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> Reviews of CARET Legal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CARET Legal is a good fit for you!

Source: https://www.softwareadvice.com/legal/zola-suite-profile/reviews

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CARET Legal Reviews

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[Overview](https://www.softwareadvice.com/product/87569-CARET-Legal/)

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# CARET Legal Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(107)

4

(28)

3

(9)

2

(8)

1

(4)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.4

Value for money

4.3

Functionality

4.3

* * *

### Pros

"I like that we can use ONE system to manage our files including emails and time entries as well as billing."

"The best thing about Carat is that everything is on the website that you can access anywhere (i.e. documents, tasks, calendar, events, time slips). "

"All in one solution including billing, document management, e-mail integration, and task management that you cannot find in other softwares."

### Cons

"It has so many bugs you have to work around that it makes running statements a nightmare every month. When you call tech support about a problem, you get a five step process to "force" the program to perform a task it claims it does automatically."

"Caret Legal has a clean interface and helpful support, but creating custom reports can be frustrating."

"Tech support tells you they don't correct problems until enough people complain. And for all of this, you get a 15% increase every year at renewal time."

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CARET Legal Reviews, Pros and Cons - 2026 Software Advice