About Hexnode MDM


Hexnode MDM is a hybrid mobile device management (MDM) solution that provides businesses, tools and functionalities to monitor and manage mobile devices across various industry verticals. The solution can either be deployed on-premise or hosted in the cloud.

Hexnode offers various MDM features that include provisioning and management tools, remote set-up and configurations, app control and distribution, compliance checks and enforcement, endpoint management and remote lock and wipe. The solutions web filtering feature helps users to block malicious sites and restrict devices to specific sites.

Additionally, Hexnode features region-based control or geofencing, expense management, APIs, app management and a custom reporting engine. It supports integration with various device-level security systems such as Samsung SAFE, LG GATE and Kyocera.

Services are offered on a monthly subscription basis that includes support via phone, email, online FAQs and a knowledge base.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

41 Reviews of Hexnode MDM

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(31)

4 stars

(9)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 41 reviews

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February 2018

Mark from Bathstore

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Fantastic product, Awesome service

The support makes this a stand out offering. I often approach suppliers with money to spend and a use case to deliver, most but not all demonstrate passion and reliability whilst in review stages and then in on-boarding and delivery. A few continue this throughout there working relationship with you. Hexnode have shown a unique passion to be the best at what they do, regardless of my needs they strive to deliver more to make there solution better. This in turn make give me more tools in the kit. Hats off to the team and keep up the good work!

Pros

The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you.
The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response.
I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions.
The plans are well laid out from a pricing point of view regarding the functions associated.
The team also have taken on board feedback and requirements and even added functionality where appropriate.
I you know nothing about MDM but know you need one I dont think you could find a better team to help you.
If you need an MDM solution to grow with your business needs then this is likely to be a great fit.

Cons

Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example.
My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.

October 2017

walaa from NatHEalth

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

awesome

we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one

Pros

non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

Cons

as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

October 2017

Christopher from Trend Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Works great,

Locked down the tablets we needed without a massive cost.

Pros

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

October 2018

james from GDSDigital

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

The best MDM around

Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

Pros

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use!
Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Cons

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

October 2017

Larry from Hartley ISD

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

They have always been there with support

control of ipads for 5 grades under one roof. We are a small school and this works for us

Pros

easy to push apps to elementary teachers. the selections are unlimited. I get all devices in one website

Cons

Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes

September 2018

Tayyab from Noble Oil Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

One of the BEST MDMS!

Device management and full control, device monitoring

Pros

Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Cons

Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

October 2017

Darryl from Tolowa Dee-ni' Nation

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Super support. Excellent mobility management.

Pros

Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.

Cons

When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list

January 2019

Daniel Mario from SYNCrew

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

Lots Of Good Features But Can Be Complicated To Set Up

The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done

Pros

Rich feature set, works well, excellent support.

Cons

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

May 2018

Matthew from Donaldson

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Great software

Allows us to have a tablet that is secure and single purpose.

Pros

It's easy to manage and the customer support is great! We have it set up on 18 tablets now and works great. We use it daily.

Cons

I wish I had more control over software updates, but I think that's a fault of Android, not Hexnode. No major complaints.

May 2019

Shashwat from Tata Consultancy Services

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2019

Security and Management software for mobiles

It helps us secure many mobile application which contains the SPI data. The security is good, User Interface is good. It is a very good product.

Pros

I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.

Cons

No technical glinche detected as of now, in my knowledge. The support could be better.

December 2018

Pam from Maynard, Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best MDM Solution for Manufacturing!

I haven't tested the Windows app yet, however, we are getting ready to deploy our first set of laptops with the Windows MDM. The iOS app has been tremendously helpful in tracking locations of all of our devices.

Pros

This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.

Cons

Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Excellent, Intuitive, Easy to Use

Pros

Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode

Cons

No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.

April 2018

Justin from East Troy Community School District

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Hexnode is a great value. Works great with Android and iOS!

Pros

The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.

Cons

I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

November 2018

Raymond from Red Sea Gateway Terminal

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use