About Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.

The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.

Jamf Pro enables teams...


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Supported Operating System(s):

397 Reviews of Jamf Pro

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(281)

281

4 stars

(107)

107

3 stars

(9)

9

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 397 results

September 2019

User Profile Picture

Daniel from TSOLife

Verified Reviewer

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

September 2019

the best MDM for Apple devices

using to manage multiple iPads at multiple locations and keep software up to date

Pros

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Reasons for Choosing Jamf Pro

price, better integration with Apple devices

October 2019

Andrew from Elkhart Community Schools

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Best Management Software on the Market!

Pros

This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.

Cons

There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.

Reasons for Switching to Jamf Pro

Filewave's interface made it difficult to manage the computers without having to do a model update every time something needed to be modified or changed. JAMF made it easy for us to manage devices in our purview without having to go through model updates.

February 2020

Mike from Epson America, Inc.

Company Size: 501-1,000 employees

Industry: Consumer Electronics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Functionality

1.0

February 2020

Terrible User Experience - Would Not Recommend to Admins and Companies

I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros

Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons

The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

August 2020

Michael from Gorham Schools

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

JAMF puts the flow in device management workflows.

Jamf is an indispensable tool for device management. It puts the flow in the workflow and makes large scale deployments manageable by a small staff with various skill sets.

Pros

Jamf provides me the ability to amplify my efforts of making task ready machines, where ever, and whenever needed.

Cons

I'd like a GUI option to replicate the actual device screen so I can have teachers manage devices in real-time to maximize contact time.

Reasons for Choosing Jamf Pro

Saw JAMF and was sold on its value. It was a love at first sight experience.

August 2020

Dwight from Greencastle-Antrim School District

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Solid Performing MDM

We've been pleased to be a JAMF Pro customer over the past several years. Their software is robust, reliable, and has made the management of our iOS, Mac OS, and tvOS devices a breeze!

Pros

It just works! JAMF gives use the peace of mind knowing our devices are receiving the appropriate profiles and configurations when needed.

Cons

Slight learning curve for users new to the MDM arena.

Reasons for Choosing Jamf Pro

Reliability, and peer recommendation within the K-12 market.