that is logged and available to be logged
* Realtime log monitoring
* Super-fast logging
* The ability to log via JavaScript!!
* Responsive customer support

Cons

The thing I disliked the most was the time it took to implement. After installing the Nuget package, you have to manually wire it up to Rollbar. It took a few days to implement it across 3 different hosted applications (ASP.NET MVC, Web API 2, and Azure Offline Data Sync) using SOLID and DRY principles. Once it was setup, though, it works great!

Review Source: Capterra
 

Alex from iPlan
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Error monitoring done right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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We're Rollbar customers for a about two years, moved to Rollbar after trying few other log aggregation services but none of them had features we needed or didn't deliver on their promise.

We're using Ruby on Rails, integration was a breeze, started receiving error messages in less than 5 minutes. The interface is easy to use, live feed works great showing errors as they come up, resolving issues and tracking deploys flows works perfectly. Also I can't recall when Rollbar had downtime or a bug, yet we see new gem releases regularly. I wish other services we use had such a robust infrastructure as Rollbar do.

Also I'd like to mention their exceptional support, with very quick responses from highly qualified agents that solve your problems spot on.

With Rollbar tools we manage to resolve majority of the issues as they happen, before customers contact our support teams.

Pros

Uptime, easy to use api, live feed, rql, people tracking, exceptional support

Cons

Unified dashboard between projects would be great, but can be implemented with their api

Review Source: Capterra
 

Alexander from Yii framework
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Motivating time saver

Ease-of-use

Functionality

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Value for Money

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Motivating time saver
April 01, 2017 12:38

I'm a Rollbar user since the very beginning of the project. Before Rollbar I've switched a few ways of dealing with logs.

First, I was just reading logs when needed with tail and getting a weekly batch of errors by email. That was OK for local development and tiny projects but for bigger deployments that were useless because the amount of data.

Then I've found some offline log aggregation tools and these were OK but still required exporting logs, running these tools and checking results. Rollbar automates all that. You're getting a realtime picture of your errors. You can sort messages by the number of occurrences thus getting a good list to work on.

Another fun part is how it charges you. The more errors you have the more you pay. Rollbar motivates you to fix things to pay less.

At first, I've tried it in personal projects then in a huge commercial project that is already running for more than 7 years. Rollbar saved me hundreds of hours and I'm glad I've stumbled upon it back then.

Pros

Saves time. Usability. Features.

Cons

One in half a year there's a lag between sending an error and seeing it analyzed. Not a big issue though.

Review Source: Capterra
 

Viktor from Proxify AB
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Haven't used nano php_error.log since I started to use this program

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Starting to use a consolidating error log was a game changer for our developer (and the users of our site). In our company, we try to spend every Thursday to eliminate all the bugs from the site and categorise them as Error or Warning and give them better titels.

Pros

Reading a long log-file make any sense

Cons

As an owner of a start-up, I wish the price was a little bit better if the free version isn't enough.

Review Source: Capterra
 

Maksymilian from Ageno.pl
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great bugtracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I rate Rollbar 5/5. It is a great piece of online software. Really recommended to all application developers.

Pros

Reliable, quick, work as it should

Cons

none

Advice to Others

none

Review Source: Capterra
 

Davide from megiston
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

One of the best error tracking app ever tried

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Support

We are using Rollbar since 2016, and it's the greatest tool for track errors into our ruby on rails applications. It's super easy to setup and use. Great dashboard and super clean user interface. When an error happen, you have the situation under control. I saved a lot of money thanks to rollbar, super recommended!!

Pros

easy to use, setup and super clean

Cons

maybe price?

Advice to Others

i reccommend it 100% easy

Review Source: Capterra
 

Pawel from obido

January 2017

January 2017

The best tracking software on earth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value for Money
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We relay on Rollbar for almost two years in obido. It's a great tool, if you want to be sure, that your application is healthy.

We used in previous projects some other tools, but there is no better error tracking platform.

Review Source: Capterra
 

Matic from Nightwatch
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

A must-have for high-availability systems and SaaS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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At Nightwatch.io, we are genuinely impressed by the error tracking power that Rollbar provides us. With its numerous integrations, we pipelined the error messages directly to our chatroom so we can eradicate bugs right away. It's one of those systems that are so useful you don't even think about not using them when starting a new programming adventure.

Pros

No downtimes, efficient, excellent reports

Cons

Web interface could perhaps use a refreshment

Review Source: Capterra
 

Brian from Music House

January 2017

January 2017

Good way to log website errors

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Quality

I've been using Rollbar on a site under development, and it's been great for alerting me to errors as they come up. It's pretty easy to click around and see data about the error, but interpreting that data requires some technical expertise. I'm using the free Heroku add-on.

Review Source: Capterra
 

Ahimanikya from DocEngage
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Simple and Power Realtime issue tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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At DocEngage we have been using Rollbar for more than a year now.

We track real-time exception and respond to the issues quickly, sometimes we reach out to our customers before they find time to report the issue. This yields very impactful customer gratification. It also helps us to pinpoint the issue with real use case and evidence.

When we have issues with manful traces we observed there is less tension between developers and quality/support team.

We tried many competing real-time issue tracker and settled with Rollbar for its simplicity and integration capabilities.

We use Rollbar for tracking Java and Javascript exception and our effort to create integration hook was almost zero.

As far as collaboration is concerned, we love the way it's integrated with JIRA and HipChat.

Pros

Simplicity, Ability to integrate with tools and our application to track real-time issue.

Cons

None

Advice to Others

Their free plan helped me to get started and we loved the product comparing many other products that we evaluated in the same functionality.

Review Source: Capterra