Clustermarket
About Clustermarket
Clustermarket Pricing
Starting price:
$240.00 per year
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Clustermarket
1 - 5 of 184 Reviews
Dr. Rudra
Verified reviewer
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Clustermarket for lab and cleanroom equipment book
Easy access to registered labs and upcoming bookings
CONSSelecting the hours of booking is sometimes not possible from the home screen.
Vendor Response
Thank you for your feedback Dr. Rudra!
Replied December 2021
Adolfo
Higher Education, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Fantastic booking system
We had many issues with our previous booking system. Difficult to use, not easy for people with little experience working with spreadsheets and confusing most of the times. Our department has been using Bookkit for a month and, so far, all the users are really happy with it. It is a clear step forward that is helping everyone using our facility.
PROSThe most important feature is how easy it is to use, not only as a researcher/user, but also as an administrator. The software is clean, clear and allows you to create a booking system that will be of help for anyone using it.
CONSThere is nothing specially wrong. I was trying to personalize the web to use the colours of the department and that is something that you (probably) cannot change. It is a minor (minuscule) issue.
Reasons for switching to Clustermarket
Complains from the users about the previous booking system.
Vendor Response
Thanks for the positive feedback Adolfo! It's great to hear our system is working well for you.
Replied March 2021
Giulia
Research, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
1
Reviewed April 2021
Using bookit for shared university laboratory
It works and is intuitive enough, allows to see what other users have booked.
CONSCan't book multiple slots at once so have to click over and over again on things to make multiple bookings for the next week. Can't change the fact that I get an email for every single one of those bookings, which is annoying and not needed. Can't change the booking retroactively, for example if I forgot to cancel one and wish to change it one minute after the booking has "started" it cannot be done. The website doesn't work at all on mobile phones, it's impossible to make or change bookings from there.
Vendor Response
Hi Giulia, Thanks for your valuable feedback. To help you with each one of your points, please see below: - Multiple slots: we have just made recurring bookings available to all users which allow you to book more than one slot in one go. You only need to ask your lab admin to enable this option for you - Email notifications: you can turn these off on the top right corner, clicking on your name and then on "Notifications" - Edit/cancel bookings: you cannot change them in the past for security reasons. However, you can ask your admin to upgrade your role so you can change past bookings. - Mobile version: we are currently making improvements to it but please watch this quick video on how to book equipment from a mobile device -https://www.youtube.com/watch?v=VW6DNoc7Npg I hope these tips will help you having a better experience with Bookkit. In case you have any questions, please let me know at f.raio@clustermarket.com. Thank you, Francisco
Replied April 2021
Jesus Maria
Research, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Covid measures in a research institute
We loved how easy was to implement it and we have started to explore other possiblities (external service, costings).
PROSWe had to implement the whole booking system for the research institute under the new covid 19 measures. It took us less than a day to place all infrastructure and all users. We run a transition period from the previous system (excel sheets) to the new and in one week we were all using it.
CONSI don't have a the moment anything that I don't like yet. Maybe confirmation of bookings could be done on multiple events at once, but it is something very minor.
Reason for choosing Clustermarket
Other products offered only a trial time and then payment for the service had to follow. Bookkit has services that are on the scale of the academic laboratories (we don't have high budgets. Also service was impressive, I was contacted within 24 h with helpful advise on how to setup the system and if I wanted I only needed to fill up an excel sheet, incredible!
Vendor Response
Hi Jesus, thanks a lot for the positive feedback. It's great to hear you enjoy using our system and are happy with the customer support!
Replied October 2020
Alisson
Biotechnology, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy software to reserve equipment
This software is easy to use and implement. We like having all the information about our equipment in one place. We share our facilities with two other companies, so this software is useful to keep track on equipment reservations and usage.
CONSThe integration with ELab journal requires debugging
