What are Everlaw users saying about the software?
Read what people like you have said about using Everlaw software through verified user reviews
User Review Highlights
4.85
40 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"This software has flexibility that allows me to get my review set up in a way that is comfortable and logical for me."
"We are very pleased with Everlaw, and one of the best things about it is that they are constantly upgrading/revising the application with new capabilities, and always actively solicit user input."
"The software is fairly intuitive and has a great online help function to answer questions fairly quickly."
"It's a little difficult transitioning users away from the legacy platforms and getting their heads wrapped around the search tool."
"This has TOO MANY ISSUE TAGS - from the inbuilt ones to the ones you add, you get oversaturation and tagging for issues becomes meaningless."
"Search functions are kind of finicky using booleans, and the native viewer for MS office documents is very flawed. Spreadsheets often fail to open at all, and larger documents can choke the system."
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Showing 1 - 25 of 40 reviews
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2019
Great alternative to the others for straight-ahead review!
I like Everlaw. It isn't as powerful a search machine as something like Relativity, but the coding presets and keyboard shortcuts are fast! Also, you can (and I did!) contact support directly through the platform - they are responsive and helpful.
Pros
Everlaw is built around the pain points of coding documents in older, more established platforms. The coding presets and keyboard shortcuts scream speed and give you a great review flow.
Cons
This has TOO MANY ISSUE TAGS - from the inbuilt ones to the ones you add, you get oversaturation and tagging for issues becomes meaningless. Also, the search and filter functions are not as robust and somewhat convoluted.
Robert
Company size: 51-200 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
Everlaw - Best Cloud-Based EDiscovery System
Pros
Everlaw is super fast across the board, from processing to generating productions to running complex searches. They're also very innovative, providing such features as predictive coding, graphical email threading, case management tools, and robust file format support. Finally, they have a supremely intuitive interface that is easy to learn and master.
Cons
No complaints about this software. If I did have a complaint, they would likely address it very speedily in one of their monthly new-feature updates.
Reasons for choosing Everlaw
We did an exhaustive feature-by-feature comparison, and in most categories, Everlaw came out ahead as the clear winner. Once we factored in pricing, the choice became even clearer.
Reasons for switching to Everlaw
We were running an on-premises legacy eDiscovery review system that was very slow and buggy in processing documents and running productions, and that lacked certain key features that we needed in order to improve our review workflow and meet deadlines.
DJ
Company size: 2-10 employees
Industry: Legal Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2019
Ok to code but not produce
Having used multiple programs over the years - this would NOT be my first choice. The price is also on the high side.
Pros
The program makes coding fairly fast, although the user interface is not intuitive. Once you get the hang of the interface, coding is fast.
Cons
Production leaves a lot to be desired. It needs more flexibility and the ability to chose that the attachment be exported/produced as part of the main document. Not all people load the production into other programs when it is produced. They do binder reviews.
Nicholas
Company size: 11-50 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Built around the Pain Points of the Other Guys
This is good software. Relativity is obviously the big hitter in electronic document review, but this is an agile review software clearly built to address the biggest pain points of the Relativity UI
Pros
Totally customizable UI, keyboard hotkeys make going through documents an absolute breeze! Customer service/support is super fast and responsive. There's also no automatic timeout of your session.
Cons
Search functions are kind of finicky using booleans, and the native viewer for MS office documents is very flawed. Spreadsheets often fail to open at all, and larger documents can choke the system. Also, this is hosted within the Everlaw infastructure and unlike Relativity, cannot be self hosted.
Reasons for switching to Everlaw
Cheaper software, and in general we get better rates from reviewers due to the excellent UI
Lynn
Company size: 51-200 employees
Industry: Law Practice
Time used: Less than 6 months
Review Source: Capterra
November 2021
Processing is Quick and Easy
This program speeds up the amount of time I spend working with documents compared to our older platform.
Pros
One of my favorite features is being able to drag and drop documents from anywhere to load into the database. Makes loading documents a breeze.No more time wasted saving to multiple locations before loading into database. The processing time is quick.
Cons
The layout and view is a little different than the standard ediscovery platforms and takes a little time to get used to it. I don't like that it loads empty container files and makes them part of the database.
Reasons for choosing Everlaw
We are using Everlaw on a test case basis and went with it for ease of use and pricing.
Reasons for switching to Everlaw
SummationPro is out of date, slow, and is barely usable.
Tiffany
Company size: 11-50 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
December 2021
Everlaw is one of the best document review platforms.
Pros
The Everlaw platform is extremely easy to use and has a pleasing layout. I use Everlaw almost daily for document production and trial preparation. Its binder function allows me to easily find and organize like documents, and it has very robust search functionality. You can have multiple search criteria, including codes, metadata, and content searches. You can also have proximity searches or fuzzy searches if you don't know the exact words used. Plus, Everlaw provides search results almost instantaneously. Everlaw's support staff are also very helpful and responsive. If you have a question about the system, they respond quickly and do not charge extra for their customer service. They also upload documents for you if needed. But the upload feature is likewise easy to use, so I routinely do uploads myself.
Cons
I wish there was the ability to share multiple binders at one time. I frequently segregate documents into binders for trial prep, and it would be nice to be able to share all of them at once with the rest of the trial team.
Reasons for switching to Everlaw
We switched from another platform because the other platform was not easy to use, its search functionality was limited and slow, and the customer support was not responsive. Additionally, Everlaw was less expensive.
Bruce
Company size: 51-200 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
December 2021
Great Evolution
In the current world, many cases involve great volumes of data that are infeasible to deal with in the "old" ways, and Everlaw does a great job helping to manage them. Their responsiveness is fantastic -- far better than any other product we have used.
Pros
Our firm has used several similar products over the years, from the earliest electronic deposition product (the name of which I don't even remember anymore) through a series of others, typically as the one we're using seems to stop evolving or no longer fills our needs. We are very pleased with Everlaw, and one of the best things about it is that they are constantly upgrading/revising the application with new capabilities, and always actively solicit user input. They respond quickly to questions or product ideas.
Cons
Very little. I know that the "drafts" section is intended to be a collaborative drafting tools, but it has some limitations, particularly in relation to formatting, that limit its utility. That said, I have conveyed my thoughts to Everlaw and I understand that some upgrades on that front are in development.
Reasons for choosing Everlaw
Ease of use, price, and overall capacity. At that time, we didn't know how fantastic and responsive they would be!
Reasons for switching to Everlaw
The application we had been using had stopped evolving and had to be used in conjunction with other products to manage e-discovery and large data sets.
David
Company size: 1 employee
Industry: Legal Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2021
Excellent customer service and overall a great product
I use Everlaw to import document productions and to create document productions. I use their Storybuilder feature to create outlines and exhibit lists/binders for depositions, motions, et cetera.
Pros
As a solo practitioner who came from a big law background, I was always used to having an IT department handle all of the work needed to run document productions and manage relativity. As a solo practitioner, I am very happy to have the Everlaw team supporting me when I need them. If something does not work or does not work as expected, they are there to make it work or explain what needs to be done to make it work as expected. The platform is very fast, making the coding of documents lightning fast. I've never had a "hang up" like I did using relativity at my previous firm. The platform is a real pleasure to use.
Cons
Sometimes it can be confusing to structure a query, but that is the case with any platform.
Adam
Company size: 51-200 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source: Capterra
January 2022
Everlaw allowed us to scale up our ability to review discovery.
Reviewing large scale discovery would have been impossible given our timeline and staffing. Everlaw features and support allowed us to expand our capabilities to review documents with complex searches.
Pros
The search functions for Everlaw allowed for us to transition from our typical style of document management to encompass a much larger scale of discovery. There is a bit of a learning curve with understanding all the different functions, but with some really helpful support, I was able to get a handle on the functions and make the software work for our team. Everlaw allowed us to scale our document management while still working within the timelines that we had to follow.
Cons
There are a few features that I have run into that I would appreciate being added. Every time I have run into this, I have reached out to support and had my concerns logged for discussion for future rollouts.
Russ
Company size: 2-10 employees
Industry: Legal Services
Time used: More than 2 years
Review Source: Capterra
January 2022
Best designed review platform on the market
Everlaw support is absolutely fantastic. Everlaw is a well designed tool that greatly aids trial preparation and collaboration.
Pros
Ease of use for new attorneys and staff makes Everlaw by far the most efficient review and collaboration product in the cloud. Little to no onboarding allows attorneys and support staff immediate benefits.
Cons
I would love to see more continuity between the review side and StoryBuilder side. Integrate everything in StoryBuilder into the review layout.
Tauleece
Company size: 201-500 employees
Industry: Legal Services
Time used: Less than 2 years
Review Source: Capterra
February 2020
Everlaw is AWESOM
I have been in e-discovery for over 15 years and this, in my opinion, is the best tool....hands down. Please continue to develop and build out this wonderful platform
Pros
I most like the layout and how user intuitive the tool is for use.
Cons
Some features could be expanded more....like sharing exports with other users more easily. I also don't like that certification passage requires a 100% score. That is a bit unrealistic and doesn't aid in learning, but encourages "memorizing for the test".
Reasons for switching to Everlaw
Job change
Steve
Company size: 11-50 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
February 2020
Long time satisfied user.
I have been the administrator on multiple legacy platforms and when I transitioned to Everlaw it was freedom from cumbersome and archaic technology. The incredible cost savings, fine administrative control of the entire platform are exactly what our firm needed. Everlaw's customer service/success is excellent and partnering with them on a business level is easy.
Pros
Easy ti use and most of all easy to teach. Can quickly get users up to speed and reviewing documents effectively.
Cons
It's a little difficult transitioning users away from the legacy platforms and getting their heads wrapped around the search tool.
Reasons for choosing Everlaw
I was brought in, from a larger firm, specifically to transition to Everlaw. The managing partner saw an Everlaw demonstration and immediately wanted to eliminate Relativity and switch.
Reasons for switching to Everlaw
Cost and administrative control.
Dom
Company size: 11-50 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
February 2020
Call it Foreverlaw, because I’d use it Forever!
It enables me to review thousands of documents in a very short period of time. As a fire lawyer, I often manage hundreds of thousands of documents and this software efficiently allows me to review and understand that massive amount of information.
Pros
The look. It’s clean, it has easily accessible metadata search capabilities, and the document review window just looks great. I also love the outlines on it.
Cons
I think the internal document search feature isn’t great.
Reasons for switching to Everlaw
Cheaper; more user friendly.
Christina
Company size: 51-200 employees
Industry: Law Practice
Time used: Less than 12 months
Review Source: Capterra
February 2020
Everlaw is a Godsend
I love everyone at Everlaw. They are very helpful and quick to respond. The only downside is the hours for getting assistance. Weekends and earlier hours would be helpful.
Pros
The ease of use which has allowed me to get more buy in from my more mature attorneys, the searching abilities, the ease of production . . . lets be honest, there isn't much I don't like about Everlaw.
Cons
I would like to see a feature to be able to do page and line summaries to deposition transcripts, the ability to do deposition designations, and the ability to issue code the depositions and provide reports for all of these functions.
Reasons for choosing Everlaw
Everlaw has more of the features that we need for our type of practice.
Reasons for switching to Everlaw
Case Logistix sunsetted
Manuel
Company size: 501-1,000 employees
Industry: Legal Services
Time used: Less than 2 years
Review Source: Capterra
February 2020
Everlaw - The Cadillac platform for E-discovery
We have been resolving production issues and large production problems with Everlaw. We have the capability to move the case quickly and provide a production when there are time crunches. The speed and visualization of everlaw helps us find everything we need.
Pros
Everlaw - I like the predictive coding and visualization of the program and the ease to produce.
Cons
Nothing. Everlaw updates and provides new tools constantly, and therefore it is a top tier product
Reasons for choosing Everlaw
The power and ease of use of everlaw.
Reasons for switching to Everlaw
poor product, slow and no updates or maintenance on the product.
Jenette
Company size: 11-50 employees
Industry: Legal Services
Time used: Less than 6 months
Review Source: Capterra
November 2021
Amazing Customer Service, Easy to Use, Great product
I have had a great experience with learning, implementing, deploying, and administering Everlaw. During the ediscovery software selection process, I demo'd 4 other competitors, and I'm glad we selected Everlaw.
Pros
It was easy to start using being as a beginner to this software, and while I am still learning the features, techniques, etc., I have been impressed by Everlaw's customer service.
Cons
When in Full Review, I wish there was a way to customize and lock the view. For example, Annotations, minimizes and I continually need to expand it.
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
A Partner in Discovery
Pros
Everlaw is easy to use and the more complex functions are relatively self-explanatory. Everlaw makes using ESI materials to develop facts in your case far easier than other platforms with less back-end tech support.
Cons
Preparing complex productions with customized guidelines can be difficult, but Everlaw's support staff is very helpful and up to the task.
Reasons for choosing Everlaw
Support, functionality, flexible cost structure, ease of use
Rebecca
Company size: 11-50 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
February 2020
Everlaw Review
Pros
Everlaw makes reviewing large document productions easy and more efficient. the firm saves a lot of time by using Everlaw for document review because of the search functions.
Cons
There are certain functions that I wish were available but are not currently, such as permanently rotating a document in the review pane, manually organizing the order of documents in a production, and downloading a document with notes and codes.
Christopher
Company size: 11-50 employees
Industry: Law Practice
Time used: Less than 12 months
Review Source: Capterra
November 2021
User-friendly and great coding tools
Pros
The ability to customize up to nine different coding presets/shortcuts is a huge timesaver when reviewing large batches of similar documents. Another plus is that the coding changes save automatically and the transition to the next document is very fast, eliminating the doc-to-doc lag found in some review platforms.
Cons
The sort/filter function could be a little more intuitive. It can be a bit tricky to check a batch for missed documents upon completion.
Bradley
Company size: 51-200 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source: Capterra
November 2021
Excellent For Straight-Forward Review Work
Overall, I am very happy deploying the platform to clients who have a solid grasp of technology and like to "get their hands dirty" with a DIY platform.
Pros
The ease of use and quick customer pick-up is wonderful; many aspects are remarkably straight-forward to use; the knowledge base is a phenomenal asset.
Cons
The lack of a quicker upload option for very large datasets, such as a dedicated SFTP option, etc., so larger uploads can take several hours/all day to complete.
Madeleine
Company size: 51-200 employees
Industry: Law Practice
Time used: Less than 12 months
Review Source: Capterra
February 2020
Much better than other platforms I've used
I much prefer it to other platforms I've used. I've used pretty much all of them, doing document review off and on since the early 2000s.
Pros
User-friendly, just about intuitive to use, work screen isn't cluttered. Easier to see what one is doing coding duplicates & near-dupes than other platforms. Good notes & highlighting functions.
Cons
The only thing I don't like is pretty minor: Not being able to save draft messages.
John
Company size: 201-500 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
January 2022
Everlaw a great platform for litigation document production
It's help me manage document production for three pending patent litigation matters, all from my laptop.
Pros
Allows an individual to manage a complete production from uploading the documents and producing to opposing counsel and Everlaw support very helpful resolving any issues.
Cons
I think would be helpful to add more ? popups to describe the features and functions.
James
Company size: 11-50 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source: Capterra
November 2021
Streamlined Data Review
Pros
Everlaw is faster and has a friendlier user interface than Relativity.
Cons
There are certain features that do not exist that may be helpful in the context of a larger document review. Being able to save over existing searches rather than creating a new search every time a condition changes, for instance.
Ari
Company size: 51-200 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
February 2021
Review for Everlaw
Excellent
Pros
1. Outstanding customer service, 2. Generally a very intuitive program to use
Cons
I wish it were more intuitive to do proximity searches
Tim
Company size: 501-1,000 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: Capterra
February 2020
Great tool for email filtering and review
I’ve used the product for many years and it is an excellent product for e-discovery and email review.
Pros
Very versatile and fantastic product support
Cons
It takes time to learn about all of the options for review and filtering
Reasons for choosing Everlaw
Functionality and features.
