EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.

This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.

Engagebay - an amazing all-in-one CRM you can ever think about.

Really easy yo use, perfect for tacking deals and clients.

The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently.

Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.

One platform for marketing, sales and support for affordable price with excellent customer service.

Customer service was amazing and the platform was suprisingly so easy to use.

A pleasure to work with, really want to do anything thy can to help you out.

It’s hard to edit email Templates and landing pages.

Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.

We had some special requirements for our custom CRM and the team was very helpful in getting new functions create for us and made sure we were taken care if we had any issues or concerns.

It is amazing to me how feature-rich the platform is at the cost.

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.

As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned.

More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Engagebay is well suited for our small business which is developing rapidly.

The suite of tools is good and the fact it is integrated with many tools in one was helpful. It did however have issues.

Easy of use, easy of implement, easy of integrate.

It made no sense that they rather lose a customer totally than provide a discount so that to me suggested bad business and support in the future.

It's automation and landing page feature are excellent.

I have tried this and am very happy. It is easy to integrate with apps.

Landing page templates are very limited at the moment.

I love the landing page builder and ability to import a URL and basically create any type of landing page. This makes creating funnels super easy.

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

The product is easy to use and the customer support is great.

The software is great and very much extendable with API and other customization.

Being an all-in-one CRM, it helps me club various activities at one place and engage with them seamlessly.

Very fewer options in templates where we can drag and drop.

Highly efficient and effective software. Great CRM to use for Marketing, Sales and Lead Generation.

Great, customer service fixes problems / questions right away in the chat.

Affordable with Great Features and Outstanding Customer Support.

You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Most important features for my business are the intuitive click-and-create automations, which eliminate the need for a small sales management team.

Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.

CRM system that takes care of all your needs and with the great support from the Engagebay Team. Fast, efficient, effective and easy to manage.

Software is overall nice some features are missing and some on the current ones are limited but overall its very easy to use and hope to see where the software goes to into the future.

I would have to say this has been expremely painful and the company still owes us money and an explaination.

It also gives us a chance to offer further discounts or give extra attention to get the potential customer to book our home cleaning service. It is simple to use and and very useful.

Internally, they do not have procedures for implementing integrations or ensuring those integrations work. Hatch has made several large mistakes that have caused serious issues for our team.

The ease in creating campaigns, and the ability to send email and text campaigns at the same time and have the ability to receive and make calls too.

The problem was it also sent the same message to old customers that I already sold and was confusing some many, I had to call them and apologize.

First they over charged us for our first year of usage by charging us the start up fee every month.

Very easy to use, notified easily, and a great way to get organized.

Hatch is an amazing tool to connect with your clients.

Dispute now lies with AMEX. Run for your life from these criminals.

Very easy, the set up was quick. Sensitive content hidden] is great on communication with our team and ensuring we are set up for success.

This follow up software integrates with our CRM and works flawlessly.

It is helping to revitalize stale project communciation, and better maintain existing communcations to close more projects.

My overall experience with Hatch is great. I had to use customer support yesterday and I got a reply in seconds.

Also Hatch's automations were very annoying to our customers and leads, they were way too aggressive.

From set up to integration with existing apps/CRM's they've got it down to a science. If you have a question or need help, they're always available and ready to jump in.

Once I was properly trained with the software it was very easy and I enjoy using.

I feel Hatch is a great software that fills a the gap for many industries that need to automate lead source followup. I can't imagine a better lead source software.

We are currently disputed this with our bank as hatch is quite unreasonable about their own limitations and utter failure to set us up with what they promised.

The downsides are that this app is faking it until they make it. It is a half-baked tool that cannot be configured by the end-user.

You have to sign a contract. If you dislike hatch or hatch does not follow through on the work that needs to be done on their end, then you are out of luck and stuck in a contract.

Its been great & the customer service is very helpful.

Hatch refused to acknowledge cancellation. Refused to return emails.

If you are interested in nurturing your lead you can utilize a basic chrome extension to do what this software does.

I love the automation for following up with leads and the ability to make drip campaigns. Navigation of Hatch is very easy for any user to pick up.

Love that it helps keep us in contact with clients.

Customer Service Horrible - Avoid getting - they will charge your card first - they are not interested in long term relationships. Just keeping monthly charges.

US Dollar

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relationships with customers and retain them for a lifetime.


Features of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management and more. It comes with a built-in CRM, which allows firms to manage and track all activities across customers, leads and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement and more.


EngageBay enables businesses to use Zapier and Xero integration to connect the platform with several third-party applications such as Salesforce, Intercom, MailChimp, Hubspot and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone and email.



LongDescription

Support Ticket Management

Engagement Tracking

A/B Testing

Signature Management

Content Delivery

Cataloging/Categorization

Lead Notifications

Sales Analytics

Forecasting

Multi-Channel Marketing

Personalization

Social Marketing

Meeting Management

Internal Chat Integration

Email Monitoring

Real-time Scheduling

Mobile Alerts

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Activity Tracking

SEO Management

Leaderboards

Transfers/Routing

Data Synchronization

Customer Segmentation

Subscription Management

Progress Tracking

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Workflow Configuration

Task Scheduling

Multi-Account Management

Real Time Editing

Marketing Calendar

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Calendar/Reminder System

Lead Distribution

Multiple Site Management

Site Search Tracking

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Offline Form

Audience Targeting

Calendar Management

Automated Publishing

Goal Management

Call Management

Customizable Fields

Automated Routing

Churn Management

Call Center Management

Call Disposition

Progressive Dialer

Template Management

ROI Tracking

Data Import/Export

Email Tracking

Email Campaign Management

Win/Loss Analysis

Campaign Planning

Call Routing

Customer Support

Lead Generation

Email Templates

Subscriber Management

Account Alerts

Contact Management

Lead Verification/Validation

Content Management

Visual Notifications

Form Builder

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Proactive Chat

Sales Reports

Transcripts/Chat History

Call Scheduling

Performance Metrics

Routing

Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially)

Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially)

Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

EngageBay CRM

In Person

Live Online

Webinars

Documentation

Videos

Hatch is a messaging application that helps businesses in home improvements, real estate brokerage and mortgage industries engage with customers and leads via text messages. 

Businesses can connect Hatch with various third-party platforms and respond to leads using personalized emails, texts and voicemails. It sends text notifications to teams about qualified leads and lets managers communicate with them via chat, email and phone calls. 

EngageBay CRM vs Hatch

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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