All Jubilee Reviews

1-25 of 102 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Ronald

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Best deal for the money and most flexible!

By far best bang for the buck!

PROS

Web based. Can have multiple people work on case without paying multiple license fees.

CONS

Still working out bugs but staff if great about resolving issues.

Vendor Response

Thanks for the great review. Bugs are a constant in software development, but we are working to do a better job at catching them before we release updates and cleaning up some that have lingered too long. There should be zero bugs in our software and we'll keep working to fix them. Keep letting us know where you find one.

Replied April 2019

mary

Law Practice, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

The best thing about Jubilee is its outstanding customer support

Overall positive but could use more work on responsiveness.

PROS

Customer support all the way. They pick up super fast and they'll just jump onto my computer remotely and show me where I'm stuck.

CONS

They are slow about updating Bankruptcy form changes especially for local bankruptcy forms. I almost switched from this software because every other software in town had new forms and they didn't. Consequently I was having to do everything by hand. Almost a year later they still don't have a local bk form for my district which is MANDATORY.

Reasons for switching to Jubilee

Best Case is ridiculously expensive and our workload doesn't warrant the outlat

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2019

It works well when it works

PROS

Ease of use, when it works it works well.

CONS

It is buggy on tablets. When the servers crash - you have to manually forward emails to get the notices and if you opened them (because you need them everyday), you can't see them again in Notices. Terrible quality control and implementation.

Armando

Law Practice, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2020

It's OK

I wanted to like this as it would solve a big problem over its competitor. It provides cloud access and different payment plans including pay per case. For inexplicable reason the pay per case has some minor limitations over the monthly plan. I had to revert to the competitor, though because the competitor is much more intuitive in that everything is so compact. This software, unfortunately, is all over the place. By that I mean that it is very difficult to navigate. It's a shame that like many other software products, it tries to do too much and ends up being annoying.

PROS

I liked most that it is cloud based. I want to access my cases from multiple locations.

CONS

Not intuitive. Hard to learn. Frustrating.

Reason for choosing Jubilee

I tried it for it's payment options and cloud based.

Chyrel

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Super Software for Smaller Firms

PROS

Petition page flow, creditor database is saved, saves time.

CONS

Glitchy means test, have to search client >details>filing status, no drop down arrow to show where to add in filing date.

Reasons for switching to Jubilee

Better quality product, cheaper price per file.

Rudy

Law Practice, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Jubilee--Legal Pro--Bankruptcy

Excellent.

PROS

its easy to use and the phone assistance is very good and very friendly.

CONS

Some glitches at times. Some drop down menus are not indicated by a drop down arrow.

Reasons for switching to Jubilee

Best Case was extremely difficult to use and telephone assistance was terrible and unfriendly.

Lorenzo

Legal Services, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Jubilee a software to celebrate!

PROS

This software provides a viable and user friendly program to effectuate the filing of bankruptcy documents. It is intuitive and easy to use.

CONS

My only issue has been with one of the support persons. I lost my employee and she seemed annoyed with my questions. I have enjoyed a great relationship with other support staff who have been responsive and professional. I did not have time to look at a video as I had a deadline. I hung up and called back and got another person.

Reason for choosing Jubilee

The individuals I met and the personable nature of your representatives.

Reasons for switching to Jubilee

Cost and the representatives that I met at the Bankruptcy Lawyer's convention.

Glen

Verified reviewer

Legal Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

Jubilee is improving all the time

All problems I've ever had with Jubilee were resolved amazingly fast! The customer support team is wonderful to work with! The programmers are quick and responsive once an issue is reported to them. There were issues shortly after its launch; however, now it seems to run smoothly. My only issue is that I'm an old dog at heart and don't like learning new tricks. For the money, it's the best bankruptcy software available.

PROS

Its best feature is that it is web based and I can access it from anywhere I have internet access.

CONS

It is so different from BankruptcyPro, which I had been using since 2011. The functionality is there, but it is in different places, and I had to re-learn where all the many different checkboxes are for each small item.

Vendor Response

Thanks for the kind review - we'll keep working to earn the praise...

Replied April 2019

Kim

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

We Recommend Jubilee Notices!

PROS

Jubilee Notices saves every case-related PACER notice for later download, and organizes them for easy location. We no longer have to save every one-look document, because Jubilee Notices does that for us. It has saved us hours and a small fortune in PACER fees.

CONS

We like everything about this software. There are no cons.

Joshua C.

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Outstanding add-on

PROS

The notices are saved as pdf form, infinitely available to attorney and staff, across a wide array of platforms. Very easy to use and a wonderful add-on to the best bankruptcy software platform around.

CONS

Nothing! The software has totally transformed my practice and the way I communicated with my staff.

Eric

Law Practice, 2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

Cost Effective BK Software

I like the software as it saves a big yearly expense that competitors charge. The functionality is good, could be a bit more intuitive. Overall, I would recommend Jubilee Bankruptcy but know that it will take some time to get to know all of the features and functions.

PROS

The pay per case bankruptcy software feature is great for those of us that are not heavy filers. The interface takes a little time to get used to but it is fairly straight forward and simple. One great feature is their support. They are readily available and helpful in solving problems. At least one issue tends to come on with each filing, but they have always been able to resolve it for me.

CONS

Some of the features are not all that intuitive and require customer support to get me through, which they always do.

Reasons for switching to Jubilee

Cost

Susan

Law Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Jubilee Pros/Cons

The customer service at Jubilee is the best I've encountered. I've previously used E-Z Filing and Best Case and the Jubilee staff is hands-down the best. Jubilee is working constantly to upgrade the software and make sure it is competitive with the other options. It has come leaps and bounds in the one-year since I started using it.

PROS

I like that the software is in the cloud and that any user can log in and work from any location without the need to carry their own computer to access the software.

CONS

There is no Chapter 13 Plan yet in our district - New Jersey. I also have issues with the way the exemptions are calculated and applied to assets. It is not incorrect, but inconvenient that I have to manually go in to make sure the correct exemption amount has been applied.

Vendor Response

Thanks for the nice review Susan. Please call us when you have a moment and let us look at your exemptions issue to make sure we understand what's going on and see what we can do to make it easier.

Replied April 2019

Boyd

Law Practice, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2020

Customer Service and low cost of entry

Excellent.

PROS

I use Jubilee exclusively for my new bankruptcy practice because it's pay-as-you-go feature ensures that overhead cost for bankruptcy software does not destroy my practice in its infancy. It also has incredibly responsive and friendly customer service.

CONS

The biggest problem is that I cannot link back from a draft form to the place within the program where I need to input the information for that place on the form. I am still learning where information flows from input to forms.

Reason for choosing Jubilee

I primarily chose Jubilee because it performed calculations and moved information to all places where the information flowed without forcing me to re-enter information duplicatively.

Vendor Response

Thanks for the feedback. Linking from the form to the data entry screens would be challenging in many ways - but we'll add it to our wish list.

Replied March 2020

Melinda

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Review of Jubilee

Helps us keep up to date with Court filings

PROS

I use I Got Notices and Jubilee daily. I love the overall program and ease to use and teach to my team

CONS

I wish Jubilee looked like the I Got Notices platform. Much easier to find information quickly.

Joseph

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Great Bankruptcy software

Great bankrutpcy preparation software

PROS

Fairly easy to use. Learning curve is much shorter than other programs

CONS

Will not coordinate with Clio or Google calendar

Reason for choosing Jubilee

Ease of use proce

Reasons for switching to Jubilee

NextChapter

David

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Best Court Notices Software

PROS

We have been a long time user of previous iterations of I Got Notices and Jubilee Notices is by far the best version. The layout of the notices and ease of opening attached documents making the review of a case extremely efficient.

CONS

Haven't found a con yet. The system is pretty much fail safe.

Talia

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2020

great software

I recommend it when asked by colleges all the time.

PROS

its so intuitive and customer support roks.

CONS

Sometimes what you need to do isnt where you would expect to find it.

Reasons for switching to Jubilee

They stopped supporting the product. I cant remember the name of the company.

George

Law Practice, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING: