Avalon Laboratory System
About Avalon Laboratory System
Avalon Laboratory System Pricing
Starting price:
$15,000.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Avalon Laboratory System
1 - 5 of 13 Reviews
mohamed
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
easy to use
it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done.
CONSwhen we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition.
Walter
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Avalon Gets The Job Done
From receiving specimens in the lab, tracking them, running them, resulting them and transmitting those results successfully to our practices; it's just what we need to get the job done. Avalon has helped us maintain and grow our patient care, as well as our business.
PROSI think some of the biggest pros with this software is the ease of Order Entry/Patient Building, the simplicity of Test Building/Practice Building/Doctor Building (Configuration), the fast setup of Instrument/EMR Interfaces, and lastly, the customer service at CSS is unparalleled. The foundation of the LIS can be customized to the customers liking and you will always get an intelligent, thoughtful person on the phone to fix any issue that may arise (Not many to speak of).
CONSThe cons are few, especially for the price point. But I would say that a Live Pending List would be very beneficial to all Clients. Database Reports could be more presentable. Loading Time to get from the AppStream to the actual Avalon App Login Screen is a bit slow.
Reasons for switching to Avalon Laboratory System
Price and Harvest is more than what we need to run our lab.
Cheryl
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
We had a lot of problems initially (especially with insurance info!) but most have been addressed
QC (LJ charts) have been GREATLY improved. Phone service reps are helpful and respectful. Personal service
CONS-Some things are quite slow: accepting reference lab info, searching for reports ready to transmit -Sometimes when we are approving orders it is not able to process all the orders we accept and we need to do them again. -Some history reports are not available (orders sent to reference labs) -Does not accept subscriber info from our clients' EMR software interface -Double prompt for sample label printing (started with a revision in Aug 2016 and never resolved) -Unable to delete insurance codes created and not used/duplicates
Eric
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Lab Software that fits our business
I am very happy with Avalon and their staff. They are incredibly responsive to our needs and have helped us solve some issues with 3rd party software that Avalon wasn't responsible for creating.
PROSAvalon LIS is intuitive and easy to learn to use for my lab staff. We were up and running within 2 days of implementing the software. It is very easy to connect Avalon to our analyzers so that results can be easily transferred to our LIMS which saves a lot of time.
CONSThe standard reports are not as robust as they could be so if I want a specific report, I go through Avalon's customer service. The turnaround time is quick, but I would like to be able to run reports myself.
Reason for choosing Avalon Laboratory System
Speed of implementation and responsiveness to our questions.
Jordan
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
The Avalon Laboratory system has been nothing short of amazing. Its easy to use and comprehensive.
The biggest benefit we get from the software is the ability to easily integrate with all of our providers and 3rd party vendors. We also love the fact that the software can provide management and sales reports.
PROSWhat I like most is how easy the software is to use. From a management stand point down to the techs, everyone enjoys the Avalon software because of its comprehensive functionality and overall reporting features. The customer support staff goes above and beyond to make changes to our software if needed. They did a great job training our staff and continue to educate us on any changes or upgrades to the system.