All SITE123 Reviews
1-25 of 314 Reviews
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Ismaël Huberson
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Site123
Site123 is an easy to use website builder that allows you to quickly create an online presence for your business at no cost. With Site123, you can create a professional looking website with your company logo, content, colors and more. Other great features include access to one-click install themes and an option to create a mobile version of your website.
CONSLimited template, the most advanced features are in the paid offer.
Robert
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Site123 Has Been a Dream Come True for Me
I enjoy the site and admire how easy it is to make a professional-looking site with the tools offered on the website. I am proud of the way my site looks and how attractive it is to my visitors.
PROSThe ease of getting started was attractive to me. I had a website I was proud of within less than a week of learning the website. Since then, I have been able to embellish and make adjustments to my presentations of my ebooks, stories, and other writings. I had always dreamed about giving my stories a stage to shine and Site123 has allowed me to make this dream come true. People rave about the attractiveness and easy to use writing site I have made using the variety of tools available on this site. My many writings are special to me, like my own children in some ways. I am able to dress these stories up so they look good to others who come and visit my site.
CONSI have only one concern: Bandwidth. I have been adding many items to my stories and this apparently has caused me to almost approach my monthly limit of bandwidth. This is a concern and one that could cause me to shop elsewhere. I have asked for help on this subject, but have yet to receive much satisfaction. I guess I will simply have to avoid doing too much additions to my site each month until I can find some other remedy.
Reason for choosing SITE123
seemed simple to use without all the fuss of wordpress.
Reasons for switching to SITE123
more options available and the professional look Site 123 offers over the ipage. Plus, the price is better and the ease of use superior.
Cheryl
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
Garbage e-commerce web builder
Shocking. I never get support when I have a problem. I have had issues with PayPal connectivity and today no one can pay using their credit cards. It makes my business look unprofessional. I have lost customers
PROSNothing. It Is too time consuming and has huge problems.
CONSToo time consuming. You contact someone when you have an issue, it gets escalated then you never hear anything again. I hate it. As soon as I can I’m opting out. Even that is a nightmare because I have thousands of products and can’t easily transfer them. I will have to create another website from scratch.
Reason for choosing SITE123
It looked good. I was fooled, it isn’t.
Juraj
Logistics and Supply Chain, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
a few sentences about site123
modern design and it's quite easy to use, I found everything I need
CONSI can't answer this question yet, I just started researching, so far so good
Reasons for switching to SITE123
I decided to use site123 because I can create a nicer site faster and easier, and because I have some elements that are interesting to me
Nicolas
Music, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Very Pleased Customer
Just amazing. Never felt like I can't do anything with editing this website and if i do they are there to help.
PROSWhat I loved most is the level of simplicity in editing any aspect of the site and the speed of implementation of those edits. and the customer support is like no other i have experienced. Very fast response and guide you to resolve the issue. Never had a problem with them, they are all amazing!
CONSNothing bad really, but It'd be nice to have more gradient colors for the background to make it less boxed and sharp. Probably integrate having images behind the entire website as a background If possible.
Reason for choosing SITE123
Because it seemed much easier to edit and much less expansive.
Phil
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2023
Good easy to learn and use Web development tool
I wanted to provide a way of assisting small businesses to get an affordable web presence when they believed it would be too expensive. The once I had created the initial site, show them how to take it on and proceed with very little input from me. Site123 is an ideal product to do this with and has proved very useful. The online training videos and documents are easy to understand and the online chat support is brilliant.
PROSIt is easy to get to grips with and a very affordable way to get small businesses or startup to get a website on Ecommerce store
CONSIt is slightly restrictive with its templates and some look a bit basic
Reason for choosing SITE123
it is much easier for beginners to learn for beginners.
Oriana
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
My honest review
Amazing, this is the only site I trust
PROSThe overall quality of the site is very good. I'm impressed
CONSTemplates are beautiful but we need more options
Reason for choosing SITE123
The quality is unmatch plus the help section is bigger then any platform. They are much quicker to respond to your problem
Penny
Cosmetics, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Happy, user.
Very user friendly, Easy access for editing. Easy setup, great design options.
PROSEase of access. Easy to set up/edit. Very user friendly even for an IT challenged like myself. :)
CONSNothing as yet. satisfied customer. Had a few issues with people not accessing banking details for EFT, as i dont have a gateway platform as yet. but have now edited bank details into order email.
Reason for choosing SITE123
It was affordable. Your team were super helpful online. All my concerns were answered prior to signing of contract. Your site had everything I needed to design my own webpage, super easy.
Reasons for switching to SITE123
not very user friendly for someone not in the IT background business. Editing was a mission. Not sufficient modern versions of design setup. just not user friendly.
Martin
Logistics and Supply Chain, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Hosting and More
Overall I am very happy with Site123 and would recommend anyone to use them.
PROSI was so pleased to see how easy it was to create my site with site123. Editing was simple and publishing a breeze. The help section is amazingly good.
CONSI found transferring my domain from my old hosts to Site123 a pain to be honest and having to pay upfront for the hosting package was a pain. A monthly payment would be a better option.
Reason for choosing SITE123
I chose Site123 because I was very satisfied with my free trial.
Reasons for switching to SITE123
Ionos didn’t offer what I wanted and I found their customer service inadequate. They were expensive to not achieve what I wanted and too complicated to use.
Lydia
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
The Two
Much more pleasant than with Wix.
PROSThere were page templates that were simple to use and looked professional
CONSNot being able to speak with someone over the phone
Reason for choosing SITE123
I liked the look and layouts of the templates
Reasons for switching to SITE123
I could not manage the templates smoothly; the were to complicated for my simple business
Graeme
Religious Institutions, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
How i found working with Site123
Great experience so far. our church is trying to keep the website simple but have the information required.
PROSIt is easy to use. templates are a great help. online help is excellent.
CONSBeing a church that likes to put the service on the website 100mb just is not enough and compression detreats from the video.Could do with more templates for religious organizations and not just shopping.
Reason for choosing SITE123
Think i have answered this in the above comments.
Reasons for switching to SITE123
WordPress is to involved and expensive with all the addons required.Wix And GoDaddy were hard to get customer service in comparison to Site123.
John
Graphic Design, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
A solid web solution for most businesses
First contact with the builder is very positive. Anyone can get going and set up a decent fully working homepage. System offers almost everything straight "out of the box" a business needs to compete in any market. The simple but limited "building blocks" makes it easy to add information. Some settings can be a bit fiddly to use, as it's not really WYSIIWYG, but more of a back end setting. Once mastered though, any implementation of information is easy archived. Compared to f.i. WordPress, Site123 is much more intuitive and simple to set up and update. There are more competitive online web builders on the market today that offers better design features and even some that are more easy to use. But the selling point of Site123 is the coverage of built in solutions that only very few other builders are able to match. For small to medium sized businesses in the BtB market, I would recommend Site123 anytime. In the BtC market Site123 may fall short of being flexible enough to compete visually.
PROSSite123 is an intuitive web builder with lots of high end solutions built in. It's a solid solution for most businesses, probably best aimed at inhouse users with no or limited design skills. The system offers everything from mail sign up, site search, multiple languages and even email marketing to name a few competitive" must have tools", and that straight out of the box. Support is one of the absolutely best in business, with 24/7 support
CONSThe system can be a bit visually limited, which can be particularly frustrating for designers designing for customers. Layout system lacks the flexibility that can differentiate a webpage from other sites in a competitive market. This on the other hand is also the strength of the builder, as none-designers safely can design something that is working just fine for their customers, just lacking that special touch.
Reason for choosing SITE123
Simple to use, even for none designers. Built in features are the USP that any small to medium sized BtB business could make good marketing use of.
Anna
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
I visited the website to play around but I ended up liking it so much
It's really depending on what you want, we as a team go the best experience we could get. There is support so they are always there to give you tips or you can tell them what you want to do and they will guide you to do it. Some of them even step by step, like really step by step. If you try the platform and you don't know what you want to do, then do not do it at all. Be sure for what you want and most of all, be sure that what you want to do in doable in general. There were things I wanted to do but they are not really possible to be done.
PROSLet's start with the fact that I was previously using a code only platform and I really wanted to make a professional website for my team and get it live to attract new visitors. It's basically what I was looking for in a website builder. I have tried multiple online but SITE123 gave me the freedom to take my team on the web and get it live with our domain name. It's a very easy to use platform and they offer many applications to use and index your website to Google and other search engines which what I really needed. Because of this website we were able to increase awareness as I have seen the difference with the hosting I had, the servers response time is 5x times faster than the Shared Hosting plan I had with another website. Very powerful platform I would say, and it really got my message out.
CONSI would appreciate if they had sidebars like WordPress themes but for now I was able to make what I wanted. I might not be able to add my own HTML to the platform for some specific apps I wanted but I was able to find something at least similar to their app market, it did the job (not the one I wanted) but if you try to find there is always a way to get things done even when you are limited to the option they offer. I was expecting to use more the custom Iframe but it turned out the Application integration were more useful than any other features offered.
Sharon
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
good product
n/a
PROSEASY AS 123. No learning curve and can put a simple, functioning website together in less than an hour
CONSGeared entirely towards business and not considering small non-profits
Reasons for switching to SITE123
too difficult tedious learning curve steep
Shantha
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best Website Ever
With Site 123, I solve almost ever problem I come across in my business to convince my clients, esoecially be in touch with my new innovations, creations and inventions
PROSAlmost every feature is very useful to show our needs to the world. The most I like is with Store features.
CONSRegistration forms shoukd be improved with a feature for the users to upload several images in jpeg format or pdf documents.
Reason for choosing SITE123
It's so easy and convenient. Even the pricing is very reasonable
Reasons for switching to SITE123
Site 123 is very easy for any person who does not know anything about website development. It's so convenient and I gave no words to explain .
Lawrence
Arts and Crafts, 1 employee
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Got it Done with Ease Looks Great
Site123 delivered for me! I was about to give up the search, having tried the others. This is the easiest site builder to understand by far, and it automatically built in functions that made me look great that I didn’t even know were there! You don’t need the WordPress learning curve, you just follow the prompts. Two functions set “Site123" apart and above the others. When they say your basic site is free they mean it! Of course they need you to upgrade to stay in business, and you should, but if you’re building a site to show off a friend’s hobby as I was, your “basic" site is there until you upgrade. You don’t come back in 24 hours and find your “free” site blocked till you pay up. The best part is your support group feels like your team! They are there 24/7 and they stick with you till what you need help with has been achieved. My advice? If you’re building a site look no further, this one does what you came to get done and makes you proud.
PROSFast and easy to use with an excellent looking result and the best support out there.
CONSThe ten featured images could not be selected. Whatever you upload last boots what's already there. I really need to control the first images visitors see or they won't stay for the rest.
Reason for choosing SITE123
All the others seem like bait and switch. They are only free long enough to waste precious time. I work with Bluehost and they are great but you must know WordPress which is a hefty learning curve.
Reasons for switching to SITE123
They ended up not being free after you put in all the work. (Bluehost excepted but you need to know WordPress - and I don't think they're free.)
Andrew
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
All positive .
I'm able to run my own company from home as a disabled person. But there should be an incentive for users building sites for customers like me .
PROSEasy to navigate templates really professional.great customer service really easy to use . software throughout the different packages are really professional and easy to use.
CONSWhen too many people are on can run slow but still an amazing product . but overall really great system
Vendor Response
Hi Andrew! Thank you for giving us a great review! There is a program that would suit you given your web design skills - Our Expert Program. Our Experts Program gives you the option to build your clients a website directly from your own SITE123 account. When the website is ready and upgraded, you will be able to enjoy benefits like: Huge commissions on each paid website, a FREE website for your own business (with our GOLD package), Special account manager and more. The program is open and you can register in just a few seconds. For more questions, please send an email to experts@site123.com
Replied June 2018
Dai
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed June 2023
Not what it used to be
No feedback is acted uponWas not bad but right now think i will have to move
PROSIt was simple enough to get started with
CONSLotsUpdates that sometime are good and others bad. No communication with customers detailing changes before they happenNot able to change prices all item of teh same brand at the same time and each item has to be changed 1 at a timeWith and without tax prices not displayed so poor shopping experience for customers
Reason for choosing SITE123
price and was simple to setup
Reasons for switching to SITE123
Prices hiked up and they also wanted commission.
Doniel
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Amazing! Fast. It's the best website building!
The support is extremely fast. The service is amazing. Many cool features. Best Website Building tools ever!
CONSSometimes, developing get's messed up. I have advanced plan, and many times it would say I have n plan. But, the development fixes it right away!
Vendor Response
Hi Doniel. Thank you for your review! We really appreciate your feedback. I am happy to see we were able to fix your issue right away! We work hard to make sure everyone who uses our software is satisfied. Is there anything you would like to see added to our software? We want to make sure you are happy with our software and earn the best reviews from our customers. We will continue to update and improve our product and in the meantime we appreciate having you as a customer and your feedback. Thank you and have a great day! Kind regards, SITE123 Support Team www.site123.com
Replied October 2018
Karen
Retail, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Good Experiences with Site123
The site is just going live, so benefits are yet to be seen. We do expect sales to increase with the ease of using the site as a buyer.
PROSThere had been opportunities to work with several different websites, each touting how easy their site was to build a great looking website. Site123 was the most clear to me. With the added bonus of the help provided. Every time I had a question, easy or hard, they were able to clearly explain to me what needed to be done. Thus, the website does indeed look great.
CONSAt times I was getting information that was "over-my-head" and I would have to ask the help persons to further explain something to me. Some of the reference pictures were small and it was hard for me to tell what I was looking at.
Reason for choosing SITE123
Site123 was, and is, the best value for the money. And the easiest to use.
Reasons for switching to SITE123
Trying to update the other product into what we wanted was all but impossible.
Katarzyna
Textiles, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Well-prepared templates to use for your own website
I am satisfied with the ease of running the website. I can make changes on my own and implement everything according to my own ideas. The only downside is that I cannot connect popular Polish payments, e.g. PayU, Przelewy24, Blik
PROSI like the ease of use of the website and the ability to operate everything on my own
CONSI don't like the fact that I can't connect popular Polish payments, e.g. PayU, Przelewy24, Blik
Alexon
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy as 123
It is easy to use, I didn't have to go through any training to use this site builder. I love that the customer support is on stand-by (so efficient and friendly), I wouldn't mind training in tech support,
CONSI hope the site puts up some more templates, and also a dark mode template version.
Reason for choosing SITE123
easy for the client
Reasons for switching to SITE123
this is easier for clients
Nikki
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2018
My first website experience
As I am starting out I cannot answer this question fully yet.
PROSAfter doing tons of research, I narrowed down what I thought I needed from a website to a choice of 2 and went woth Site 123. Its relativly easy for a newbie like me to figure out but what truly sets them apart is the 24/7 customer service. Polite, informed, friendly, available and best of all, they never make me feel like a dumb blonde, which I actually am in the website arena!
CONSThere could be more information on the edit functions, sometimes it is a bit too basic and I have to go and search through the official Site 123 website page to find my answer.
Vendor Response
Hi Nikki! Thank you for your review! We really appreciate your feedback. We are adding all kinds of awesome stuff to expand function tools all the time! We also want you to be involved in the development of our software! Is there anything you would like to see added to our software? We want to make sure you are happy with our software and earn the best reviews from our customers. We will continue to update and improve our product and in the meantime we appreciate having you as a customer and your feedback. Thank you and have a great day! Kind regards, SITE123 Support Team www.site123.com
Replied October 2018
Jamil
Architecture & Planning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Gorgeous website
All features were excellent and high performance.
CONSPayment methods reduces the purchases in my region.
Reason for choosing SITE123
Easy using and managing the website. So professional.
Margaret
Arts and Crafts, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Amazed I managed to create a website
Excellent. I just wanted a simple site which showed off my artwork and this does it very satisfactorily
PROSI am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123
CONSI would have liked a little more choice about the design. But maybe I did not understand everything
Reason for choosing SITE123
Seemed the simplest and help always available