User Reviews Overview

Feature Ratings

Ease-of-use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Ratings Breakdown

5 stars

(23)

23

4 stars

(24)

24

3 stars

(7)

7

2 stars

(3)

3

1 stars

(3)

3

  • Pros

  • "The tool is pretty simple and easy to understand"

  • "Quick and simple to use, looks elegant and very professional. The ability to upload images and files is excellent and can be integrated with the business site."

  • "Very clean and simple user interface. Instant messaging is very convenient and comes bundled with many features like sharing images and videos. "

  • Cons

  • "The billing is sometimes wrong and you have to keep a check on that. But once you raise a ticket, it is easily resolved."

  • "Its a great tool but sold as an addon for the fresh service when it shiuld have been bundled up as one product for fresh service customers."

  • "I don't have any cons as per now but I would surely like to see some additional features like bot replies should be bit less robotic type. "

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