About BigMarker

BigMarker is cloud-based webinar-hosting and marketing tool for organizations in the technology, education and nonprofit industries. Modules and key features include automated webinars, landing pages, chat, polls, handouts, recording, meeting rooms, analytics and reporting.

BigMarker’s landing pages module enables professionals to create customized landing pages by utilizing templates. Users can also personalize pages with their own logos and color themes. The landing pages are mobile and tablet compatible. Further, marketing managers can create email campaigns and social media campaigns for potential clients. Its analytics module allows users to create data visualizations and view real-time performance metrics.

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Supported Operating System(s):

Web browser (OS agnostic)

213 Reviews of BigMarker

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(202)

202

4 stars

(15)

15

3 stars

(9)

9

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 213 results

August 2021

User Profile Picture

John from Tax Practice Pro, Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

The best product for live and on-demand webinars!

I can't say enough positive things about the product. We tried various other products and by far Big Marker's experience for speakers and users exceeds them all.

Pros

The attendee interface gets rave reviews from our students. They can see each other's comments and questions in real-time. The Q&A tab has an 'up vote' feature, which allows the speaker to understand how many attendees have the same question. The analytics provided at the end of the webinar allow us to gain insight into the students and also provide necessary details for reporting continuing education to 3rd parties.

Cons

When recoding the webinars, there is no 'pause' feature.

Reasons for Switching to BigMarker

Price, ease of use, beautiful user interface.

Response from BigMarker

Replied September 2021

Hi John, Thank you so much for taking the time to talk about your experience with our platform, we appreciate your feedback. BigMarker is always looking to optimize a well rounded webinar experience and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

July 2021

User Profile Picture

Dr. Virginia from Foresight Center

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Best in Class for Meetings, Webinars & Live Events

Big Marker is an excellent company who provides enterprise level services to small and large businesses. The company is located in Chicago, IL and their customer services is excellent. Our experience with Big Marker has been excellent and we plan to expand our use of the platform with some of the new programs we have under-way. I am always shocked at the difference between Big Marker's level of excellence and reliability compared to other platforms that grew rapidly during 2020. There really is no comparison and Big Marker is head and shoulders above all of the competition.

Pros

Big Marker is designed for companies who want a reliable, consistent, secure platform to host individual and group meetings, small and large webinars, ever-green events, and live events. I've used many systems and Big Marker outperforms all of them by far. I especially appreciate the way they host recordings to make access easy, yet secure for those with approved access. You can offer memberships and monitize your offers very easily. The system is easy to administer without a need for extensive training. Big Marker is more secure than most other meeting and webinar platforms, which is very important for those of us needing a high level of confidentiality and security. Overall, I would recommend Big Marker to anyone serious about offering professional meetings and events.

Cons

Everything is straight-forward and easy to use. I really have nothing negative to say about Big Marker. It's been a reliable system for us.

Reasons for Choosing BigMarker

Zoom is not secure and has many glitches. Zoom is great for some things, but Big Marker beats Zoom in every category!

Reasons for Switching to BigMarker

Big Marker can do everything these services offer and much more. The quality, reliability, and consistent high performance make Big Marker the "Best in Class" compared to the competition.

Response from BigMarker

Replied July 2021

Hi Dr. Virginia, Thank you so much for taking the time to review BigMarker, we appreciate your feedback. BigMarker is always looking to optimize a reliable, consistent, secure platform to host individual and group meetings, small and large webinars, ever-green events, live events and we are glad to see positive results. We are so glad you are having such a great experience with out platform. Happy event hosting! Thanks, Team BigMarker

April 2020

Elizabeth from Cypress

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2020

Unfortunately looking for another webinar platform

It's a mixed bag. I like that they are making improvements but my biggest issue is the user experience with microphones and sadly there has been no fix for that. I wish there was an option to click somewhere and see what attendees are seeing, which would be helpful when you're trying to coach them through the process of turning on their microphones. If it weren't for the microphone problem I probably wouldn't be looking elsewhere.

Pros

We've used BigMarker for more than a year. After trying out several options, I was directed to go with the cheapest. I believe the price has gone up since then. I know that they must be continually working on it because I keep seeing more features added, such as automatically muting my microphone when the video plays. They are pretty quick about getting back with me when I have questions (although it doesn't always resolve an issue). I do like the recording feature, especially since they have added the ability to trim the video right on the website. I also like that you can download the recorded video of the webinar.

Cons

We do webinars monthly, usually more often than that. Setting up a webinar is frustrating because several options are offered without explanation of what each option entails. Worst is the attendee experience. I put the mic icon + instructions on our presentation's first slide, but attendees always have problems finding it and we waste several minutes trying to do so, even with a dedicated web person at the controls. Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled. Also attendees had to figure out how to turn off webcast mode (I had not set up the webinar to be in webcast mode so I was surprised this was necessary) before being able to turn their microphones on and then there was such an enormous echo that no one could understand each other. This is problematic because we do a lot of custom solutions and I really wanted to hear from the customers about what problems they needed to solve. The chat feature works nicely but not everyone wants to type. In contrast, we use Slack internally and you can easily turn on your mic or other features. When I contacted customer support, they did get back with me fairly quickly but didn't really address the problem to my satisfaction. When I sent another email, they just cut and pasted the response from the first email, so it was frustrating, especially because I have found their responses helpful in the past.

Reasons for Choosing BigMarker

The price at the time.

July 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

A must-have tool for teachers

Pros

I'm using BigMarker for my online courses and it is a very reliable platform, the interface is very easy to use and I can easily record and edit the recording to create courses. The best thing about BigMarker is that students can attend the sessions live or on-demand, and you can have a conversation with your audience either way. You can also easily share the recordings afterward; for me, I mainly take the recordings and put them on my exclusive membership.

Cons

I wish the attendee lock could be better implemented so that it doesn't bar multiple entry (in case of technical issues) and instead, limit the attendee from showing up concurrently mutliple times.

Reasons for Switching to BigMarker

I used to use Zoom and other webinar platforms (I've tried multiple and got disappointed every time), but I finally switched to Bigmarker because I love the interface and reliability. There are no glitches, it is very easy to use, and the team at Bigmarker is very quick to solve any issues I have. It is very reliable and accessible even for my students who aren't tech savvy.

Response from BigMarker

Replied July 2021

Hi, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy and reliable platform and we are glad to see positive results. We hear your attendee lock suggestion and will heavily be taking that into account for future events. Thank you again and happy event hosting! Thanks, Team BigMarker

July 2021

Lakshay from Westernston Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Simply the best webinar software

Overall, it is the best live webinar software. You can also hit record and it takes care of recording everything. I am not looking to switch from Bigmarker anytime soon.

Pros

The best thing about Bigmarker is that my viewers don't need to download any plugins or software. The presenters need to download a small plugin, but only if you're screen-sharing. If you're not sharing screen, you can just upload your slide decks or even videos before the webinar starts and that's all I need for 90% of the cases.

Cons

The setup does take a little bit longer than something like Zoom.

Reasons for Choosing BigMarker

Bigmarker seems more modern, and offers everything we need at a great price.

Reasons for Switching to BigMarker

Webinarjam is just plain unreliable. They lost recordings/transcripts for a critical webinar we held.

Response from BigMarker

Replied August 2021

Hi Lakshay, Thank you so much for taking the time to review BigMarker. We are happy to hear that you and your viewers enjoy not having to download any software. BigMarker is constantly making a point to keeping our platform as user friendly as possible. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on setup time. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker