Customer service was top notch and the desire to ensure my company's success was evident in every interaction with their sales and leadership team.

For a small company it's very important to find the systems and people to help with daily duties. Verse.io allows my team and I to focus on other aspects of growing and conducting our business.

Super easy to use, follow along and watch how they interact with your clients.

Verse allows us to confidently trust that every lead we send to them will be follow up on diligently, but a caring and professional team member.

It's a great tool for lead generation. Put some money in my pocket.

I don't think that's an option now unless I'm missing it.

I don't know that we have found anything missing with this software. The tool is one of the most solid I have ever used.

Verse is amazing to assist with lead follow up that sometimes goes by the wayside.

Michelle and her team are amazing. They give great advice when we aren't sure which path to take for our leads and they are always quick to respond.

We requested a few revisions after the initial setup and [SENSITIVE CONTENT HIDDEN] handled the changes quickly, and professionally...the best.

I loved the overall experience. I was in Agentology when there was lots of new price structures changes.

Verse pays exquisite attention to creating an amazing customer experience.

Best thing is that they help from set up to implementing in daily routine. We couldn't ask for a better partner.

I'd prefer to have a cost/lead system rather than a flat fee per month. That way, if I have lower lead flow one month (or more), I wouldn't have to pay their full monthly fee.

It is easy to use when making updates to prospects.

Their dashboard looks great and is easy to use, and their onboarding is smooth. Really happy with Verse and their ability to engage leads, great service overall.

The A.i is a fantastic tool provided by Verse that really helps in warming up the conversation with leads before sending them to one of our Loan Officers.

We are able to better qualify our leads and make sure that the leads are of high value for our clients. Our clients love this because we are only sending them the best of the best.

Its easy to use and the support staff is easy to work with and very helpful in setting and integrating the systems with your equipment and other Tec.

We've had to create a lot of new automations to get everything working in our company's format. I don't see this as Verse's fault at all though.

The speed from lead to outreach is very impressive. The  customer portal is great, easy to follow and provides all necessary details...easy to use.

We receive calls at all hours during nights and weekends from customers. There's no way we could have staffed for that.

The ability to convert leads and save valuable time for higher productivity, even after hours.

The set up team ([SENSITIVE CONTENT HIDDEN]) has been fantastic.

Very easy to use and great software and user interface.

The 24-7 follow up on new leads is amazing, it was great to have support around the clock.

There is nothing that I can say negative about the software at this time.

I had a small problem with billing but Agentology was able to eventually resolve this. If I ever need a service like Agentolgy, they still have me as a customer based on their customer support.

Experience has been very good and the team is responsive, support is very helpful and the product is robust.

Great Marketing Automation Tool - Straightforward and easy to use.

Great product and wonderful customer support team...their Salesfusion University class is amazing.

There are many functions in SalesFusion that are practical. The Email statistics are useful and it is nice to be able to copy old campaigns or refer to old campaigns.

The templates are difficult to use, and placing pictures in emails is difficult.

With customization and CRM integration, it was very important to us to have the additional services available to us from the same company.

But, if you have any problems, the team is very responsive and helpful. Small companies and big companies alike can benefit from Salesfusion; when you grow, it can easily grow with you.

I really like the ease of use for certain parts of the system - the landing page builder and the nurture campaign flow come first to mind.

Overall, my experience has been very positive. We get great analytics out of this program, and great customer support.

A great value for the subscription price, always innovating and improving, and great customer support.

Email platform and customer service pretty bad.

The email builder is easy to use and automatically optimizes for mobile. The integration between Salesfusion and our CRM has increased the communication and clarity between marketing and sales.

I don't like that the different pieces of the system don't match each other (email builder vs landing page builder).

We have increased our marketing outreach in both volume and engagement.

SalesFusion handles the demanding tasks we need it to but there is a bit of a learning curve involved.

The cost of the platform is really nice. We can basically do everything we were using Pardot for.

Can end up looking messy if you don't know the software well when you start working on it.

Incremental changes to functionality as new updates are implemented can be confusing.

0 just launched and is awesome. Their other modules are great too.

Very positive with quick and accurate support from dedicated team.

There are sometimes lags and false information can be transferred from one campaign to another.

Salesfusion has been a fabulous vendor for the past few years.

Fairly easy to navigate, good e-mail builder, good page-builder, very responsive support. Oh, and very good interface with Salesforce - easy to use custom fields.

Easy to use, easy to learn and creates a great email. Customer service can be slow when chatting, but they will always do their best.

We reduced our marketing costs without losing any features our previous software had.

Customer support is amazing, quick to respond and resolve questions and issues. The system has been great for us and allows us to take our marketing efforts to the next level.

Purchased Salesfusion to use with an implementation of Bullhorn CRM - the integration worked perfectly and the team who managed the onboarding process has been fantastic.

I definitely love Salesfusion, the ease-of-use and integration between CRM and MA platform.

It's a fabulous tool for the price to make designing and sending targeted emails a breeze.

I have experienced occasional slowness and trouble uploading images and distribution lists.

Get Mail Chimp - Much cheaper product with social media integration, email and landinpage builder (without needing to know HTML/ CSS and spam filter testing).

It's a fairly easy platform to use and does have a lot of useful features, including the event forms and email nurture that I find useful.

The software is very intuitive to use. I also love all of the reports and statistical information that I can access.

Salesfusion offers very robust functionality - easily rivaling, if not coming out ahead of, Pardot and Marketing Cloud - at affordable prices for all tiers. Plus it is very easy to use.

US Dollar

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations.


Verse.ai helps businesses with lead response and follow-up. By infusing innovative technology with industry expertise, Verse.io has developed a formula built to reduce time spent sifting through subpar online leads, thereby empowering sales reps to maximize focus on serious prospects in order to increase conversion rates. 


The Verse.ai platform works with all lead types, sources, and CRMs, automatically funneling in leads as soon as they’re received. Verse.io uses a blend of automation, human touch, and proven scripts to instantly contact every lead and vet thoroughly. Furthermore, Verse.io provides sales teams with full control of the lead engagement process: customized preferences, real-time conversation access, and the power to pass all engagement data back to a CRM. Once the lead is deemed qualified, it is passed back to the sales rep. This handoff is accomplished either through live transfer, or an appointment that is booked directly on a sales rep's calendar. 


LongDescription

Lead Notifications

Personalization

Lead Engagement

Lead Capture

SMS Messaging

Drip Campaigns

Referral Tracking

Human Handover

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

One-to-One Messaging

Lead Management

Email Marketing

Real Time Data

Performance Metrics

Multi-Channel Communication

Lead Segmentation

Real-Time Notifications

Email Management

Source Tracking

Activity Dashboard

Alerts/Notifications

Chat/Messaging

Real-time Conversations

Lead Nurturing

Interaction Tracking

Email Automation

Reporting/Analytics

Contact Database

Lead Qualification

Appointment Management

Appointment Scheduling

Campaign Management

Sales Pipeline Management

Natural Language Processing

AI/Machine Learning

Chatbot

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

501-1000

1000+

Verse.ai

In Person

Live Online

Webinars

Documentation

Videos

Sugar Market (previously Salesfusion) focuses on what matters most to marketers — streamlining campaign creation, understanding engagement, improving conversions and driving more revenue.


Attract traffic to your website using SEM, SEO and social media tools and then track their digital activities with a buyer journey view. Capture leads by creating conversion-focused landing pages and forms in minutes and construct engaging emails using templates, drag-and-drop builders or code.


Multi-step nurture campaigns and sophisticated lead scoring models help you to qualify leads which can automatically be sent to Sales via native CRM integrations with the most commonly used CRMs. Sugar Market is the intuitive, all-you-need marketing automation solution built to work for you.



AB Testing

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Social Marketing

Activity Tracking

Marketing Calendar

Multi-Campaign

Customizable Fields

Template Management

ROI Tracking

Data Import/Export

Email Campaign Management

Self Service Portal

Subscriber Management

Contact Management

Lead Verification/Validation

List Management

Channel Management

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Workflow Management

Dynamic Content

Event Triggered Actions

Candidate Management

CAN SPAM Compliance

Segmentation

Website Visitor Tracking

WYSIWYG Editor

Image Library

Conversion Tracking

Mobile Optimized Emails

Spam Blocker

Auto-Responders

Search Marketing

Prospecting Tools

Multivariate Testing

Please visit our pricing page for further information at: https://www.sugarcrm.com/uk/pricing/

Verse.ai vs Sugar Market

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