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Hexnode UEM User Reviews
OVERALL RATING
Showing 1 - 5 of 95 reviews

Eric
Verified reviewer
Company size: 51-200 employees
Industry: Food Production
Review Source: Capterra
June 2019
The Best Multi-Platform MDM
For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.
Pros
Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.
Cons
The name Hexnode is not very catchy and it's sort of hard to remember.
Nirmal
Verified reviewer
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
February 2022
Easy use UEM solution
Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features.
Pros
Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.
Cons
Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.
Reasons for choosing Hexnode UEM
Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.
Joseph
Company size: 51-200 employees
Industry: Mental Health Care
Time used: Less than 2 years
Review Source: Capterra
January 2021
Robust MDM, Does everything I need it to
A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager
Pros
The software is easy to use, the single pane of glass for app/device/user management is a dream.
Cons
Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management
Reasons for choosing Hexnode UEM
Pricing was better, and at the time MS Intune was not considered at our organization.
Anonymous
Company size: 201-500 employees
Time used: Less than 2 years
Review Source: Capterra
April 2022
100% reliable UEM solution
We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.
Pros
Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.
Cons
I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.
Daniel
Company size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 6 months
Review Source: Capterra
August 2021
Great MDM Solution to Lock Users Down
Excellent. Onboarding, and ongoing support is top-notch.
Pros
Easy on boarding, excellent chat support.
Cons
Lacking some features of triggering resets or power offs.
Reasons for choosing Hexnode UEM
Setup time, and next level chat support!