My experience with Papa has always been a 10 out of 10 customer service responds in a reasonable amount of time. They always over deliver and they always are throwing in something even though they don't need to. I recently just onboarded my Chamber of Commerce to test try popo teams and it has been going very successful.

I like that Popl has many variation of digital business cards for small business owners. I also like the fact that there are a plethora of different types of digital business cards that you can use, whether it is a phone case, a key chain, or something that you can wear around your neck, also the option to have a custom makes it even better.

To be honest I don't have any cons really. I do think that the pricing could be improved but I can understand as a company they have to do what they have to do.

This software is amazingly easy for an administrator to set contact cards up for their team and to give the company its collective marketing voice in the easiest of ways. Yes, there are some idiosyncrasies of the platform that need to be ironed out, but overall it was so incredibly fun and easy to set this up.

It was fun to use and very easy to configure. It also allows the end users to have their own control over the personalization of their own card yet they don't have to. The ability to set this up for them and yet give them control is the most lovely.

I don't like that there are some glitches in adding additional social squares and having them not show up as expected without a browser window refresh. This product is mature, but there are just a few glitches that need to be ironed out.

I think teams should have package options. It’s too expensive compared to other systems. The pop feature doesn’t always work you have to keep trying. They keep coming up with extra charges specially in the design aspect

The digital business card & lead capture option

It doesn’t always work, it’s harder for Android to work since they have to turn curtains features on. It should pop with more ease

The integration with our CRM (Salesforce) is a fantastic feature. Also being able to take a picture of a traditional business card and the extraction of the info is incredible. The backend of the software is so easy to use and we love the customization.

Nothing at this time. We haven't been using the product long but love it so far.

My experience with Popl has been amazing and life changing.

Popl features several integrations of software that are easily accessed by myself or teammates that makes it more efficient to make sales and lead management.

Sometimes there are bugs and changes with no warning.

Product works as advertised as a business cards, it’s the extra app features for lead generation, additional info on the contact that it provides, and the many ways to share your info to others. Tons of features make it so much more than a digital business card.

Wish it had some auto grouping features for the contacts. For example to group contacts who are from the same company.

So far so great :)

The ability to customize and re-use the QR codes and just re-point them.

Nothing yet, besides it doesn't integrate with the CRMs that we use.

great!

Our favorite feature is the CRM integration. We can easily download leads and contacts with tags and placements into our CRM (Hubspot) for correspondence later.

the automatic email connection is a bit hit or miss. But an awesome idea if we can workout when it is sent specifically after making a connection via pop, or card scan.

great

I like the sharing options. and use it all the time

i dont really have any least concerns at this time

The ability to add an array of documents, videos, and custom links to each profile was probably the biggest deciding factor for us to do Popl.

Some of the UX can be glitchy at times. Sometimes certain design elements don't save or trying to rearrange tiles don't save or suddenly jump back into place. Perhaps we accidentally locked it, but either way, the UI and UX didn't make it clear on how to easily correct those glitches.

The idea of throwing out boxes and boxes of unused and never opened business cards to go completely digital was not a slam dunk with our team. Lots of questions and concerns were voiced. However, immediately after receiving and activating their Popl's the team began to trade creative ideas for displaying contact and content and have never looked back. After 30 days we scheduled an onboarding specialist to answer any questions and what we may have missed and the connections haven't stopped! (We just threw out the last of our paper business cards). #PoplOn

The best part of Popl is the customer service and it has exceeded expectations in every way possible. From the demo to onboarding and ongoing support I couldn't be happier. Second is the product itself. Our team has loved the creative profile options that allow them to stand out and be unforgettable. The UI is beautiful and easy to understand, even for a nearly-techless mind! Popl is an amazing conversation starter and shows that you take 'connecting' and relationship-building seriously. If you take connecting this seriously then follow up is guaranteed.

Our team hasn't run into anything yet that we don't like.

Simplicity. From the very moment I onboard a new hire, they can digitally have their company card and contact info ready to share. No more waiting for printed cards! I also love how the member's image comes over with their contact info and the receiver can see it in the text. Looks VERY professional and a VERY impressive way to share your contact information.

Popl makes onboarding new hires so much easier! I have all their contact info, website, address, reviews, and social media sites managed from ONE spot making edits easy and immediate! No more worries about reprinting cards when edits are required, just logon, make the change and hit update. Eliminates any stress. Our team just started using the Popl devices and everyone they come in contact with is so impressed! Customers and referral partners! Many have decided to join their own sales teams.

We had a few bumps with Popl with our Android users. Much of that will be remedied with the next Popl update I was told. So I am hoping that is true. Definitely is more iPhone friendly.

I am also using for my Real estate business no need to carry cards and able to capture clients information

Easy setup and quick collection of lead information. Able to share via email and text and customize to include company info

I don’t think I have any issues with popl so far it has features that work well for me

It has been great. Our rep has been very accommodating.

Our franchise owners get the leads from trade shows right away. We are able to provide each franchise owner an electronic business card that is branded properly. We can use the members as an online director for our business partners and for each owner to get contact information. They will give you a free electronic business card both during the trial (generic Popl branding) and also if you pay annually (can customize the branding) for each member.

It required some manually entry as each of our social media links are unique to each member (franchise location). The software doesn't appear to be built initial for franchises but they are updating software with requests that would solve the problems.

Popl has accelerated our organization in many ways. We have implemented it with multiple departments including marketing, sales, and HR. HR uses their cards at career fairs and employment events, and come back with ease of access to everyone they connected with in an organized fashion rather than keeping up with a handful of traditional business cards or resumes that can easily get lost. Sales reps are able to easily track leads through our integration with our CRM, and contact leads immediately.

My favorite thing about Popl is the design templates and customizable branded cards. That was essential to our business goals for the card to look like a professional extension of our company, and they do just that. The templates allow us to build a basic layout for each team member so that everyone has a similar design.

Integration with dynamics was a little tricky, but once we got it figured out it was worth it. This has accelerated our lead captures and allowed sales reps to touch potential clients in new ways. Just because our company is spread across the nation - the logistics of getting the cards to each user was difficult but that is no fault to Popl at all.

Welcome to the new age of networking and building your database. Popl has so many tools that help generate new leads and organize connections.

Nothing. In all honesty, I have to give major kudos to the development team that continue their hard work on innovating, enhancing and improving the way I network and track potential and returning clients

Popl makes the ease of sharing and collecting contact information, easy and painless. People think we are fancy when we use it.

Write out the gate. It is a little bit different to learn if you have multiple business cards to share, but it comes along quick and easy.

The ease of the product I can’t complain

More customizable options, colors, moods vibes

Some phones do not have an NFC reader. So, that is a hassle. We also have differences in iphones and androids that do have NFC readers. I'm having to instruct my contacts on how to do things and I'm having to be personal with their phones to get it to work sometimes. It is a great conversation starter when it works though. I don't like using the QR code. So, that has made it difficult.

I love that I can toggle between profiles and offer multiple different pieces of information. The layout and presentation is good. I also love the lead capture form on the main page.

People are trying to download my information and they are not getting my information. I have to explain to them how to save a contact card in their phones and I've had to become a mini expert on android and apple products because of it. I also do not like a monthly pricing model as I feel it is way over priced compared to what I could potentially make for myself. I just enjoy the ease of using someone else's design and not having to worry about it myself.

Good so far! A few hiccups here and there but that's to be expected when adopting any new system

The ability to scan cards and upload them directly to CRM's is paramount.

Wish there were a bit more level of detail when mapping to things specifically in SalesForce. Would love to see the ability to map contacts to a specific campaign within SF instead of having to do the export and then map them post

Implementation. [SENSITIVE CONTENT] and the operations team had us up and running in no time.

More features for the price compared to other digital business card companies

None so far. We’re still only a month in.

We are solving multiple contacts for possibly multiple people. ROI is something we really want to focus in pursuit of conferences and if they are worth going to. Also solving the method of handing out sales collateral and being able to give digital files is a game changer!

Using the trial period currently and the turnaround time to get devices was super quick. Pros include the efficiency, simplicity, and seeing everything generate in the management platform upon making a connection. Really thought the "reassign" feature is clever and will be used frequently by us having multiple VP's who might not be at an event, but can quickly let them know of someone they need to connect with.

Might just be my lack of training, but I had a hard time assigning devices to accounts. If I was doing this in mass assignments, I would need a little more direction to ensure the device matches with account and their QR code. Sometimes it didn't reflect in the account. I also found myself having to tell customers to make sure they "saved" me as a contact, because it seemed they'd scan it then close their phone and walk off.

Popl is easy to use, and sure to impress!

There is very little not to like about this impressive tool!

I'm expecting Popl to deliver on it's 3xing my lead gen, so far it has not, but I'm optimistic

I like the NFC and QR code technology, I also appreciate the redundancy for opportunities to connect with prospects and leads. The integration with our CRM is a huge bonus, and having a variety of devices to share info with is v cool.

Some deceptive messaging, advise you can get free branded popl devices with a team license, reality is free devices are Popl branded, custom branding is an extra cost. It's very difficult to get my team to buy in to moving away from legacy business cards, framing popl as a lead capture tool is more helpful.could also stand to have design templates for actual digital assets on the card (headers, logos, virtual backgrounds

They have the most wonderful and respectful customer services.

I love how I can create my own website working my own time don’t have to follow a guideline to make it as professional as I want to the place like this at the free trial even works better with that are you I’m done with this app. Amazing.

To be honest with you, there's nothing I did not like about Popl.