--- title: "Everlaw Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Everlaw. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Everlaw is a good fit for you!" source_url: "https://www.softwareadvice.com/legal/everlaw-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electronic Discovery Software](https://www.softwareadvice.com/ediscovery/) / [Everlaw](https://www.softwareadvice.com/legal/everlaw-profile/) / Everlaw Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/legal/everlaw-profile/) Reviews [Alternatives](https://www.softwareadvice.com/legal/everlaw-profile/alternatives/) # Everlaw User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 87 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 75 reviews (86%) - 4 stars: 11 reviews (13%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I liked their interface and have heard good things about their customer service, although I haven't needed to use their customer service. - Is it very easy to navigate for document review projects. - Great platform for e-discovery. ### Most mentioned cons - The migration from previous eDiscovery software to Everlaw, as with any migration, was not seamless and requires some technical support and organization on the part of a document manager to manage the migrated sets of documents. - The order of operations in search feature is not intuitive, especially when trying to include family members, but exclude certain coded documents. - The least thing I like about this software is that you can't copy assignment group review criteria. ## Everlaw customer reviews Showing reviews 1-25 of 87 (page 1). ### Litigation Paralegal's Best Friend - Overall rating: 5/5 - Reviewer: Heather M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cuts time while reviewing hundreds and/or thousands of documents. #### Cons Searches are very complex. I wish there were more hints on the face of the application. --- ### New EDiscovery Kid on the Block - Overall rating: 5/5 - Reviewer: Matt K. - Verified reviewer: Yes - Industry: Legal Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everlaw is one of the best tools when loading data in small to mid-size projects. The larger projects will work, but might be very challenging for non-admins to actually administer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is very fast and simple to use for even the most non-tech person. The ability to quickly process and review documents is very valuable and allows for quicker turn data review and productions without too many issues. #### Cons The searching syntax is strange, but there is lots of training to get users up to speed. At times, the product appears pretty but functionality can be rigid. #### Reasons for choosing Everlaw Clients wanted a web-based, self-service model that was simple to use. #### Reasons for switching to Everlaw The switch is client driven - many firms prefer the flexibility of Everlaw over Relativity. --- ### Ok to code but not produce - Overall rating: 3/5 - Reviewer: DJ K. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Having used multiple programs over the years - this would NOT be my first choice. The price is also on the high side. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The program makes coding fairly fast, although the user interface is not intuitive. Once you get the hang of the interface, coding is fast. #### Cons Production leaves a lot to be desired. It needs more flexibility and the ability to chose that the attachment be exported/produced as part of the main document. Not all people load the production into other programs when it is produced. They do binder reviews. --- ### It's Ever-easy, Ever-powerful, Ever-speedy, Ever-Intuitive, EVERLAW! - Overall rating: 5/5 - Reviewer: Barbara N. - Verified reviewer: Yes - Industry: Law Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our firm's experience with Everlaw, from top to bottom, has been excellent. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, one price for everything and not getting pelted with constant add-on charges. They continue to development their product always seeking to improve their software. Listening to and hearing the needs of their clients. Customer service is excellent. Reps are knowledgeable. Communication is excellent. I could go on but you should just learn for yourself. #### Cons still trying to find something negative... #### Reasons for switching to Everlaw We made the switch from Relativity to Everlaw initially because of the exorbitant cost. Further, Relativity is cumbersome and difficult for the average user to actually use and as such, adds yet another element of cost requiring a third party to do your searching and database management for you. --- ### Powerful Doc Management; the Right Amount of Control; Forward-Looking Feature Set - Overall rating: 5/5 - Reviewer: Jen J. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lately when I am most excited about is Everlaw's launch of AI features - which make all the sense in the world for legal ESI. While I haven't been able to use them yet (closed beta), I've seen demos and I can't wait to implement for my cases. #### Cons There's not much I don't like about Everlaw. I have had to use other platforms in the past and while working with other law firms, and I am always very glad that we use Everlaw. #### Reasons for choosing Everlaw Everlaw gives you control over everything that an in-house administrator should have control over, such as creating codes, highlights, searches, etc. Relativity forced you to go through their customer support (and thus get charged) to do everything it seemed. --- ### Built around the Pain Points of the Other Guys - Overall rating: 5/5 - Reviewer: Nicholas T. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is good software. Relativity is obviously the big hitter in electronic document review, but this is an agile review software clearly built to address the biggest pain points of the Relativity UI #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Totally customizable UI, keyboard hotkeys make going through documents an absolute breeze! Customer service/support is super fast and responsive. There's also no automatic timeout of your session. #### Cons Search functions are kind of finicky using booleans, and the native viewer for MS office documents is very flawed. Spreadsheets often fail to open at all, and larger documents can choke the system. Also, this is hosted within the Everlaw infastructure and unlike Relativity, cannot be self hosted. #### Reasons for switching to Everlaw Cheaper software, and in general we get better rates from reviewers due to the excellent UI --- ### Everkaw - the secret to gaining competative advange for Document Review - Overall rating: 5/5 - Reviewer: Greg M. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I consider myself an expert at this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Collaboration, Speed, Flexibility, ease of use, Value for Money #### Cons The production protocols are more limited than Relativity. #### Reasons for choosing Everlaw Everlaw has far an aware more features for better prices than any other product I have used before. --- ### My favorite e-discovery platform - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic. We love the customer support and flexibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is intuitive, customizable, and always updating to include the latest features and tricks. The collaborative tools allow our team to conduct in depth investigations. The customer service is the best of all our service providers. #### Cons The interface takes a bit getting used to. I wish the storybuilder tool allowed greater variety of formatted documents (e.g., charts and tables) #### Reasons for switching to Everlaw Relativity feels decades old. Few tools and features. --- ### Best document management system yet! - Overall rating: 5/5 - Reviewer: william c. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Document review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is by far the best document management system I have ever used. It is easy to log in and out, and it does not crash during searches. #### Cons I have not been able to copy text from documents being reviewed. #### Reasons for choosing Everlaw Very convincing series of introductory and sales meetings with staff. A big investment of their time that was also persuasive. #### Reasons for switching to Everlaw Dissatisfied with Relativity. --- ### Everlaw - Best Cloud-Based EDiscovery System - Overall rating: 5/5 - Reviewer: Robert S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everlaw is super fast across the board, from processing to generating productions to running complex searches. They're also very innovative, providing such features as predictive coding, graphical email threading, case management tools, and robust file format support. Finally, they have a supremely intuitive interface that is easy to learn and master. #### Cons No complaints about this software. If I did have a complaint, they would likely address it very speedily in one of their monthly new-feature updates. #### Reasons for choosing Everlaw We did an exhaustive feature-by-feature comparison, and in most categories, Everlaw came out ahead as the clear winner. Once we factored in pricing, the choice became even clearer. #### Reasons for switching to Everlaw We were running an on-premises legacy eDiscovery review system that was very slow and buggy in processing documents and running productions, and that lacked certain key features that we needed in order to improve our review workflow and meet deadlines. --- ### Long time satisfied user. - Overall rating: 5/5 - Reviewer: Steve J. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been the administrator on multiple legacy platforms and when I transitioned to Everlaw it was freedom from cumbersome and archaic technology. The incredible cost savings, fine administrative control of the entire platform are exactly what our firm needed. Everlaw's customer service/success is excellent and partnering with them on a business level is easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy ti use and most of all easy to teach. Can quickly get users up to speed and reviewing documents effectively. #### Cons It's a little difficult transitioning users away from the legacy platforms and getting their heads wrapped around the search tool. #### Reasons for choosing Everlaw I was brought in, from a larger firm, specifically to transition to Everlaw. The managing partner saw an Everlaw demonstration and immediately wanted to eliminate Relativity and switch. #### Reasons for switching to Everlaw Cost and administrative control. --- ### Everlaw review - Overall rating: 5/5 - Reviewer: Virginia R. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it every day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Storybuilder feature makes it easy to keep track of people and events and note taking. Love how bates #s are easily linked #### Cons No clear way to track how documents support our claims; timeline feature could be improved to incorporate that. --- ### Everlaw is AWESOM - Overall rating: 5/5 - Reviewer: Tauleece T. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been in e-discovery for over 15 years and this, in my opinion, is the best tool....hands down. Please continue to develop and build out this wonderful platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I most like the layout and how user intuitive the tool is for use. #### Cons Some features could be expanded more....like sharing exports with other users more easily. I also don't like that certification passage requires a 100% score. That is a bit unrealistic and doesn't aid in learning, but encourages "memorizing for the test". #### Reasons for switching to Everlaw Job change --- ### First 6 Months - Overall rating: 5/5 - Reviewer: nikki m. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Once you learn the functions that Everlaw provides, it is invaluable at helping to sort and manage records. #### Cons You really have to learn the intricacies of the software and things are not necessarily intuitive. But when I had to do a big project and really get the help of customer support, I learned the software and became much more comfortable with it. I expect future projects will be much easier as a result. --- ### Excellent For Straight-Forward Review Work - Overall rating: 5/5 - Reviewer: Bradley C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am very happy deploying the platform to clients who have a solid grasp of technology and like to "get their hands dirty" with a DIY platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ease of use and quick customer pick-up is wonderful; many aspects are remarkably straight-forward to use; the knowledge base is a phenomenal asset. #### Cons The lack of a quicker upload option for very large datasets, such as a dedicated SFTP option, etc., so larger uploads can take several hours/all day to complete. --- ### Quick and user friendly - Overall rating: 5/5 - Reviewer: Piyali B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It is faster than others on the market when moving from one document to another. Very user friendly even for interns. #### Cons The dashboard do not have much functionalities. --- ### Everlaw a great platform for litigation document production - Overall rating: 5/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's help me manage document production for three pending patent litigation matters, all from my laptop. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows an individual to manage a complete production from uploading the documents and producing to opposing counsel and Everlaw support very helpful resolving any issues. #### Cons I think would be helpful to add more ? popups to describe the features and functions. --- ### Everlaw - The Cadillac platform for E-discovery - Overall rating: 5/5 - Reviewer: Manuel D. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been resolving production issues and large production problems with Everlaw. We have the capability to move the case quickly and provide a production when there are time crunches. The speed and visualization of everlaw helps us find everything we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everlaw - I like the predictive coding and visualization of the program and the ease to produce. #### Cons Nothing. Everlaw updates and provides new tools constantly, and therefore it is a top tier product #### Reasons for choosing Everlaw The power and ease of use of everlaw. #### Reasons for switching to Everlaw poor product, slow and no updates or maintenance on the product. --- ### Everlaw Review - Overall rating: 5/5 - Reviewer: Glenn W. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Graphic interface, everything is very easy to follow visually. Logic searches are very easy to create. #### Cons It is can be a bit expensive. However, once you utilize its full potential, it is worth what is paid to use the tools. #### Reasons for switching to Everlaw Needed a cloud based program --- ### Pretty robust web-based discovery review platform - Overall rating: 4/5 - Reviewer: Rick L. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Discovery review for investigative targets' and litigation opponents' important docs #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Web-based and very intuitive; good training materials #### Cons Training materials could be organized better to meet users' experience levels and use profiles --- ### Call it Foreverlaw, because I’d use it Forever! - Overall rating: 5/5 - Reviewer: Dom M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It enables me to review thousands of documents in a very short period of time. As a fire lawyer, I often manage hundreds of thousands of documents and this software efficiently allows me to review and understand that massive amount of information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The look. It’s clean, it has easily accessible metadata search capabilities, and the document review window just looks great. I also love the outlines on it. #### Cons I think the internal document search feature isn’t great. #### Reasons for switching to Everlaw Cheaper; more user friendly. --- ### Much better than other platforms I've used - Overall rating: 5/5 - Reviewer: Madeleine S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I much prefer it to other platforms I've used. I've used pretty much all of them, doing document review off and on since the early 2000s. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly, just about intuitive to use, work screen isn't cluttered. Easier to see what one is doing coding duplicates & near-dupes than other platforms. Good notes & highlighting functions. #### Cons The only thing I don't like is pretty minor: Not being able to save draft messages. --- ### Review for Everlaw - Overall rating: 5/5 - Reviewer: Ari R. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. Outstanding customer service, 2. Generally a very intuitive program to use #### Cons I wish it were more intuitive to do proximity searches --- ### Everlaw Experience - Overall rating: 5/5 - Reviewer: TINA C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very good. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's visually attractive. It doesn't seem to crash or have problems with connectivity. #### Cons Some of the functions are not immediately intuitive. At least to me. --- ### user-friendly - Overall rating: 5/5 - Reviewer: Laura M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros intuitive and user-friendly for searches, Binders are a great tool for collecting documents #### Cons would prefer if search results could be sorted by doc type icon ## More reviews [Next reviews](https://www.softwareadvice.com/legal/everlaw-profile/reviews/?page=2) --- Everlaw Reviews, Pros and Cons - 2026 Software Advice