Ease of use, customization and customer support are the best. This product was designed for Apple products and that is where is shines.

What I love most about Jamf is the ease of use. The first couple of iterations while workable, did not do what we needed in the education field. What was the saving grace, was the customer support. They came up with work arounds for us until IOS 10 hit. This makes adding software to our district IPads a snap as well as policies for the student use. As for support, I ALWAYS get someone who contacts me within a couple of hours of submitting a ticket.

My main problem is that there is no find my device or location tracking as with other MDM's. We have thousands of student IPads and a lot of disappearing on a daily basis. This would be a great feature to have.

We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.

Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.

Extremely positive overall experience. Highly recommended.

Jamf Pro is a highly commendable mobile device management solution that offers seamless MDM integration. Its unobtrusive process makes it an excellent option for businesses seeking to maintain smooth workflows. The platform also facilitates easy enforcement of IT policies, making it a suitable choice for companies striving to ensure compliance with their policies. Furthermore, Jamf Pro is particularly adept at handling mixed deployments of company-owned MacBooks and BYOD iPhones. All things considered, Jamf Pro is a first-rate MDM platform that delivers exceptional value and performance.

My only major gripe is that the client software is a bit clunky, especially where non-technical users have to choose what to download from an app library.