All InTouch Tool Reviews
1-25 of 41 Reviews
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Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Intouch Experience
What I like the most in Intouch is you can check the QA history etc.
CONSI don't have least like about Intouh. Just sometimes. They have a log issue.
Jeremy
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed September 2020
Secret weapon during COVID
Tool is awesome, person responsible for responding to support queries needs to be replaced.
PROSIt is a real game-changer and the $ for $ best investment I made for connecting with the ideal prospects and warming them up to a conversation. Current stats are about 40% of invites connect and about 8-10% are booking conversations. It kills Email campaigns that historically give results of 3% and phone tools which are about 0.03% connect rate. Things to consider: Spend the $800 to get Linkedin sales Navigator to make this tool sing. Send quality messages with intend to well-researched prospects. I hate people who send a lame message to connect for no other reason to connect. Don't ruin a quality tool like this with lame campaigns.
CONSThe support is terrible. It takes days to receive a response to an inquiry if you get a response back at all. that being said its an easy tool, so the need to contact them is low.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
Wish I could get more for the free plan
The light features are alright, but it would be better if you could get more value for your buck, and if it was more user friendly for Neurodivergency
CONSnot neurodivergent friendly application
sandeep
Information Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
very easy to use tool
sissified with the usage of the product.
PROSSafe for linkedin easy to manage connections
CONSinteface should be little imporved to work in background everything else is good
Sayeed
Outsourcing/Offshoring, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Great tool
happy with overall
PROSits great to use and manage. especially being able to integrate with our CRM. helps the volume game
CONSexport information could be better a\lso transferring duplicates to other lists can cause issues
Mackensie
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2023
Saves me time!
It saves me a ton of time with initial connection requests and a few follow ups so people don't fall through the cracks. It isn't complete automation (doesn't reply to replies), but that's okay... it starts the process which is super helpful!
CONSI wish they had a more robust dashboard that shows who has been sent which message, and stats of how many people replied to the initial outreach message. It would also get great to have a pause button to pause on certain days.
Jared
Apparel & Fashion, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
InTouch Review
Fantastic tool!
PROSAutomation and reliability of the product.
CONSFollow up occasionally malfunctions, and sends months later
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Best tool ever!
Best tool ever.. saved TONS of hours and got some clients!
CONSNothing that I can think of, everything works great
Amit
Verified reviewer
Security and Investigations, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Review: Intouch tool
i have used it very less, but still impressed
PROSAutomation feature is best in class and it is very simple to do
CONSit is bit laggy sometime when you have open multiple tabs
Mark
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing features
It works it gets the job done
PROSEasy to useSafetyI also throughly enjoy the automation
CONSLimits the hike price for unlimited should be like 50$ not 80$
kevin
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Intouch is AWESOME!
So far so good ! Can't complain!
PROSSimple and easy to load. Didn't take too long to get the hang of it.
CONSWish I could scrape the emails somehow. If theres a way to do that i wanna know.
Vendor Response
Thanks for sharing your experience Kevin! As for collecting emails - yes, InTouch Tool can do this for you too - it collects emails (and other publicly available information, like website, phone number etc) for those who connected with you. You can then export all the data to a CSV file from the "people" tab. If any other questions, just reach out to us at support@intouchtool.com Alex from InTouch Tool
Replied May 2020
kevin
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Intouch Review
Overall, Intouch is a great tool for anyone who is looking to expand their network! I has become a huge factor in my job app process.
PROSI love how easy Intouch is to use. It has been a huge factor in expanding my network in order to leverage jobs. It is a great platform!
CONSThere were sometimes bugs where the tool filled in a person's entire description for {{company}} if there are emoji s or abbreviations next to their company name, but I just avoided using the {{company}} tag. Other than that, everything else is great!
Terri
Marketing and Advertising, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Stay InTouch with your LI connections
I've had no problems with InTouch. I would recommend this to anyone!
PROSI like the ease of setting up my campaigns and then letting InTouch tool do the rest. It's a wonderful time saver for me.
CONSIt doesn't collect all of my connections, and it has to run while I'm not working on something else.
Reasons for switching to InTouch Tool
The ease of use.
Marija
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Time saving
The app is easy to use, it is really helpful. It saves an enormous amount of time when searching for prospects and sending follow-ups. I like that I can see the prospects in the pipeline and the fact that I can exclude someone from it. The InTouch Tool support team is very responsive and always helpful.
CONSThe fact that it can't work in the background. I understand completely why, but sometimes it just prolongs my other work.
Sonja
Management Consulting, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2021
Intouch Value
Easy to learn, apply and maintain. It might be valauble to add extra options allowing a mix of audience selection, titles etc. Compiling a list of the analytics to keep.
PROSI appreciate the automatization with the personalized messages allowing a semi-customized approach with new potential customers.
CONSI am not sure how I can change the market focus during a campaign or leaving out a person when I realize they might be the wrong target during the automated campaign
Alok
E-Learning, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Simplify the Connection Game
I had this plan for connecting with my target audience from more than 2 months. I was not able to execute this simply because of the time it normally takes to pick each prospect and send a personalized message. This tool automates it all. I am super delighted as a customer
PROSI love the simplicity of this tool. For a non techy person like me this really matters. I find this tool very efficient.
CONSThey should give at least 10 connection per day in free account.
barry
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Easy to use and amazing
This product didnt take much time to learn. Same day that I purchased the product it started helping me close deals. This product is great for two reasons - easy to use and will save you so much time with linkedin connections/messaging. Must buy!
CONSReally it does everything I was hoping for.
Reasons for switching to InTouch Tool
I was doing the same thing the tool does except I was paying an individual to do it.
Tarun
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
A very Powerful Tool
Have been able to reach out to a large audience on linkedin in a personalized way in a very cost effective manner.
PROSIt is a very good tool that can help with lead gen on linkedin. Makes life very easy and saves a lot of manual effort.
CONSNothing, everything about this tool is great.
Reason for choosing InTouch Tool
Found it very simple and easy to use and it helped us solve our linkedin automation problem.
Anonymous
2-10 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2021
Easy and intuitive to use
I like it!
PROSThis is an awesome way to get new Linkedin contacts! It’s like a game. Of course, you can copy-paste all those messages easily manually, but when you add the amount, then it gets complicated, and not so fun anymore.
CONSA bit slow, I don't want to wait for prospects responses even a day
Erika
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2021
Simple but powerful
We're using it to reach out to new followers and have increased our engagement on LinkedIn.
PROSI liked how InTouch was intuitive and found it easy to implement what I needed for our goals. I was impressed by all its features for a free version.
CONSI haven't encountered any issues; there have been no problems.
Joe
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
InTouch Tool
InTouch Tool is a great value. Saves a tremendous amount of time and effort. Agents can now automate the most time-consuming and tedious connection and reply tasks. Works as promised.
CONSYou must keep the screen up and not maximized. Not a deal breaker.
Grant
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Automated Prospecting!
InTouch is a fabulous tool that allows me to prospect via LinkedIn while I work, eat, or sleep.
PROSInTouch allows me to double my prospecting effort with ease.
CONSI love this software! I just wish Linkedin did not limit weekly connection requests.
Federica
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2021
Amazing app
This tool makes my life easier, I can still check all the profiles to see if the profiles match what looking for and then the app does the rest by itself! amazing app
CONSThe screen is a little big and can't be molded
David
Human Resources, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Simple & Reliable
A highly recommendable application for all LinkedIn professionals.
PROSEasy to learn and use makes it super useful for daily use.
CONSNothing so far, using it on daily basis with almost no errors, whatsoever. A perfect app for the long run.
H. J.
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed October 2021
Great Automated PA for LinkedIn
Love it
PROSLead generation and leads follow up campaigns
CONSI wanted to upgrade to be able to reach more contacts, but the process does not allow this without reaching to customer support offline
Reasons for switching to InTouch Tool
Price easy to use