# Squadcast Software Reviews, Demo & Pricing - 2026 > Review of Squadcast Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/issue-tracking/squadcast-profile --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Squadcast Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Squadcast 2026: Benefits, Features & Pricing Wondering if Squadcast is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Squadcast 4.6 [(9)](https://www.softwareadvice.com/issue-tracking/squadcast-profile/#reviews) Pricing Starting at $12.00 per month ### About Squadcast Squadcast is the Only integrated platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently. Our goal is to be the most user-friendly incident management platform helping engineers do on-call scheduling and incident response the SRE way. Over the last few years, we have been diligently building and learning how to make alerting & on-call management more intuitive at a reactive level and automate SRE workflows at a proactive level. Our approach to long-term reliability, by rapidly evolving the way incident management is carried out, has resonated well with DevOps/SRE/IT teams globally. Through our platform, we continue to demonstrate to companies how easy it is to adopt SRE practices which in turn helps them improve their incident resolution metrics and, ultimately, the reliability of their systems. Our mission is to democratize SRE and become the central Reliability Workflow Platform for organizations of all sizes - be it a hyper-growth startup or a large-scale enterprise. Benefits: 4x faster Time to Recovery : Reduce noise using deduplication. Make incidents... context-rich with event tagging. Decrease response times with clear diagnosis of impacted services and automated actions. Fewer SLO Breaches : Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. Improved Pace of Engineering Delivery : Ship without worries of breaking the system. Track Error Budgets and accelerate your speed of innovation without compromising on availability. Wondering if Squadcast is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## Squadcast User Interface ## Popular Squadcast Alternatives Main Product Squadcast 4.6 [(9)](https://www.softwareadvice.com/issue-tracking/squadcast-profile/#reviews) Ratings Breakdown - 4.56Ease of use - 4.22Value for money - 4.38Customer support - 4.22Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1734)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.49Ease of use - 4.54Value for money - 4.46Customer support - 4.59Functionality Pricing Starting at $795.00 per year Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(486)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/) 4.8 [(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.79Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $1657.50 per year Get Price Alternative Product [AWS Management Console](https://www.softwareadvice.com/it-management/aws-management-console-profile/) 4.6 [(100)](https://www.softwareadvice.com/it-management/aws-management-console-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.26Value for money - 4.28Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price ## Squadcast Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Pro $12.00 per user, per month No plan information available Premium $19.00 per user, per month No plan information available Enterprise $26.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Squadcast Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of Squadcast Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Audit Trail Chat/Messaging Collaboration Tools Commenting/Notes Communications Management Configurable Workflow Contact Management Corrective and Preventive Actions (CAPA) Customizable Forms Customizable Templates Dashboard Data Import/Export Data Visualization Disaster Recovery Email Alerts Event Logs Event Triggered Actions Incident Reporting Investigation Management Issue Management Issue Scheduling Issue Tracking IT Incident Management IT Reporting Knowledge Management KPI Monitoring Mass Notifications Mobile Access Mobile Alerts Monitoring On Call Scheduling Performance Metrics Prioritization Push Notifications Real-Time Notifications Real-Time Reporting Recurring Issues Reporting/Analytics Reporting & Statistics Risk Alerts Role-Based Permissions Rules-Based Workflow Scenario Planning Scheduling Search/Filter Service Level Agreement (SLA) Management Single Sign On SMS Messaging Status Tracking Tagging Task Management Templates Third-Party Integrations Timeline Management Two-Way Communication ## Squadcast Integrations CircleCI Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review Datadog Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Sentry Integration rated undefined from -1 review Freshping Integration rated undefined from -1 review See all 46 integrations ## Squadcast User Reviews Overall Rating 4.6 Ratings Breakdown 5 89% 4 0% 3 0% 2 0% 1 11% Secondary Ratings Ease of Use 4.6 Value for money 4.2 Customer support 4.4 Functionality 4.2 Have you used Squadcast and would like to share your experience with others? Bruno C. Verified reviewer Information Technology and Services Self-Employed Used daily for free trial Review source Reviewed October 2021 It is the system that does best what it sets out to do 5 For two years I worked as an IT services manager for a public agency. During this period, I tested multiple tools in order to select a tool for acquisition, but I ended up deciding to build an in-house tool to specifically meet our demands. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: As stated in the title, the functionalities provided in the platform work very well: the interface is aesthetically pleasing, easy to use and understand, the presentation of the flow in which tickets and issues are escalated is very clear and the data analysis can be done in the platform is exceptional, including calculating metrics and performance indicators of the IT services in question. Cons: The problem is not what the platform does (because what it does, it does well), but what it doesn't do. As it is not a complete solution, it requires IT teams to operate multiple systems. The idea of separating IT services from the elements that make up the service is good, but it requires using integration with another platform just to take care of the elements that make up the services. This can increase the final cost of the IT service management solution. Reasons for switching to Squadcast OTRS is an excellent tool to deal with tickets from external customers, but to deal with the management of IT services provided it doesn't work well, hence the role of solutions like Squadcast. Read More MN Morgan N. Verified reviewer Health, Wellness and Fitness 2-10 employees Used weekly for less than 6 months Review source Reviewed September 2024 A Must Have for Podcasters! 5 Overall we are very pleased with this platform that we utilize to record podcast episodes. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Creating and scheduling the events are incredibly easy. I enjoy the dashboard as it makes staying organized and updated on all meetings very simple. The recording quality is also fantastic in addition to the ease to download the files into our other software. Cons: We haven't ran into any issues or dislikes at this time. Reasons for switching to Squadcast We needed a platform that downloaded the files locally to enhance our overall recording quality. Read More SG Sylvia G. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for free trial Review source Reviewed February 2023 Poor service 1 Very poor Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I didn’t like anything about their services. You never speak to a person Cons: never use the software. Their service is poor management the whole company. no communication No good phone numbers. There’s never anyone to speak to. They say 7 days free trial. Collect your information credit card information you cancel, but they still charge You be careful. They did this to me two months in a row. Never got my money back! Reasons for choosing Squadcast To try it out Reasons for switching to Squadcast Squad cats poor service, lack of communication. Unprofessional. Read More UT Utkarsh T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed September 2019 Squadcast: Been there. 5 Best Centralised incident management tool. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \- Custom definable escalation policy - You can integrate with N number of services with Squadcast - Complete transparency of the incident response process - Simple UI/UX and brilliant features to eliminate unwanted alerts Cons: I can't find any, really happy as of now Reasons for choosing Squadcast Good features and functionality and ease of use. Read More DM Dhavan M. Verified reviewer Information Technology and Services 51-200 employees Used weekly for less than 2 years Review source Reviewed July 2023 Most reliable platform for incident management and on call support 5 I had a great experience with Squadcast. It is a very easy-to-use and efficient tool for incident reporting. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Squadcast is one of the most efficient tools for incident reporting and management. It is very accurate and provides real-time notification of incidents. It also allows the management of on-call support and setting up escalation policies to ensure a timely response. I also like its ability to identify recurring issues. It is also very simple to integrate Squadcast with another monitoring app like a new relic. Cons: I can't think of anything which needs improvement in Squadcast Read More PS Priyanka S. Information Technology and Services 10000+ employees Used daily for less than 12 months Reviewed February 2019 Huge relief, dramatically simplifies on-call. 5 It’s a great product for incident management. The team, and founders are directly accessible. We’re considering some more flexible schedules now that we are on Squadcast. Our team is located across two timezones, so would love more flexibility in the on-call calendar scheduling. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We had a large team of 150 engineers, and we didn’t have the budget to have everyone on-call with one of the existing tools. We bought a few smartphones and directed all our critical alerts to them. We used to rotate the ownership of these smartphones weekly. We first heard of Squadcast through a friend at a different tech firm, and found out that they had adopted Squadcast with access to every engineer through a combination of unlimited free stakeholders with read-only-access, and customized bulk pricing for the rest. Squadcast has really helped us with easy handovers, and a great mobile interface. Cons: Really happy for now as we are yet to experience any issues with Squadcast. Read More RK Richa K. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Review source Reviewed February 2019 Great value, superb responsiveness to feature requests 5 We badly needed recurring maintenance and alert suppression. With other tools we were facing severe alert fatigue (upto 50% of incidents needed no action). It’s become easier to configure this in Squadcast. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Our entire team has access to Squadcast - we really liked the unlimited free stakeholders capability. We needed recurring maintenance schedules, and better alert suppression capability based on context, both of which we couldn’t find in other tools. They were quite responsive to our feature requests, and added functionality to solve our needs within a couple of weeks. Cons: None yet. It’s simple and straightforward to use. Read More RM Roger M. Information Technology and Services 11-50 employees Used daily for less than 2 years Reviewed February 2019 Reliable Incident Alerting 5 We use Squadcast to get alerted on our systems that need to have high availability to maintain our customer SLAs. The alerts are pre-configured to reach the right people and escalate automatically with all the relevant info, we also get reports on our incident response effectiveness. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use and set up. Multiple notification options - I usually prefer in-app notifications to text/phone calls while others on my team get calls and use IVR to ack alerts. Alert Forwarding is also useful when we are not available for doing regular on-call. Cons: more customizations would be cool but not a deal breaker as it works as expected Read More PA Parag A. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Review source Reviewed February 2019 Best PagerDuty alternative ever 5 We managed to reduce our operational cost when switching from Pagerduty and our team efficiency has increased. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Incredible alternative to PagerDuty - better features, at a lower pricepoint. We couldn't afford PD for our entire team, but it was a good move to use Squadcast across the board. Unlimited free stakeholders is a godsend. Cons: We have all the integrations we need but more integrations might be helpful for us in future. Hope they add them soon. 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