Saladil is an opinionated helpdesk/support ticket system that comes as a hosted SAAS solution, which instantly integrates with WordPress sites via an ultra-lightweight plugin. This means that if you have an e-commerce or a membership site powered by WordPress, you can seamlessly integrate Saladil in less than five minutes, of course with no coding knowledge. You will instantly create a new conversational channel with your customers, to support their requests (answering their support tickets), and to collect useful feedback for your product design team or shop managers (tagging and organizing tickets). The idea behind Saladil is to make it easier for both customers and agents to use a ticketing system, making everything closer to a model everyone is familiar with: ema...