All Clepher Reviews
1-25 of 47 Reviews
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Leland
Verified reviewer
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
I'm
Loving it so far! An absolute trove of learning info along with a little bit of drinking from the bot-building "fire hose". While the offer was good, and support is right on top of things, some packages are a little confusing, I'm sure for the noobs to these apps especially. Definitely a winner in the space.
PROSClepher's template library is 2nd to none. While many follow similar loop patterns, having stuff laid out for you to begin with is a HUGE time-saver! Replace some text and images and your done!
CONSI'd like to see an "infinite paper space" concept put into the bot builder as soon as possible, as most of these bot-builder apps have already implemented. This relates practically to long-existing CAD operations which have always used an identical zoom structure (hold button on mouse, use wheel to zoom in and out). Having to click up in the corner and use +/- to zoom when your hand is on a mouse with a wheel is a little archaic.
Reason for choosing Clepher
More Templates, More focused on just bot building, support response during onboarding, follow-up from support team to emails, etc.
Reasons for switching to Clepher
More Templates, More focused on just bot building, support response during onboarding, follow-up from support team to emails, etc.
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Leland! And noted on the feedback, our new updated app we're building will have unlimited 'paper space' ;)
Replied September 2023
Michael
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Really excellent clean UI, constant Updates by [sensitive content hidden]
Amazing. The support is amazing. Always very prompt and since day one of its launch the UPDATES HAVE BEEN CONSISTENT.....hundreds and hundreds of updates to improve and get the platform better and better and better.
PROSThe extensive support materials. The UI is so easy to use and to navigate around. I love the drag and drop canvas to create the chatbots needed. Also they have an extensive library if ready to plug and play chatbot templates (200+ on the Pro account)
CONSThere should be a instruction notifications when you first login to give you a clue on what to do, so you don't have to visit the support area to find out. You cam be instructed within the same window what to do.
Reasons for switching to Clepher
Pricing and features for the same price Clever Messenger was FAR better. Manychat was still easier to use than Clever Messenger at first. But the life time launch special price was inviting enough to leave....lol
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it! As for your remark, about onboarding, we did improve that a lot last couple of years after you joined. New users will get a proper onboarding experience. And we integrated support videos and articles within the app now too. Let us know, and we're able to activate it for you.
Replied June 2023
Miles
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Clepher simply delivers results - immediately
Well written code, clean interface and easy to monitor performance live. Been a pleasure to work with the tool and the support team.
PROSThe innovative "card" system during setup made this a no-brainer tool that started to deliver results as soon as I hit go.
CONSIt took a bit to wrap my head around all the ways that Clepher can be utilized. Still exploring new methods weeklyi.
Reasons for switching to Clepher
Clepher provided me all the services that 3 other tools were providing, all in one interface with one login.
Vendor Response
Thanks so much for dropping this testimonial and review. We appreciate it, Miles!
Replied April 2024
Ian Wallace
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Clepher, the messaging platform that is really Clever!
I am using Clepher to build client Chatbots and I am super impressed with the easy to use platform
PROSI have used this platform for over 2 Years now and find it easy to use and the features it has is comparable to Manychat if not better in someways, it integrates with other platforms easily and has some great templates. The platform [sensitive content hidden] and developers are really on the ball providing new features all the time as well as providing great customer support and training.
CONSI am always surprised, when I think of something I would like it is doable already, I just haven't used it.
Reason for choosing Clepher
I like All thre platforms but I will go to the Clepher platform first as this is the one I have used most and have found the easiest one to build what I need
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Ian!
Replied October 2023
Warren
Internet, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2023
Clepher Review
Ok but I found it hard to understans but then again that's probably just me
PROSThe Name before the name change to clepher
CONSLack of Empathy when someone was in a bad situation
Vendor Response
Thanks so much for dropping this testimonial and review. We appreciate it, Warren! As for the remark about lack of empathy, sorry you turned around and now feel that way. We expressed our sympathy regarding your surgery and immediately downgraded your account as requested. For the record, you also asked us to refund all your monthly payments for the time you used the Pro edition of our app, we explained why this is not possible, and you seem to have understood our position. In the end, we are a business, not a health insurance.
Replied November 2023
Jeffrey
Consumer Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Very Clepher platform
So for the value is amazing it will be interesting to see it play out in action
PROSFantastic communication tool, will give an edge on my marketing and a way to help other businesses do the same
CONSSite is not optimized for ease of use. Hard to find things. Would be nice if everything was together in one log in area
Reasons for switching to Clepher
Many Chat was going to be very expensive
Vendor Response
Thanks so much for dropping this testimonial and review. We appreciate it, Jeffrey! And noted the feedback, we'll make sure to take this with us in the development of 2.0 which is undergoing right now.
Replied April 2024
John
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Clepher, life time purchase or monthly subscription, it's worth it either way
Excellent, very pleased! Support is responsive and patient ;PThe app is easy to use and learn especially with their interactive onboarding.
PROSThe ease of allowing prospects, members and customers to communicate with me in real time.
CONSClepher is about as easy to use as they can make it. There are some other services in addition to FB/Instagram that they might be useful and I would love to see what that would look like.
Reason for choosing Clepher
Great deal and better service
Reasons for switching to Clepher
Upfront lifetime purchase compared to monthly for MC was too good to pass up
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it John!
Replied September 2023
Bryant
Graphic Design, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Clepher is the best
Overall Clepher is much cheaper and better than other bots. Clepher has everything built into it that I need to streamline my business.
PROSI really love the real time messaging feature because clients know and trust me better and are more likely to buy my services.
CONSI do wish there were 5000 leads instead of 3000 on the main front end of the product.
Reasons for switching to Clepher
Clepher is cheaper but with more messaging options than Manychat.
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Bryant!
Replied September 2023
Casey
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Cleve Messenger is way better than the other guys.
Clever Messengers customer support is amazing. And like I said, it seems like the software is constantly getting updates and addons. It's well worth money I invested in it a few years ago... and then some.
PROSI love how easy it is to setup Chat Flows and everything else inside of Clever Messenger. I tried the other big name brand, but it wasn't easy as all!
CONSThere's not really anything negative I can say about Clever Messenger. It's updated very frequently so even if there is an issue or bug it's fixed fast.
Reasons for switching to Clepher
Because Clever Messenger could do the same thing as Many Chat, but it was cheaper!
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it!
Replied June 2023
Brian
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Clever Messenger Makes FB Messenger Profitable
It's easy to setup a conversational flow that will connect with all of the major CRMs without having to use Zaps.
CONSWould be nice if you could use your mouse scroll wheel to zoom in an out of the canvas of a flow you are creating.
Reasons for switching to Clepher
Unlimted contacts, accounts, connections and flows so as we grow, our expenses with CleverMessenger stay the same.
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it! Your feedback has been noted, and we've put it on the roadmap. Thanks so much!
Replied June 2023
Eric
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Best decision ever
I like the way it it structure with training video ,ease of use.
CONSIts doesn't have a vocal response it has just text.
Vendor Response
Thanks so much for dropping this testimonial and review. We appreciate it, Eric! And noted the feedback, we'll make sure to take this with us in the development of version 2.0 which is undergoing right now.
Replied April 2024
Glenn Ross
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy as Chatmatic used to be.
Easy to use so far. I'm only a day into it.
CONSWhen adding a flow, I have to hunt down all the places in that flow to add and or change my business's information.
Reasons for switching to Clepher
Their management sold the company to the unqualified. The original builder of the software had a personal interest in the platform, and it always showed in his training. When it changed hands, that was gone. I lost interest and the software became unusable.
Vendor Response
Thanks so much for dropping this testimonial and review. We appreciate it, Glenn!
Replied January 2024
Rakesh
Verified reviewer
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Good tech, a must have
overall its a great tech and its not enough to hv a great tech alone as it is being backed by 5 stars service!
PROSEase of deployment and integration to other CRM platforms
CONSthe fact that there always are subscription costs
Vendor Response
Thanks so much for dropping this testimonial and review. We appreciate it, Rakesh!
Replied April 2024
Ari
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great Chat marketing Platform with Amazing Support
I had to migrate to a new chat marketing platform as the one I was previously using announced they were closing. I know that Chatbot marketing has a lot of potential, especially for lead generation from Instagram. After reviewing many of the platforms available, I decided on Clepher, and one of the reasons is that I heard the support system was good with fast turnaround on tickets.If you are only using a single comment growth tool to send a DM with a link, then that's fairly easy to set up, but if you want to craft conversational experiences for your own platforms and for clients, getting questions answered quickly is essential. The lack of support (and complaints in the FB group) in the most well-known platform in this market is the main reason I didn't choose that one.Getting set up and recreating all my flows took some time and there was definitely a learning curve but support answered my questions and SXtefan recorded some personalised Loom vids to help, which is the type of commitment from the [sensitive content hidden] that is amazing to see. He also added my email autoresponder to the Integrations, which already has most of the main ones as standard.All in all, it has been a great experience so far and would definitely recommend Clepher if you are looking for a chat marketing platform.
CONSThis is not a complaint or a negative point but the videos and training definitely all have been made with Facebook Messenger in mind first of all, and the extra parts for Instagram added later. Perhaps this is my own personal opinion, I see a lot more potential in the growth of Instagram for organic marketing over Facebook, and definitely with Chat Marketing for Instagram so an IG-first approach would be a better option.However, having said that, I think some new training videos are being released soon.
Reason for choosing Clepher
Getting my questions answered quickly, hearing about the support and training videos being good quality, the agency license.
Reasons for switching to Clepher
Chatmatic had a great agency license but lacked some functionality I wanted and had a terrible support system. They also recently announced they were not going to continue the product so it was time to switch.
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Ari!
Replied October 2023
Rob
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Clever Messenger is the best bot platform in the market and they prove it every day
Nothing but great things to say about the platform, the company, the people and team, the service, the technology, and also their proactive approach to being on the forefront of that technology
PROSThey have the most direct integrations. Their service is top of the line and they provide the largest templates of any platform that exists
CONSHonestly, my only negative is that I never got my Clever Messenger Hoodie that I was supposed to get a long time back. The platform and the people are top notch and recommend them on a regular basis
Reason for choosing Clepher
Because no other platform could compete with the technology, the integrations, the price, and the service
Reasons for switching to Clepher
Because the technology was better, the service was a lot better, and their eagerness to help us be successful with the technology
Vendor Response
Thank you so much for your incredible review and for considering Clever Messenger the best bot platform in the market! We're absolutely delighted to hear that you appreciate our direct integrations, top-notch service, and extensive template selection. We're thrilled that our technology, pricing, and eagerness to help have made a positive impact on your experience. Your kind words about our platform, team, and proactive approach mean the world to us. We're excited to keep pushing the boundaries and supporting your success! Our apologies for the missing Hoodie, we've checked, and we sent it over 2 times already! Sometimes they get stuck over at customs or the post office. Will contact you, get your address and send it over… Third time's the charm!
Replied April 2023
Larence
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Clepher, A Very Clear Choice
My overall experience with Clepher has been AWESOME!
PROSWhat I like about Clepher is the step-by-step onboarding process. Relevant tasks to get up and running fast. Recommends setting goals and developing a plan of action so that you can see results quickly. When you review the application in its entirety, you will notice that it is comprehensive and thoroughly intuitive product and at that moment you realize you don't have a toy but a serious business tool. The developers are constantly improving Clepher infrastructure, capabilities, and features that benefit the users exponentially. They routinely ask users for recommendations of 3rd party software to integrate into the platform, if it makes logical sense to improve our marketing strategy and close more opportunities. Every effort from the Clepher team has been open and transparent from the beginning and the support I have received personally is far greater than most U.S. Fortune 500 companies with $B dollar revenue.
CONSAs I continue to use Clepher I might run into some issues however as of this writing I have no like least aspect of the product.
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Larence!
Replied July 2023
Bernadette
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Superb AI Platform
I love how Clever Messenger automates customer service and it is a cost-effective solution compared to hiring multiple customer service representatives.
PROSIntegrations. This allow me to connect Clever Messenger with other platforms I use, such as my email marketing tools, CRMs, and more. This helps to streamline my workflow and improve efficiency. The interface is also very user-friendly and no coding required at all.
CONSI guess Clever Messenger requires an internet connection to work, so without it, we will not be able to use the chatbot.
Reason for choosing Clepher
Aside from the unique features, Clever Messenger always provides heroic support in all areas and has great value for customers.
Vendor Response
Thanks so much for the kind words. Appreciate it!
Replied February 2023
Manish
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Best messenger chatbot platform for marketing
Overall experience was pretty good. I have had certain queries which they answered instantly and helped me in creating the chatbots as well. I have used multiple platforms but this one is very affordable and user-friendly. The drag and drop chatbot builder, recurring notification feature and autoresponder integrations are some of the key features in the platform.
PROSEasy to use chatbot builder, clean UI/UX and affordable pricing. What else you could ask for? Would like to mention the amazing support I got from their team. There are multiple chatbot templates to choose from. Multiple third party app integrations, quick updates and what not!
CONSRequested for more chatbot templates & integrations and they are working on it.
Reasons for switching to Clepher
First, all of the above are very expensive and Second, difficult to manage everything at one place.
Vendor Response
Thanks so much for the kind words. Appreciate it!
Replied February 2023
Wilco
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
My favorite messenger app with great support!
I've been using Clever Messenger since the early days when they just started. Not only am I impressed with the speed of new functionality and integrations, but their customer support is also top-notch! Glad I made the switch from ManyChat to CleverMessenger.
CONSHonestly... I wouldn't know what to say here. In the early days they had some UX/UI difficulties, but that's all been sorted years ago. Happy customer here!
Vendor Response
Thank you for your fantastic review and for sticking with Clever Messenger from the start! We're thrilled to hear you're enjoying the features, integrations, and our top-notch customer support. It's always great to see our improvements being acknowledged, and we're glad you're a happy customer. Here's to many more years of seamless messaging!
Replied April 2023
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
My Personal Review of Clever Messenger
My overall experience has been great! I've had a couple of hicup's along the way but Stefan and his support team got me back on track ASAP! the best support I've ever experianced online!
PROSEase of use and setup. Video training and ease of getting help from support if/when needed. Once set up the amount of template options is awesome!
CONSI really didn't find anything that was bad with Clever Messenger. If I had to pick one thing it would be the time it takes set up a meesage sequence from a template but only becausethere are so many options that you can completely customize your bot to suite your own business.
Reason for choosing Clepher
Features/ benifits, support and training. Value for money.
Vendor Response
Thank you for your wonderful review of Clever Messenger! We're thrilled to hear you've found the platform easy to use and our video training and support helpful. We're glad you appreciate the vast array of options we provide. We're committed to delivering the best possible experience for you and your business. Cheers to your continued success!
Replied April 2023
Rune
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Messenger app, for Facebook.
Setting up a lead capture funnel and using ads for it is what I focus on. To gather interested prospects and warm them up. This is key to growth, to get traffic, and also to get some deeper relationship without a static one way approach.
PROSWhat I love the most, about this product is the ease of use, the pre-made templates, and the visual composer. On top of that, it's the training which I follow that is a gamechanger and seems to leave nothing out. The support is fast. The product is sharp and works like advertised.
CONSThe limitations in the amount of leads would be the only set back. With a basic account, I would have loved more leads, but I DO have enough. It was hard to find a negative to mention, but this is the closest to something I would have loved to have even more flexibility with
Reasons for switching to Clepher
I haven't totally made the switch, but I have 2 similar ones. They both are great but a little different. Now, I think this might be better IF I ask for some tweaks, but unsure if they are open to it yet.
Vendor Response
Hi Rune! Thanks for the thrilling testimonial, loved it! And of course we are open to tweaks, just send in your requests over at support and we happily take a look. Appreciate you!
Replied April 2023
AnnMarie
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Clever Messenger is Great
Great so far
PROSThe Customer Support is fantastic and User Interface is cool and easy to navigate
CONSOnly used for Instagram and Facebook. Would be great on other platforms such as WhatsApp
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it! WhatsApp is in the pipeline!
Replied June 2023
Tamara
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Clepher is EVERTHING that you hoped for and EVERYTHING that you didn't know you needed.
For me, the kindness and helpfulness of the [sensitive content hidden] and the team are truly my favorite feature. I had initially been amazed at the product and the training, and I still am....then when a situation arose in which I needed help....the support I received was so kind and helpful that it will make you feel like you were working with your family or favorite friends. Truly authentic and truly kind people are running this company. And then there is the amazing product and training. I cannot say enough great things.
PROSThe most important aspect is the [sensitive content hidden] and his team. The level of care and attention to a customer's needs is priority number one for [sensitive content hidden] and his team. You can feel super confident in the quality of service which is working perfectly with the quality of this product. I cannot say enough great things about the people that run this company and the excellence of the product that they are offering.
CONSI have yet to find one thing that I could rate as a con and I do not think that I will be able to find anything.
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Tamara!
Replied July 2023
Stephen
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Awesome product even better support
Better than any you will find on the market. Do your self a favour, don't try anything else.
PROSThey have a great product that has every option under the sun. They have a very responsive support and tech team. I have tried manychat and chatfuel and they don't come close to cleaver messengers templates and amount of features.
CONSNothing I have found yet. Everything is working as expected
Vendor Response
Hi Stephen - thanks for the kind remarks, and the wonderful rating, appreciated. Here's to many more years growing with eachother!
Replied May 2023
Dustin
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easiest chatbot solution available
Provides a user-friendly interface for designing, building, and deploying chatbots across multiple platforms. Offers a drag-and-drop editor, integrations with third-party services, and advanced AI capabilities. It’s an invaluable tool for businesses looking to automate customer service, sales, and other interactions.
CONSI can’t think of anything I didn’t like to put here
Vendor Response
Thanks so much for dropping this testimonial and review; We appreciate it Dustin!
Replied November 2023