All Expandi Reviews

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Inna

Verified reviewer

Security and Investigations, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Perfect tool for automated marketing

Now the whole lead gen flow is automated. Once we start the flow in Hubspot it is initiated on Expandi via Integromat. This saves us lots of time. Additionally, all statuses from Expandi (Linkedin connection request accepted, contact replied on Linkedin, etc.) are reflected in Hubspot properties. Expandi helps personalize our messages as it allows using of placeholders. I really love Expandi and all our lead gen guys do.

PROS

Finally, we found the tool which helped us to connect email and LinkedIn sequences in one flow.

CONS

There's nothing. It totally satisfies us.

Reason for choosing Expandi

Because there are no alternatives which cover our requirements.

Łukasz

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Expandi - Possibly the most robust LinkedIn tool on the market.

How to safely expand LinkedIn network, in a way that brings really valuable people to it, not just randomly spaming

PROS

Ease of use, security, confidence, ability to create a branching campaign with simple logic (builder campaigns), easy managment of multiple users, proactive campaigns (inbound, posts scrape, people you may know)

CONS

After Last update, UI feels less friendly on small screens, some features are locked behind number of subscriptions, some training materials could be better.No Inmail support for now.No build in integration with CRMs, just Zapier

Reason for choosing Expandi

More functions, more convincing demo

Reasons for switching to Expandi

More functionality, Salesflow is bad when you have to manage multiple users from a single account

Pavels

Internet, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2023

Great features promised, but the tool does not work

Very poor experience, as when you read about a tool's features, you expect them to be available to you and work properly. But for Expandi that is not the case.

PROS

If all the features Expandi claims to have were available and worked properly, it truly would be an awesome tool. So I liked most their promises, which sadly were not fulfilled.

CONS

The homepage says it's "reliable" but it's not. The campaign just gets stuck and does not work, the support can't help and doesn't even know why the issue appeared. If you pay in full for the subscription and you stop it mid-billing period to avoid automatic payment and continuing the subscription to the next billing period, the tool just hides all your campaigns data and stops them. So essentially you don't get what you paid for, while the billing period you paid for is still in progress. The documentation seems fine at the first glance, but when you start to really use the tool and it's features, you will learn that a lot of details are not described, support does not know the details too, and the worst part- the support will not even try to understand your request and issue, but instead will throw the docs links to you which do not help and sometimes are not even relevant to your request. That's when you are a paid plan user and pay 99$ a month.Many important features do not work properly or do not work at all. Setting the use of variables is a nightmare even if you follow the docs, condition blocks can just make campaign leads stuck and not move further to any branch, in other words your campaign will not be working at all.

Amin

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

I'd rate Expandi 10/10

PROS

I have been using Expandi for more than two years for my 10+ clients and recommended more than 8 people and one of them bought like 50 Expandi access. I love this tool cause - 100% cloud-based tool - mimics human behavior (V2) - Customer support & - I did not get any warning from LinkedIn casue Expandi stays me under limit - more

CONS

- Expandi needs to build image personalization stuff in-house (hyperise)

Stanislav

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Satisfied Lead Gen Agency

Opening sales conversation for clients, getting leads

PROS

Message sequences, support and templates for sales

CONS

Builder campaigns or other new features seems good in v2 but for longer time it was difficult to judge if we have higher success with new tactics due to missing data or weak statistics. Maybe now it would be easier with "per step stats"

Reason for choosing Expandi

safety because LinkedIn made changes with limits and it looked we can get into trouble

Reasons for switching to Expandi

Safety and we can run it for clients. Client can outsource it to our agency

Vendor Response

Thanks for your review Stano! Happy to collaborate with you and your company :)

Replied May 2022

User Profile

Arthur

Verified reviewer

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2023

waste of time

This is the first and the last time I recommend Expandi to my clients.

PROS

at first, I liked the builder and the ability to create fairly sofisticated yet simple flows BUT

CONS

after hours of work and clicking the save button every few minutes, it deleted 60% of my work and there's no way to bring it back. I got mad but patiently recreated the entire flow clicking the save button every 30 seconds now. As soon as I refreshed the page - almost the entire flow was gone again. And there's no way to bring this back.

Reason for choosing Expandi

It seemed to have had all the necessary functionality, but now that I know I can lose hours of my time recreating the same nods that just keep disappearing, I'd rather change it to a different product.

User Profile

Pavel

Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great product for Linkedin automation

The platform offers a variety of customizable templates that have made it incredibly easy for our team to create professional and effective messages for our campaigns. We are very grateful for this.

PROS

A group campaign is incredibly helpful for our purpose to message audiences from specific groups that are relevant to us.

CONS

Everything works well, we don't have any complaints.

User Profile

Valeriia

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Unleashing the Power of LinkedIn Engagement

From user-friendly templates to intricate decision flows and captivating personalization options like images and GIFs, Expandi equips us with a robust toolkit.

PROS

Expandi effectively addresses a pivotal challenge we often encounter: fully unlocking LinkedIn's potential as a vital component of our outreach strategy. The platform maximizes the value of LinkedIn's rich dataset, offering an extensive array of tools to seamlessly identify, filter, and extract prospects.

CONS

Any issues I encounter are more broadly related to the challenges of LinkedIn engagement, which is a shared aspect among similar tools.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Great tool for PR&Marketing teams for event invitations and outreach

Easy to implement, good service. Nice product if you are looking to take your LinkedIn event invitations and marketing efforts to the next level.

PROS

The ability to send automated LinkedIn event invitations to targeted audiences through the platform has greatly increased our attendance and engagement rates.

CONS

We had issues with Linkedin connections at the registration, but the support team helped us fast, so generally, everything is fine.

Reason for choosing Expandi

The product itself is handier and is a good fit if you want to use it with teammates

Reasons for switching to Expandi

Better user experience, flexible team management, good pricing for a monthly subscription

User Profile

Irene

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great platform for those who are involved into b2b lead generation

In a world where precision is the key to successful lead generation, group search at Expand has been a revelation. The meticulous scraping process, executed seamlessly by Expandi, has empowered us to identify and connect with potential clients from pertinent LinkedIn groups.

PROS

It's like having a sales Swiss Army knife, with webhooks that sync like clockwork and a LinkedIn group trick up its sleeve.

CONS

The initial setup was challenging, but it worth that

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Reliable tool for a moderate price

Expandi is a great tool to automate routine workflows and stay safe on LinkedIn but not all features were discovered and implemented yet.

PROS

Safety and reliability. Connection and Messenger Campaigns with sequences. Ability for integrations with other tools. Continuous improvements and new features delivery.

CONS

Lack of manuals and descriptions for some functions and features. Design and interface on V.2 need time to get used to. Running campaigns management.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2022

Whole lot of mess

It doesn't work and they try to say it's something you have done

PROS

some features are better such as inbox and tagging

CONS

nothing works and is always buggy with customer support complete and utterly rubbish

Vendor Response

Hey, sorry to hear you seem to have been struggling with Expandi. Could you reach out to me on support@expandi.io? We would love to see how we can help you and since you didn't leave any info we cant contact you directly!

Replied May 2022

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

A solid LinkedIn outreach platform

Overall our experience is great and we recommend our customers and coleagues on using it.

PROS

An easy to use LinkedIn outreach platform which provides a strong sense of confidence within a very delicate practice, alongside the ability to track the activity and optimize it over time.

CONS

A significant downside is lack of ability to sync the activity with CRM platforms like Salesforce.com

Ivan

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Expandi Rocks!

These guys rock! they care for their community and listen to us.

PROS

Overall a complete tool with great UI and knowledgebase. Customer Service is top notch and personalization is at another level.

CONS

Wish they had more trigger functionality to move data to/from webhooks.

Greg

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

15 stars! Best customer support in the space!

Incredible experience overall. Highly recommended

PROS

Customer Support and their stats/management.

CONS

Ability to boost requests. A few other competitors are taking advantage in this space.

Reason for choosing Expandi

Better customer support

Reasons for switching to Expandi

Expandi supported better with customer support

Anastasiia

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Excellent platform with brilliant support

Now, we're able to automate the LinkedIn outreach process in a secure way, which has saved us a lot of time and hassle. By automating manual work, we're able to find more customers and accomplish our marketing goals more efficiently. Overall, we're really happy with this platform and would definitely recommend it.

PROS

We've been using this platform for a while now and we're really impressed with the customer support and service we've received. The team is always willing to help us figure out the best practices and make the most of the many features and capabilities available. One of our favorite things about this platform is the ability to create different searches and outreach strategies to engage with our audience in new ways.

CONS

At first, we found it a bit overwhelming to navigate all the different features, but the support team helped us get up and running quickly.

Diana

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

I can't recommend Expandi as you'll spend too much time in chats with support and we'll spend much

The list of blockers to start. Problems with account connection. Uses customer support help for 3 of 4 connected accounts and loses a lot of time for that.Unfortunately, we have some strange situations, when Expandi charges for 7 users while we use just 4. Again, we've added 4 users, and they charge for 7. I've asked to do the refund and promise to put that money in our account as a payment for next month. Next month expandi charges again for 7 seats while we use just 4. I've spent too much time communicating with support in both situations and 0 results. For me, it looks like financial fraud from their side.

PROS

I was really impressed by Expandi when start to used it. The interface looks really good. The list of content cases with nice and fresh advices for leadgeneration

CONS

Interface looks good and really comfortable to use

Reason for choosing Expandi

I am looking for alternative

User Profile

Ekaterina

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Expandi is a great tool for outreach

PROS

The prioritization feature within Expandi has allowed us to focus on the top performers and achieve greater results. The platform is user-friendly and their customer support team was always available to assist with any questions.

CONS

I can't think of anything right now. The platform is very helpful and the team is friendly Reasons for Choosing Expandi: I am constantly on the lookout for new and innovative solutions to enhance our outreach efforts. Expandi has been a game changer for our company's growth strategy.

Reasons for switching to Expandi

More features, better usability, great support

Denys

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Expandi is Cool Product

PROS

The integration is easy. Expandi has good UX. Expandi allowed me to increase outreach volume in several times.

CONS

Expandi doesn't have significant cons.

Reason for choosing Expandi

Price for Value

User Profile

Dillon

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent tool and support

PROS

I like how I dont have to worry about linkedin and they always stay on top of updates and keeping you informed about limitations to protect your account. Customer support is top tier.

CONS

I really have nothing bad to say about it.

Kenzie

Marketing and Advertising, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Wonderful interface and customer service was so great

PROS

I love how easy it is to use. I found is super understandable to learn and our campaign success happened instantly.

CONS

It's quite expensive - I wish there were some sort of tiered subscriptions.

Francisco

Management Consulting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Expandi is great

Expandi's user friendly and easy to navigate. Less work, good results.

PROS

Automation in sending out connections and messages sequencing.

CONS

None at all. It has been a good experience using Expandi.

User Profile

Inna

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

if you need specific network to build this is the tool

Very good, highly recommended

PROS

You have the task to get in touch with people in your audience. Doing it manually will take forever while Expandi outsources this process for you. Headache removed and you can focus on your things.

CONS

At the beginning it was a bit difficult to understand some parts but then customer support came in and did it for us, was nice and fast.

User Profile

Maryna

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Expandi saves me time, money and resources

PROS

I can get high-quality lists of leads with low effort and can automate the messaging which I was doing manually in the past. Now it saves me hours every week. I especially like the campaign builder, as I can design the exact outreach I would like for prospecting.

CONS

There are some features I have never used before as I have had no need to

Yurii

Translation and Localization, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

The best tool for LinkedIn

Great. It turned my LinkedIn into a sales machine

PROS

It is easy to use and [SENSITIVE CONTENT] and the team share super valuable insights and strategies on how to get the best result with LinkedIn sales. And integration with Hyperise is fantastic

CONS

The price is a bit high, but it is worth it anyway

Showing 1 - 25 of 31 Reviews