Overall keeping my sales tasks in front of me and helping move prospects into clients. Overall a good experience.

Consistent improvements. Good combination of Hubspot sales and marketing in one platform and an extremely good value. Been pretty important in how we manage our list's and leads on the way to them becoming a client!

It is sometimes a bit slow processing when I'm using it.

I am so impressed by the notifications of significant updates to their system weekly. I want to invest in companies that invest back into themselves and Glasshive may be the best representative that we have seen do this!!

Glasshive helped us to make business processes occur whereas we were trying to figure out what needed to be done.

I wish that there were more and tighter integrations however I am sure that they will be available in the future. Glasshive has shown us their roadmap and the integrations appear to be on it.

It’s okay. With more work it could be better. I would choose another product, but the decision is not mine to make, ultimately.

I like the aesthetics of the interface. It’s very bright and appealing.

Things are all over the place. Adding companies is a pain because the application is poor at automatically importing basic company info like addresses and phone numbers. 9/10 times I have to manually enter or correct this information, or fill in missing info. It hardly ever captured the city.

Ease of use and cost. It also has prebuilt templates for msp

Not much my overall experience is positive

Overall I am pleased with the decision to move to GlassHive from some of the other CRM solutions. Our account manager has been with us from the start and consistency is key with us, we need to know what's new and when things are changing and he keeps us informed.

The process of configuring was simple and straightforward.

I haven't found much to dislike about the software, but I wish I had more time to dig into all the features.

Workflow for me is very important. The ability to stay in one place and handle business. Honey allows the majority of that to happen.

I really like the color schemes, it energizes the use. The product is really intuitive. I really, really like not having 2 email lists to track. My previous CRM really did not direct integration, so it kept 2 complete lists. Honey allows me to do all my work from O365 and updates the contacts accordingly. Importing lists was really easy and building templates is easy was well. Good start, good folks, good product. Looking forward to the pro version and a couple of months.

The Autotask integration still needs some work. It pulls in the current opportunities but know information in them. Of course opportunities created in Honey are fine. They need to develop floating dialogs, something their competition needs as well. Would like to see phone system integration better and integration with O365 calendar.

I love how easy it was to get going with Glasshive. The Glasshive team is AMAZING. Any time I have a question or need support, they respond timely!

There is no HTML capability making some email services unavailable.

We love GlassHive so far. We've been using it for our sales and marketing. It's been great to keep everyone on the same page, and to know what we are targeting. I love the lists and tasks features especially when we are running different mailing campaigns.

Customizable Easy to use Responsive team Open to suggestions Great content Has training videos and webinars Can create journey's

Still needs some refining Doesn't have the ability to make a pop-up on website

Easy and fun to use.

We have implemented Glasshive to help build our business development and marketing function and so far it has been easy to use and set up.

It would be great to get more diverse content such as land pages etc

The document tracking capability. Makes it easy to see what clients have signed agreements.

There are some inconsistencies when emailing documents.

It is easy to use and keeps track of all our activity

I like the interface and competitive pricing

We would like Twitter integrated for the social media section

So far - we've been very happy. As we get more familiar, I am hoping it becomes easier and easier to use!

We were looking for a better CRM and easier marketing campaign option. We've been using it about a month and getting the hang of it. The best part? If you have a question or problem - there is someone that can help! And I even got a video with my specific questions answered. No more spinning wheel looking on YouTube for random videos to help me with my day to day tasks.

There's not a ton on social - we still have to use another platform to handle our social media. IT would be nice to have it all in one.

Overall, I have had a very positive experience with Glasshive.

Some of my favorite features include contact importing, access to already created templates for email marketing and viewing the data from campaigns. I learned the basics of glasshive in a month and it is very easy to use. The integration with other apps like connectwise is great and works well.

One thing that would make creating templates more seamless would be to allow full access to add/remove features on the template and be able to move attachments text boxes, almost like microsoft word. For the most part it is easy to use, but if you send campaigns out on days like Tuesday, your data might not show up quickly since that day is very popular for emails in the glasshive database.

Very happy with the shift. [SENSITIVE CONTENT] has been super great at onboarding us and being available to answer any questions we help. Great customer experience.

GlassHive accomplishes 97% of what expensive CRM's offer at a fraction of the cost. The user interface is very intuitive and clean. Super happy with our decision to shift from Infusionsoft (Keap).

To be honest, there isn't anything I dislike at this time.

We have been happy with the product and the customer service.

We have found the software intuitive and easy to use. After just a bit of help with setup, we were off and running. We now create our own graphical marketing emails and landing pages.

Not really a con, but not being designers we needed a little bit of help with the best way to create our own content using their collateral builder and landing page builder.

Designing email campaigns is simple and easy in Glasshive. The platform is very intuitive. It also serves as a database for communications with prospects and clients.

Since it is browser-based, it is possible to accidentally hit the back button and lose recent edits. In terms of functionality, there are some things I wish I could do such as create smart lists or segment existing lists based on criteria from the database entry. However, Glasshivew keeps getting better and new developments and updates are continuously added.

I like how easy it is to create email marketing material, just don't like that it shows up different when sent out to everyone's email.

It is easy to use and creates a nice looking product

The email sent out by glasshive that I create never looks the same as the material I create on the website. Ex: the button feature: Looks good on your website but when email arrives it is a different shape and has the words are put in the button 2 times stacked on top of each other. Doesn't look professional.

Easy to use and I like all the features and help is always there

Easy to use and help is always there. Never had a issue

I cant think of anything. Everything I use it for is helpful

Thus far, the product, support and experience have been great ! Thank you!

Prebuilt Journeys are a HUGE get! This will save Hrs. as opposed to creating from scratch!

When creating journeys, each time you add a step, the page shifts, leaving you with having to find your place again. The incomplete tasks are great, would be awesome if you could click it and the areas that need attention would be highlighted, this would most assuredly save some time .

UI, ease of use, GH makes sales admin and marketing tasks easy.

Email builder editor, but they are doing great improvements recently, they listen to their customers!

I usually used it with a different service, it's very easy to reach everything thanks to its very easy interface

interface is nice and simple but there should be more customization

its been great!!

lots of options, user friendly, quick to learn, never had an issue.

none.

I have had a great experience with Glass Hive thus far. It is making it simple for me to transition from a different CRM platform and input information from existing leads.

I love the ease of use that this product offers and the ability for me to not only set up marketing campaigns but also be able to monitor them and how well they are working for us.

I cannot think of anything off the top of my head that I would change.

Overall great experience so far. It's a cost-effective sales and marketing tool that is a great way to get started with email drip campaigns, lead tracking, and creating landing pages/forms.

GlassHive is very straightforward and easy to use. The UI is intuitive, and it's easy to navigate throughout the site. I like all the different options, from landing pages, and email marketing, to lead tracking that you do with the software.

Although I really like the template customization, I feel there could be many more options in layouts and backgrounds to choose from. Hopefully, we will see more in the future. Also, there are some small software issues when building a template, like how the text isn't always pasted cleanly. I'm sure these will be worked out soon.

Its been a great experience moving from Hubspot to Glasshive. its easier to use and reports better with less effort.

I live that marketing and CRM management become one. You can combine marketing and sales rep activity touch points and reporting.

For all it does I'm waiting on communications and other sales functions to be integrated.