All Expandi Reviews
1-25 of 31 Reviews
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Inna
Verified reviewer
Security and Investigations, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Perfect tool for automated marketing
Now the whole lead gen flow is automated. Once we start the flow in Hubspot it is initiated on Expandi via Integromat. This saves us lots of time. Additionally, all statuses from Expandi (Linkedin connection request accepted, contact replied on Linkedin, etc.) are reflected in Hubspot properties. Expandi helps personalize our messages as it allows using of placeholders. I really love Expandi and all our lead gen guys do.
PROSFinally, we found the tool which helped us to connect email and LinkedIn sequences in one flow.
CONSThere's nothing. It totally satisfies us.
Reason for choosing Expandi
Because there are no alternatives which cover our requirements.
Łukasz
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Expandi - Possibly the most robust LinkedIn tool on the market.
How to safely expand LinkedIn network, in a way that brings really valuable people to it, not just randomly spaming
PROSEase of use, security, confidence, ability to create a branching campaign with simple logic (builder campaigns), easy managment of multiple users, proactive campaigns (inbound, posts scrape, people you may know)
CONSAfter Last update, UI feels less friendly on small screens, some features are locked behind number of subscriptions, some training materials could be better.No Inmail support for now.No build in integration with CRMs, just Zapier
Reason for choosing Expandi
More functions, more convincing demo
Reasons for switching to Expandi
More functionality, Salesflow is bad when you have to manage multiple users from a single account
Pavels
Internet, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2023
Great features promised, but the tool does not work
Very poor experience, as when you read about a tool's features, you expect them to be available to you and work properly. But for Expandi that is not the case.
PROSIf all the features Expandi claims to have were available and worked properly, it truly would be an awesome tool. So I liked most their promises, which sadly were not fulfilled.
CONSThe homepage says it's "reliable" but it's not. The campaign just gets stuck and does not work, the support can't help and doesn't even know why the issue appeared. If you pay in full for the subscription and you stop it mid-billing period to avoid automatic payment and continuing the subscription to the next billing period, the tool just hides all your campaigns data and stops them. So essentially you don't get what you paid for, while the billing period you paid for is still in progress. The documentation seems fine at the first glance, but when you start to really use the tool and it's features, you will learn that a lot of details are not described, support does not know the details too, and the worst part- the support will not even try to understand your request and issue, but instead will throw the docs links to you which do not help and sometimes are not even relevant to your request. That's when you are a paid plan user and pay 99$ a month.Many important features do not work properly or do not work at all. Setting the use of variables is a nightmare even if you follow the docs, condition blocks can just make campaign leads stuck and not move further to any branch, in other words your campaign will not be working at all.
Amin
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
I'd rate Expandi 10/10
I have been using Expandi for more than two years for my 10+ clients and recommended more than 8 people and one of them bought like 50 Expandi access. I love this tool cause - 100% cloud-based tool - mimics human behavior (V2) - Customer support & - I did not get any warning from LinkedIn casue Expandi stays me under limit - more
CONS- Expandi needs to build image personalization stuff in-house (hyperise)
Stanislav
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Satisfied Lead Gen Agency
Opening sales conversation for clients, getting leads
PROSMessage sequences, support and templates for sales
CONSBuilder campaigns or other new features seems good in v2 but for longer time it was difficult to judge if we have higher success with new tactics due to missing data or weak statistics. Maybe now it would be easier with "per step stats"
Reason for choosing Expandi
safety because LinkedIn made changes with limits and it looked we can get into trouble
Reasons for switching to Expandi
Safety and we can run it for clients. Client can outsource it to our agency
Vendor Response
Thanks for your review Stano! Happy to collaborate with you and your company :)
Replied May 2022
Arthur
Verified reviewer
Information Technology and Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2023
waste of time
This is the first and the last time I recommend Expandi to my clients.
PROSat first, I liked the builder and the ability to create fairly sofisticated yet simple flows BUT
CONSafter hours of work and clicking the save button every few minutes, it deleted 60% of my work and there's no way to bring it back. I got mad but patiently recreated the entire flow clicking the save button every 30 seconds now. As soon as I refreshed the page - almost the entire flow was gone again. And there's no way to bring this back.
Reason for choosing Expandi
It seemed to have had all the necessary functionality, but now that I know I can lose hours of my time recreating the same nods that just keep disappearing, I'd rather change it to a different product.
Pavel
Verified reviewer
Information Technology and Services, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great product for Linkedin automation
The platform offers a variety of customizable templates that have made it incredibly easy for our team to create professional and effective messages for our campaigns. We are very grateful for this.
PROSA group campaign is incredibly helpful for our purpose to message audiences from specific groups that are relevant to us.
CONSEverything works well, we don't have any complaints.
Valeriia
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Unleashing the Power of LinkedIn Engagement
From user-friendly templates to intricate decision flows and captivating personalization options like images and GIFs, Expandi equips us with a robust toolkit.
PROSExpandi effectively addresses a pivotal challenge we often encounter: fully unlocking LinkedIn's potential as a vital component of our outreach strategy. The platform maximizes the value of LinkedIn's rich dataset, offering an extensive array of tools to seamlessly identify, filter, and extract prospects.
CONSAny issues I encounter are more broadly related to the challenges of LinkedIn engagement, which is a shared aspect among similar tools.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Great tool for PR&Marketing teams for event invitations and outreach
Easy to implement, good service. Nice product if you are looking to take your LinkedIn event invitations and marketing efforts to the next level.
PROSThe ability to send automated LinkedIn event invitations to targeted audiences through the platform has greatly increased our attendance and engagement rates.
CONSWe had issues with Linkedin connections at the registration, but the support team helped us fast, so generally, everything is fine.
Reason for choosing Expandi
The product itself is handier and is a good fit if you want to use it with teammates
Reasons for switching to Expandi
Better user experience, flexible team management, good pricing for a monthly subscription
Irene
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great platform for those who are involved into b2b lead generation
In a world where precision is the key to successful lead generation, group search at Expand has been a revelation. The meticulous scraping process, executed seamlessly by Expandi, has empowered us to identify and connect with potential clients from pertinent LinkedIn groups.
PROSIt's like having a sales Swiss Army knife, with webhooks that sync like clockwork and a LinkedIn group trick up its sleeve.
CONSThe initial setup was challenging, but it worth that
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Reliable tool for a moderate price
Expandi is a great tool to automate routine workflows and stay safe on LinkedIn but not all features were discovered and implemented yet.
PROSSafety and reliability. Connection and Messenger Campaigns with sequences. Ability for integrations with other tools. Continuous improvements and new features delivery.
CONSLack of manuals and descriptions for some functions and features. Design and interface on V.2 need time to get used to. Running campaigns management.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2022
Whole lot of mess
It doesn't work and they try to say it's something you have done
PROSsome features are better such as inbox and tagging
CONSnothing works and is always buggy with customer support complete and utterly rubbish
Vendor Response
Hey, sorry to hear you seem to have been struggling with Expandi. Could you reach out to me on support@expandi.io? We would love to see how we can help you and since you didn't leave any info we cant contact you directly!
Replied May 2022
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
A solid LinkedIn outreach platform
Overall our experience is great and we recommend our customers and coleagues on using it.
PROSAn easy to use LinkedIn outreach platform which provides a strong sense of confidence within a very delicate practice, alongside the ability to track the activity and optimize it over time.
CONSA significant downside is lack of ability to sync the activity with CRM platforms like Salesforce.com
Ivan
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Expandi Rocks!
These guys rock! they care for their community and listen to us.
PROSOverall a complete tool with great UI and knowledgebase. Customer Service is top notch and personalization is at another level.
CONSWish they had more trigger functionality to move data to/from webhooks.
Greg
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
15 stars! Best customer support in the space!
Incredible experience overall. Highly recommended
PROSCustomer Support and their stats/management.
CONSAbility to boost requests. A few other competitors are taking advantage in this space.
Reason for choosing Expandi
Better customer support
Reasons for switching to Expandi
Expandi supported better with customer support
Anastasiia
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent platform with brilliant support
Now, we're able to automate the LinkedIn outreach process in a secure way, which has saved us a lot of time and hassle. By automating manual work, we're able to find more customers and accomplish our marketing goals more efficiently. Overall, we're really happy with this platform and would definitely recommend it.
PROSWe've been using this platform for a while now and we're really impressed with the customer support and service we've received. The team is always willing to help us figure out the best practices and make the most of the many features and capabilities available. One of our favorite things about this platform is the ability to create different searches and outreach strategies to engage with our audience in new ways.
CONSAt first, we found it a bit overwhelming to navigate all the different features, but the support team helped us get up and running quickly.
Diana
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2023
I can't recommend Expandi as you'll spend too much time in chats with support and we'll spend much
The list of blockers to start. Problems with account connection. Uses customer support help for 3 of 4 connected accounts and loses a lot of time for that.Unfortunately, we have some strange situations, when Expandi charges for 7 users while we use just 4. Again, we've added 4 users, and they charge for 7. I've asked to do the refund and promise to put that money in our account as a payment for next month. Next month expandi charges again for 7 seats while we use just 4. I've spent too much time communicating with support in both situations and 0 results. For me, it looks like financial fraud from their side.
PROSI was really impressed by Expandi when start to used it. The interface looks really good. The list of content cases with nice and fresh advices for leadgeneration
CONSInterface looks good and really comfortable to use
Reason for choosing Expandi
I am looking for alternative
Ekaterina
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Expandi is a great tool for outreach
The prioritization feature within Expandi has allowed us to focus on the top performers and achieve greater results. The platform is user-friendly and their customer support team was always available to assist with any questions.
CONSI can't think of anything right now. The platform is very helpful and the team is friendly Reasons for Choosing Expandi: I am constantly on the lookout for new and innovative solutions to enhance our outreach efforts. Expandi has been a game changer for our company's growth strategy.
Reasons for switching to Expandi
More features, better usability, great support
Denys
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Expandi is Cool Product
The integration is easy. Expandi has good UX. Expandi allowed me to increase outreach volume in several times.
CONSExpandi doesn't have significant cons.
Reason for choosing Expandi
Price for Value
Dillon
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent tool and support
I like how I dont have to worry about linkedin and they always stay on top of updates and keeping you informed about limitations to protect your account. Customer support is top tier.
CONSI really have nothing bad to say about it.
Kenzie
Marketing and Advertising, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Wonderful interface and customer service was so great
I love how easy it is to use. I found is super understandable to learn and our campaign success happened instantly.
CONSIt's quite expensive - I wish there were some sort of tiered subscriptions.
Francisco
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Expandi is great
Expandi's user friendly and easy to navigate. Less work, good results.
PROSAutomation in sending out connections and messages sequencing.
CONSNone at all. It has been a good experience using Expandi.
Inna
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
if you need specific network to build this is the tool
Very good, highly recommended
PROSYou have the task to get in touch with people in your audience. Doing it manually will take forever while Expandi outsources this process for you. Headache removed and you can focus on your things.
CONSAt the beginning it was a bit difficult to understand some parts but then customer support came in and did it for us, was nice and fast.
Maryna
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Expandi saves me time, money and resources
I can get high-quality lists of leads with low effort and can automate the messaging which I was doing manually in the past. Now it saves me hours every week. I especially like the campaign builder, as I can design the exact outreach I would like for prospecting.
CONSThere are some features I have never used before as I have had no need to
Yurii
Translation and Localization, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
The best tool for LinkedIn
Great. It turned my LinkedIn into a sales machine
PROSIt is easy to use and [SENSITIVE CONTENT] and the team share super valuable insights and strategies on how to get the best result with LinkedIn sales. And integration with Hyperise is fantastic
CONSThe price is a bit high, but it is worth it anyway