Freshsales

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Ratings & Reviews

Overall Rating

4.67 / 5 (447)

4.46 / 5 (208)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 2, 2020

June 1, 2020

Pros/Cons

  • Pros

  • Very user friendly for a small business...great customer support and easy to use for new sales staff...great mobile application.

  • I love how you can customize every field, action and flow to how you need it to work. Very easy to make changes and adjustments as you grow and change.

  • Cons

  • Can't merge Leads and Contacts, but otherwise good.

  • The reporting functionality is just OK and clunky to use. Exporting data is not as easy as it could be.

  • Pros

  • The tool is easy to use and quick to get up and running without the involvement of IT. It works well for us to collaborate with folks internal and external to our company.

  • I like that it is online and can be accessed anywhere with internet!

  • Cons

  • The tool is a good fit for a small user base. The cost and quickly outweigh the benefit if the user count gets too large. I would like to see a better enterprise-level offering.

  • The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Product Demo & Pricing

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Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots