AI Field Management

RATING:

4.9

(61)

About AI Field Management

AI-FM allows organizations to manage the entire business from end-to-end with just one platform, with tools for managing Workers, Customers, Jobs, and Assets (/w QR Code Scanning) by Geography & Time. REDUCED CONTRACTOR PRICING! Plus Integrations for QuickBooks (Online/Desktop/Enterprise), Zapier, Google/Apple/Outlook Calendar, Siri, Google Assistant, and WhatsApp too. With AI-FM, businesses can efficiently manage operations and automate workflows. Customers can make real-time requests for any product or service and AI-FM will direct it to the best suited field worker instantly. This process is facilitated via AI-FM's trademarked algorithm, which ensures accuracy, speed and customizability. Field workers can also execute commands hands free via Siri, with verbal comm...

AI Field Management Pricing

Starts at only $7.99/license/mo for Basic or Unlimited Basic access for only $99/mo. We have Five Packages to serve you better: https://aifieldmanagement.com/plans-pricing/#

Starting price:ย 

$37.99ย per month

Free trial:ย 

Available

Free version:ย 

Available

"Uberize" Your Process (Administrator + Field Workers + Customer Access on 1 Platform ๐Ÿ‘ )
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AI Field Management Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for AI Field Management

1 - 5 of 61 Reviews

User Profile

JianWei

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

It has really helped us track our projects better!

PROS

Ease of use, outside collaboration, especially the predictive management features regarding how they tie workers with Jobs.

CONS

It would be great if the system has more languages support, such as Chinese, Japanese, and other Asia languages. My company has business in the Asian-Pacific region.

Jie

Civil Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great tools for managing field service team

A great experience to use the software since Dec 2020. It is very helpful to get fast response when we start to implement the software in the company although there is time difference. So far we almost not experience any breakdown of the app which is quite stable.

PROS

We are small local SME in Singapore. With this software's good feature of scheduling, calendar etc., we can manage about 200+ systems across the country with limited manpower in the field. The field engineer also like very much about the mobile app access to view the work schedule and do a better preparation before attend to the sites.

CONS

The inventory management feature is not really used by the company due to various reason which it is a shame.

Reason for choosing AI Field Management

Easy to implement and use for the user, cost effective comparing to other CRM software. The feature is very suitable to the company situation.

Benjie

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Field work review

PROS

Ease in scheduling and monitoring of employees work.

CONS

Not be able to have multiple cases/projects in one client file

Lucas

Facilities Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

My first experience where they care about the customers unique needs

The team are great, they answer email queries and phone calls very promptly. They have a solution for all our needs even if that means a rewrite, change or development to their software and we just continue paying our set monthly fee. In a word, faultless.

PROS

Very easy to use, its operates quickly - no waiting, the high level of support from the AI Team is unheard of in this market segment. The subscription structure and the system its self make deployment and scaling up or down very efficient.

CONS

That I didn't find it earlier and had to use an inferior product for 3 years.

Reason for choosing AI Field Management

Quick response to our enquiry and we finally got to speak to a person which was so nice.

Reasons for switching to AI Field Management

Inferior product, pages can take literally 30 minutes to load. Never once managed to get a human on the phone when issues arose, the only support is via a chat box. No good for a business any bigger than an owner operator.

Belinda

Non-Profit Organization Management, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Customer Service at its best

The after sales support has been amazing. I am in Australia and have been communicating with the tech team in Canada on a regular bases and I have been guided though the whole set up process . There has been a few features that Al Field have added to there program to meet with our requests which is fabulous and the turn around time on these features getting added is a matter of hours in most cases.

PROS

This program is very easy for my employee's to use with older demographic users they too have found it easy to use. The visional layout of the dispatch board has been helpful

CONS

I love the colour coding feature where i can colour code the urgency of each job. This program is very user friendly.

Reason for choosing AI Field Management

We required something in a hurry and this seemed to meet the needs and wants of the business.

Reasons for switching to AI Field Management

We had out grown this program and the run speed was not meeting our demands.