About Revelation Pets

Revelation Pets is a cloud-based kennel solution that helps pet boarding and daycare centers manage online bookings, customer details, communication, payments and more. The client management module enables employees to capture vaccination records, upload photos of pets, monitor customer credit accounts and send automated appointment reminders via email and SMS.

Features of Revelation Pets include communication management, reporting, email notifications, and more. The platform allows employees to modify service rates, manage waitlists, apply discounts, handle daycare reservations and send promotional emails using customizable templates. Additionally, customers can use the application to view daycare availability, create pet profiles, request for appointments, ...


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Supported Operating System(s):

Web browser (OS agnostic)

163 Reviews of Revelation Pets

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(141)

141

4 stars

(20)

20

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 163 results

January 2019

James from Genesis Technical Systems

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Great features, support and development

Automation of bookings saves us a lot of time. Payment processing saves time and helps us report. Professional experience for our customers. Record keeping and security checks. etc. Ensures that pets are all up to date on vaccinations.

Pros

ease of use. Good elegant design both technically and human interface. Good integration. Good software development path with new features being added.

Cons

I'd like the Credit card/Stripe integration to be a bit neater. I find it a little confusing. sometimes it is not obvious if your payment has gone through. Same for refunds. Stripe and Revelation pets can become out of sync if you do a refund on the stripe console for example you have to replicate it in rev pets. When taking payment it is not always obvious that payment has been sucesful so I have to go into the stripe console to check. The payment options in the drop down list could do with refining e.g. credit card, debit card and stripe. I have been caught our and clicked on credit card when I should have selected stripe.

July 2019

Helen from NKALKA Bunny hotel

Company Size: 1 employee

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Revelation Pets Boarding Software

I am so glad I switched from my old provider to this one. I thought my previous provider was good but this has far out weighed the expectations I had at the start - it has a neat, clean and tidy appearance. It is specifically for boarding animals which is brilliant. The team take on board suggestions and try their best to help and sort out any problems.

Pros

The ease at which it can be accessed from ipad, laptop and phone from anywhere with wifi. The ease of creating an invoice and sending it to a customer. The variety of reports that can be created. Individual Pet profile for boarding animals. If there is a problem then the Rev pet staff get back in contact quickly. The use of vaccination information is an excellent feature and related reports and how this can be integrated into communications with guests. The use of electronic payments for things like deposits and appointments. the appearance is clean and slimline and looks very professional. I like that the rev pets team are willing to listen and take onboard improvement suggestions and are continually striving to improve their product

Cons

it is still being improved and just a few little things need to be quickly ironed out such as the available appointment times being specific not just general. a few things can only be updated by the admin once a pet profile has been set up eg adding a vet details

Reasons for Choosing Revelation Pets

the free trial helped as I could put into practice and see how it ran - value for money and the initial contact was made a human and the discussions led to its uptake

August 2014

Christine from Pension ColoNiche

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2014

Nice but too expensive

I own more than 120 unit, price/month is too expensive considering the few clients using it , too bad because the system is very easy to use. At my sign in, i had set 40 units, now i only can use 1... or have to upgrade. I looked several years for an online booking system including an availabilty calendar, suitable on a boarding kennel, i really dislike monthly fees. So i finally bought a lifetime licence of a kennel software homebased, and a lifetime licence of very very cool and customisable hotel sofware based on my website, the total cost is less than a year of revelation pets fees (120 units)...

Response from Revelation Pets

Replied August 2014

Bonjour Christine Thanks for posting the review. I'm sorry that our pricing process didn't match your budget. We believe the pricing is competitive to the majority of our competitors. I checked out the software that you are using and I can see some key differences: 1) The software is installed on your server putting the ownership on your host to backup the database and booking system files - Revelationpets is hosting on Amazon hosting benefiting from their scalability, reliability and backup functionality. 2) You don't benefit from upgrades and security updates as their software is developed - Revelationpets is upgrading all of the time. We are currently implementing our translation module and improving the online booking. Our customers get the latest software as we release it and get to suggest and vote for future changes Thank you for trying Revelationpets and for providing the feedback and if you would like to contact us with any questions, please get in touch.

January 2020

Anai from Dogtown

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Tested Everything in the Market

From migrating into it, to our daily use, we love Revelation Pets and it has been a great experience. We tested 3 other dog hotel software and all failed to tick all the boxes except RP. Try it out, you will not be disappointed.

Pros

This software is robust but with an easy user experience. I found this the hardest feature to find and it was the most important to us. We had previously worked with software that was incredibly robust and useful but training was a nightmare. No one could learn it on a one off. Revelation Pets is intuitive. A new employee can sit with it for 20 minutes and quickly understand the basic functionality. It integrates with Square amongst other payment gateways. It's online booking for clients is also easy and has a nice UI. It has all the features we need without clutter or confusion. Best of all is the customer support. It is the best of any software I have ever used. They are prompt and attentive.

Cons

The cons I can think of are things I cannot do with it yet that are really just specific to my use. Like, I could use the ability to also sell grooming packages or handle recurring monthly services but that doesn't speak to the software as a whole, that's just us.

Reasons for Choosing Revelation Pets

Robust but still easy to use.

May 2017

Lisa from Wags Pet Hotel & Daycare

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

We love the software from Revelation Pets.

Pros

We have a small but rapidly expanding boarding and daycare facility in New Zealand and to have a supported software package that is constantly updated and kept in the cloud is an true asset to our business. Anyone can use the product with ease and you can suggest enhancements which the team at Revelation Pets will develop for release to all without further costs back to their clients. Our customers use the product to make their own bookings which is really beneficial to both our customers and ourselves and the reporting features help us to keep track of our progress from year to year or week to week. Recently I asked fir an enhancement to check off multiple payments in one action and this was acknowledged quickly, developed and presented back to me with a very short time frame. Pretty exciting really when you are the client and you ask for something that then gets delivered free to you all within a couple of weeks! A further bonus is if you have a question you always get a reply from the team in a really timely manner. We fully recommend Revelation Pets to anyone, anywhere in the world that would like to grow or enhance their business and make it simple for their own customers and your staff. Simple to use, packed with features, regular upgrades that are free, one set price, and a product that teams up with other products such as mail chimp to make your services even better. Great stuff Revelation Pets!