About BigMarker


Bigmarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting.

Bigmarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile- and tablet-compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics.

Pricing is on a monthly subscription basis that suits individual users as well as large enterprises. Support is provided through an online portal, email and phone. The platform can be integrated with third-party software such as HubSpot, MailChimp, Twitter, YouTube and Salesforce.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

74 Reviews of BigMarker

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(62)

4 stars

(8)

3 stars

(3)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 74 reviews

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February 2019

Kelly from DivorceThisHouse.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

All in with BigMarker - easy onboarding and advanced functionality

Excellent overall experience (40 paid live webinar events and counting). We purchase LOTS of SaaS, subscribe to multiple webinar hosts, and after all that we are now "all in" with BigMarker.

Pros

Easy onboarding: I was up and running with my first paid live webinar quickly (much faster than learning other webinar systems or even other SaaS).

Nothing to download: I dislike downloading .exe files that other webinar host providers require for every webinar. BigMarker is in the Cloud - best using Firefox, Chrome or Chrome Incognito

Advanced functionality: I've been using BigMarker for six months, hosted over 40 paid live webinars, some on demand webinars, and now Evergreen/Automated webinars - and BigMarker continues to add functionality from their RoadMap and user requests. BigMarker is impressive now and continues to add excellent features - including "course" for webinar series evergreen. Brilliant!

Support is fast, friendly and helpful. Seriously. And they stepped in to directly communicate with a few of our "students" who needed extra assistance. Very much appreciated!

Cons

Chrome updated and "broke" audio on BigMarker. I may have been among the first to experience this in a live webinar. Ultimately was able to resolve and resume my live webinar, but would have preferred to be notified (so that I could have switched to Firefox as the webinar host).

April 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

BigMarker is set to top all livestream and webinar companies!

The webinar software from BigMarker is a necessary use for my business. I do not know how I would have been doing with just a Facebook Live or YouTube Live / Google Hangouts video. Both myself and my viewers feel connected. Zoom, GoMeeting cannot touch the capabilities of this software. BigMarker is continuing to improve on every front!

Pros

I really enjoy how fast and simple this software is to use. I got a livestream web conference started in one minute. In addition I was able to integrate things like Facebook, Comments, and a repeating web stream. I can remind my users with a SMS or email. Plus all of my contacts are stored here and easily can go anywhere I want them to. The actual application runs speedy and is a blast to use. I love hosting a webinar with any of my fellow freelancing artists. This is by far better than any software out there doing the same thing! They're in-app support is the most helpful and I get a response in minutes many times! I couldn't ask for better support! I can't wait to see this company grow!

Cons

Currently, I have no complaints. They're actively producing new features and integrating often. They work with large and small companies, so we're always thought of!

April 2017

E. Alana from MastersNet and DoctoralNet

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Hard to imagine them being better

I have been a BigMarker customer since they started and they were always, and continue to be the best at innovation. They were the first not to require a download for the user to attend a webinar. They are the first and continue to be the only one who do a great job marrying community to webinars. They work so well for us (Higher Education) that we now have literally hundreds of final products recorded by them in our sphere of influence. We could not do all that we do without Bigmarker as our partner.

Pros

No downloads - multi continent server choice for international businesses - ongoing development of new tools - incredible support services - brilliant innovation over the years that just continues to develop

Cons

cant' think of anything

April 2019

Jaime from The Geek Goddess

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2019

Super easy to use and always updating features

I mostly use it for client meetings and for that, it has been wonderful. Meetings run flawlessly and because it's so easy to use for my clients, there isn't a lot of wasted time trying to explain to them how to use it. I've done a bit of testing with the webinar side but haven't used it as much. The great thing is, they have training videos - err webinars - to get you up and running fast. I appreciate that they see my time is valuable.

Pros

I love that my attendees don't have to download anything to get started. They can just load the webinar or meeting into their current browser. In addition, there are all the types of webinars you would ever want in a single system, including evergreen and on-demand webinars. You also get meeting rooms! I do meetings with clients on a regular basis and this has been invaluable. I can literally be in a meeting with someone in 60 seconds.

Cons

Hasn't really been any downsides yet. They are an Enterprise solution. If I have to come up with a negative, it's the fact they aren't as well known as others so the interface isn't instantly familiar which creates a slight learning curve. But as mentioned before, it's user-friendly, so the learning curve is small.

February 2019

David from WebTNG

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

BigMarker is an incredible business tool

I've had good success using BigMarker with clients and colleagues. There was no need to guide people through an install process as no installation is needed. Video and sound quality were excellent. It is easy to download the recordings, edit, and post to YouTube. BigMarker seems very responsive to user feedback and there have been regular releases of new features. This company is not standing still.

Pros

I'm a solo business that does training, consulting, and contracting. There are several features that I fell in love with. The webinar functions are very full featured and have lots of ways to engage users and reuse content. You also get a "meeting room" with a permanent URL that you can use for demos and quick video conferences. You get your own channel for promoting your webinars that includes easy monetization options. Customer service has always been quick and very helpful.

Cons

There are a lot of ways you can setup your webinars and it can take a while to figure out the option that best fit your needs. Also, if you want a replay, don't forget to turn recording on (you now get a prompt, thankfully).

July 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

A worldclass innovative solution for effective live conferencing and webinars

Pros

Being in small business, the solution what we were looking at was something simple,easy to manage and affordable. In India, we have anticipated, low bandwidth, not so tech savvy users as some issues for any webinar tool.

I found this tool working even in moderate bandwidth.
We tried many and finally selected Bigmarker and I cam say, it was a wise decision

I have been using various webinar tools for five years and I would rate usability high. Another big plus is the seamless functioning across devices- desktop, laptop or mobile.

I am finding Bigmarker as an excellent companion to perform small webinars to customers/prospects.

The booking and billing portion are yet to be attempted. However they are also excellent features.

Cons

Found some issues initially with specific to voice clarity. Maybe this is something specific to ISP as today we are not facing that issue. Apart from this, at present,I am not finding any reason to dislike bigmarker

March 2019

Michael from velocate

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Very solid "no app needed" webinar tool

Pros

Bigmarker is really easy to setup and is a mature product on the webinar market. Coming from the internet marketing space I haven't heard of them until last year and was immediately convinced. The streams are stable and the video and audio quality are really good. I particularly like the way how easy it is to add in slides, videos etc during the show and send offers in live. Chat functions are easy to use. If you have a moderator supporting you it is even easier to handle everything.

Also the opportunity of streaming to facebook and youtube live is a fantastic tool to get more reach.

If there are any issues, just contact their support - they are extremely helpful and always there.

Cons

not really much - maybe the translations to German (which I think they are already working on)

April 2019

Jay from EduJay LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Use BigMarker to Win Big With Webinars

BigMarker is a fantastic product with one of the best support teams with whom I've had the pleasure of working. If you're looking for an alternative to WebEx or Adobe Connect to produce webinars for education, as well as to monetize them, you cannot go wrong with BigMarker.

Pros

I love that BigMarker is browser based and loaded with features. Former is convenient for my clients and accessibility and the latter allows me to deploy webinars in ways that you simply cannot with the big players like WebEx and Adobe (and I've administered both for several years). One feature I enjoy is that each webinar you create has a landing page built just for it, making marketing and registration a breeze for end users. Although I have yet to use the webinar series function, I plan to host online classes with this feature and ultimately ditch my online course provider. The team is constantly listening to its user base and adding new features regularly.

Cons

Being browser-based is both a benefit and downside. BigMarker relies on Chrome as its delivery engine and some users are not Chrome fans, plus you always need to keep Chrome updated for the best functioning of the platform. Audio and video quality is usually good with a wired, high-speed connection, but even then, you may occasionally experience latency issues -- even more so if you are using wireless.

February 2019

Aisha from Invent Your Empire

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Master of All Trades, Jack of None

Using the meetings function has been great. The area looks professional, branded, and feels like enterprise software. Coupled with the fact I can do live, automated, on-demand, and series webinars (great for simple courses), you have a robust system for a great price.

Pros

This is THE webinar software for creative professionals. The branding options are so granular down to the webinar footer, colors, and emails...it's spectacular.

Cons

There are some features that aren't presently there but on the roadmap. For example, segmentation of early abandons, no-shows, and attendees. I want to send each of those a different follow-up sequence, and I can't.

April 2019

william from Podcast Factory

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Creative Outreach

Dynamic webinars with great interaction and a wide variety of elements that can be incorporated.

Pros

The functionality, dependability and feature list are what makes Big Marker stand-out in a crowded field. We started just doing customer focused educational online webinars, and were able to integrate this into an paid online learning platform with technical ease. Big Marker now forms the foundation of our entire online educational operations.

Cons

Like any webinar system, it requires bandwidth to really deliver a great webinar. Make sure your upload and download speeds are sufficient for optimal performance. there is a systems check but it doesn't give you exact speed measurements - this would be a great added feature to know how much functionality you have available. Overall a fantastic pacakge.

April 2017

Yukiko from TeSage Dream Solutions

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2017

UI design suggestions

I am glad to change the URL to go to landing page to view recorded webinar now. a few more suggestions: 1. give users a function to visit the page without log in. Since we are log in we are not able to see what customer see our page. Udemy.com also made big mistake too Please have a option to see how people see our webinar page when they are not log in 2. at the private channel, the calendar hide all the sessions even for the members of the channel. Please allow them to see the calendar and access the recording 3. We love BigMarker App so much however, when one of our attendee use the App to access from Japan, she was not see video some reason. Is that b/c of she is out of US? If so, please let us know, we need to inform when we do webinar to Japan. 4. If you offerr Chip In button on Webinar like a water mark to people click anc chip in when they think very beneficial from our FREE webinars and support to us. Patreon icon insert would be great too 5. BigMarker App allow us to do Live Streaming? and Recording same time? or can we record our live streaming via Periscope via BigMarker? that would be so great! Thank you so much for great product. BigMarker improved so much last 3 years.

February 2019

Bimbisara from Stylie

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

A complete online communication platform

I am very happy with BigMarker and use it regularly. It is feature packed and is regularly updated and improved. I've tried other platforms but found they all missed one or more features.

Pros

- No downloads required: attendees don't need any special software to join
- Great UI: clean and easy to navigate
- In-built marketing system: emails, landing pages
- Many webinar types: Live, On-demand, Evergreen, Series, and others
- Livestream straight to Facebook and/or Youtube
- Excellent support: friendly and responsive support team
- Meeting rooms: great for the digital entrepreneur for virtual meetings including slides, whiteboard and recording

Cons

I initially did experience a few audio issues, but the recent updates seem to have fixed those

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2018

Very robust webinar software

We use this tool in-house to educate our clients as well as to run in-house trainings. The tool has helped build brand visibility by positioning us as thought leaders. It has also served as a medium to run in-house trainings more efficiently without having people who are geographically spread out to do anything more than log in to their systems.

Pros

Bigmarker is a really powerful webinar tool and is so easy to set up. The tool offers a great experience even to webinar attendees right from the simple registration process to save the event on their calendar to getting reminders to attend the event. We can also send recordings of the webinar to all registered attendees and get good analytics about the event. The quality of the audio and video during the live event has always been good.