All Atom Reviews

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User Profile

Sean

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Huge asset for me for clean and comprehensive code

I was shown Atom by a colleague in college when we were both learning how to code. It was an incredible asset for us as new software devs because it really can assist newer devs in learning languages with its auto-fill functionality. I would wholly recommend this to new developers. With that being said Atom offers all the functionality that Senior Developers are looking for wrapped in a nice clean UI that feels less cluttered than some of the competitors on the market. I think that Atom would work just as well in any organization that is using a competing code editor as their standard as it provides the same level of depth while providing it in a more modern package overall.

PROS

Cross-platform functionality Incredibly user-friendly UI Auto-fill for code makes writing code a lot more fluid and quick The ability to use plugins with Atom is really cool and very useful (I personally love Atom Beautify)

CONS

The only gripe I have is that my team uses another code editor within my organization as Atom is not the industry standard. With that being said, I think Atom would function just as well, if not better, for our companies purposes.

Reyna

Telecommunications, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Si quieres resultados a corto plazo elige Atom

Nuestra experiencia ha sido excelente ya que hemos logrado Automatizar nuestro proceso de Ventas en WhatsApp logrando incrementar substancialmente las Ventas. No hemos tenido que disenar o configurar nosotros el Chatbot; ellos con su experiencia ejecutaron esto rapidamente. De igual manera el proceso de Onboarding y Capacitacion del personal nos ha ayudado a lograr los niveles de respuesta y seguimiento requeridos para lograr nuestros resultados. Altamente recomendados.

PROS

De los temas mas importantes para nosotros es que nos enfocamos en nuestro negocio y el equipo de Atom se enfoca en el diseno y entrenamiento del Chatbot garantizando interacciones fluidas y realmente conversacionales. Esto nos han permitido ver resultados inmediatos.

CONS

Estamos esperando algunas funcionalidades que proximamente estaran liberando.

Reason for choosing Atom

Porque ninguna de las otras opciones ofrecia un proceso de Automatizacion fluida que se adaptara a las interacciones diarias de nuestros clientes. Teniamos que depender de un distribuidor que armaba el flujo y posterior nosotros tener que entrenar al chatbot. El equipo de Atom se encargo del diseno, entrenamiento y activamente proponer mejoras para asi reducir el tiempo de ROI.

Reasons for switching to Atom

Porque necesitabamos ayuda Automatizando el proceso de captura de clientes de una manera conversacional y eficiente.

Vendor Response

Thanks for the feedback!

Replied July 2020

User Profile

Chris

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2022

A good chat platform for a website

Atom is OK, but it is a crowed market and there are many others to pick from.

PROS

We tried Atom for a few customers and were impressed with it's features and performance. Good integration with Wordpress

CONS

Department drop down is very small. Switching between web pages doesn't keep the chat window open.

Anil

Marketing and Advertising, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2022

Content Management with Atom

I used Atom over 6 months to use content management feature to collaberate my customers contents.

PROS

Atom is handy tool for many features, you can work with it to use content management.

CONS

Atom should serve more feature to use marketing and content optimization.

Reasons for switching to Atom

Ultraedit has more feature to use.

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Easy and efficient tool

Overall I’ve had great success with this tool. My team finds the tool easy to use.

PROS

Setup was easy, intellisense very helpful.

CONS

Updates are not as frequent as other tools

Reason for choosing Atom

Better functionality

Anonymous

1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

La mia esperienza con Atom

PROS

Atom è un software veramente utile nel mio campo per avere un rapporto diretto con i clienti. Molto utili le notifiche precise e puntuali, e la personalizzazione

CONS

Per adesso non ho trovato inconvenienti nell'utilizzo di atom

Martin

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Connect chat services into simple uniq solution

Nice. Modern. Easy to use social chat services integration application with extended function like custom Chatbot and chat history.

PROS

Atom connects all of your company social chats services into one service with enhanced features. For example I like the function where you can set up a chatbot. Another useful feature is chat history. It is perfect when you need to review your past actions with some customer. Application usage is smooth and provides modern fast learning experience.

CONS

The application is a bit new and have some small bugs but the overall experience is perfect.

Nteziyaremye

Information Technology and Services, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

Things You Must Know About ATOM LIVE CHAT BOT

PROS

Atom chat bot is our daily necessary companion when it comes to technology world. F or the first time I thought that i won't be able to use it because of the first time with chat bots, but as started to get familiar with it, i got carried away with how smooth it i to use with a user-friendly interface and also how good it is when it comes to it's speech recognition system.

CONS

Most of the times we believe in technological softwares because they are able to perform what we're not capable of doing but atom has also some downs like how it can be accessed on web only, not on android or iPhone's store. The other issue is about how it is difficult for users for their first time to work with it.

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Atom Trial Experience

PROS

1. It centralize social media conversation with chatbots. 2. It includes CRM's functions to optimize and provide a better solution for buisness like sells , support and customer service.

CONS

1. the trial is available in very limited location 2. Not much tutorial available need to learn it

User Profile

Benjamin

Verified reviewer

Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Fantastic Communication tools

PROS

The ability to chat and share content and offer support instantaneously with ease is a plus

CONS

It can be difficult to use at first especially with some of the more advanced features that some may not be familiar with

Francislyne

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Atom un chat AI

Ce que j'apprécie c'est le faite de pouvoir personnaliser mon thème

PROS

Atom est une messagerie Chat à base de l’intelligence artificielle

CONS

Atom dépend d'internet et comme la plupart des chat AI, il est limité

Hamit

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

La mejor solución para mensajería

PROS

La fácilidad de segmentar a los clientes según la razón por la cual nos están contactado.

CONS

Por el momento no hemos encontrado algo que no nos parezca, por lo contrario siempre hay alguna función que nos parece bastante útil.

Reasons for switching to Atom

La cantidad de masajes que recibimos eran demasiados y no podíamos manejarlos, con esta herramienta lo hemos podido manejar al 100%

Farid Akim

Graphic Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Exploration d'Atom : Une Plongée Dans l'Éditeur de Code Polyvalent

PROS

Atom m'offre une expérience hautement personnalisable. Des thèmes et des packages étendus permettent d'ajuster l'éditeur selon mes préférences. Aussi, La communauté Atom est dynamique, m'offrant un support actif et une variété de packages développés par des tiers, enrichissant ainsi l'écosystème.

CONS

Le démarrage initial d'Atom est lent comparé à certains éditeurs comme sublime text par exemple, bien que cela puisse être compensé par sa performance une fois lancé.

Carlos

Retail, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Herramienta clave para el desarrollo de la gestión de clientes en el mundo digital.

Excelente, ATOM nos hace tener una ventaja competitiva muy fuerte y profesional en el mundo digital.

PROS

Integración de las redes sociales en un mismo lugar, herramienta ágil y 100% amigable

CONS

La reporteria es limitada, su actualización podria ser mejor y lo más importante es darle al usuario la autoridad para extraer su base de datos sin depender de ayuda externa.

Karim

Verified reviewer

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Excelente producto

Muy buena

PROS

Su facil manejo y Su simplificacion de uso

CONS

Algunas funciones normales de Whatsapp que no se pueden ver en Atom

Anonymous

2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Ottimo per chat e content management

PROS

customer support perfetto e utilissima l'integrazione con Wordpress

CONS

non ha molte feature rispetto ai concorrenti e gli aggiornamenti non sono frequenti.

Showing 1 - 16 of 16 Reviews