It does not require a very skillful person to start using the app. I like the fact that you can personalize your review as it makes the customer feel more at urge to write a review.

I like PARTOO because it is easy to use , as you can send messages to a multiple clients so to give a good after sell service.

L have had a very good response from my clients regarding reviews and also very easy to use.

Excellent, is one of our best partners in the company, with a very useful service, excellent source of data and an amazing team.

Maybe it would be nice to receive a quartely review of what I should change in my tags or posts to increase the visits to my websites.

I like the possibility to do posts and upload pictures.

Some features are not always clear for peeple that's not expert in the area but the team always take time to explain any doubt.

Easy to broadcast hyperlocal information across platforms especially Google My Business and Facebook and handle are ratings and reviews on these platforms in a single window.

Easy , quick and great reviews coming in - gain more clients and clients are impressed with how easy it is to use.

My wording is limited to type on the SMS that is send out.

There is no AI on sentiment analysis which would be invaluable.

Partoo are helpful in guiding me through how to nail my google SEO, staff are always helpful ion our catch up calls, giving me tips on how to constantly do better.

Missing the possibility to post on instragram.

I am very happy on the overall deliverables and wish the team all the best.

It was an amazing experience using this program. Will definitely use it again and recommend to anyone who needs a program like it.

But for B2B, it has rocked my world, I am very happy with the product, the team, and the company. The cost is very reasonable, and the value is excellent.

I like the ability to search up previous tickets that could help me review issues that occurred before.

Auto scheduling the email report saves me a lot of time and complications. I also like the fact that Team Support is compatible for API Integration.

I had a great experience using this software. It was a joy in teaching y sales team how to use it and they all had great feedback.

I often have trouble locating previous tickets using the search feature.

TeamSupport is a great solution for managing helpdesk tickets for our organization and the pricing is reasonable for the functionality.

Team Support is excellent when it comes to keeping track of tickets and responding timely to customers. Their support team has been fabulous as well.

There are a lot of useful features and customization, which is important for a software like this. Easy to align my team with our goals.

The configuration and setup is very non-intuitive and confusing.

The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to support customers.

I appreciate the ability to have documented correspondence available to all users at all times.

Team Support has been a great partner with ProfitSword. They have allowed us to better manage our ticketing system and now with Team Success our client relationship management.

Ease of use and comprehensive knowledge base, both internal and customer facing. The Dashboard is very intuitive and easy to access key reports and information.

The CDI score allows users to see the overall satisfaction of the client based on customizable metrics. I also like the ability of Suggested Solutions when client are opening tickets.

I find TeamSupport user friendly. Due to the nature of my job, I use TeamSupport very frequently and it is very useful.

I like a program that just plain works. In that respect, TeamSupport does its job.

The search functionality in TeamSupport is excellent and extremelu user friendly. Chat functionality is convenient.

I like the fact that it can integrate to JIRA very easily.

Reports are a little difficult and confusing to set up.

Its hard to read the numbers of the tickets on the page, and a lot of the pages have cluttered information on them.

However, the frustrating part of Team Support is the reporting section.

The ability to work with the API to enhance functionality in our situation. The help from the staff has been excellent.

I like the ease of use the most, easy to claim and respond to tickets. The customization is nice as well.

TeamSupport has wonderful customer service and the team is always there to assist.

Helps in following up the ticket as well, interface is also good.

Better Ticket Routing scenario and it can track better with products. Very good especially on CRM integration.

Team Support's reporting capabilities are my favorite feature of the software. We are able to extract all metrics and KPIs needed to run an efficient customer care department.

Despite that, there are the odd instances of slowness or degraded performance.

A software solution that truly gives you the ability to easily assist your clients or work teammates. Customer support made easy.

Our Rep at TeamSupport was wonderful. He gave ideas but allowed us to make our own decisions.

Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc.

Great CRM tool, especially if you're looking to reduce cost while improving efficiency.

It offers an improved customer experience, and improves efficiency. It is easy to use and a great product for customer service.

Euro

Since 2014, the team of 400 people has been working every day to improve the digital strategy and the reputation of more than 200,000 customers worldwide. Thanks to the simplicity of our tool, everyone can start tomorrow to improve their local SEO and manage their online presence, and their opinions on the main distribution platforms. Retrieve and analyze data to make better strategic decisions. 

For this Partoo has developed tools to meet your goals: to get found, to get chosen and to get clients.

Our Tools
- Presence Management: 
Be present on the internet
Automatically distribute information about your establishments on major directories, GPS, search engines, social networks and review sites

- Store Locator:
Optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity

- Review Management:
Centralise, Control, Analyse, and Respond to reviews left coming from anywhere on the Internet

- Review Booster:
Get more positive reviews and encourage your satisfied customers to leave you positive reviews on your Google Business Profile

- Messages: 
Interact in real-time
Centralise messages received on Google Business Profile and Facebook Messenger, and easily reply to them centrally or locally

If you need more info check out our website: 
Contact us https://www.partoo.co/en/
LinkedIn:  https://www.linkedin.com/company/partoo/

LongDescription

User Management

Keyword Rank Tracking

Performance Management

SEO Management

ROI Tracking

Real Time Data

Click Tracking

Backlink Monitoring

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Localization Automation

Dashboard

Trend Analysis

Customizable Reports

Real Time Analytics

Reporting/Analytics

Customizable Templates

Sentiment Analysis

Engagement Tracking

Real-Time Monitoring

Template Management

Multi-Location

Review Notification

Social Media Monitoring

Social Media Integration

Review Monitoring

Response Management

Third-Party Integrations

Review Display

Activity Tracking

Data Import/Export

Customer Experience Management

Chat/Messaging

Multi-Language

Monitoring

Purchasing & Receiving

Google Analytics Integration

Web Traffic Reporting

Real-Time Updates

Mapping

Event Promotions

Website Analytics

Multi-Channel Marketing

Geolocation

Customizable Fields

Distance Calculation

Website Integration

Geotargeting

Ratings/Reviews

Customizable Branding

Listing Management

Reputation Management

Reviews Management

Link Management

Performance Metrics

SEO Audit

Third-Party Integration

Access Controls/Permissions

Mobile Access

Real Time Reporting

Customizable Categories

Payment Processing

Mobile Alerts

SMS Messaging

Mobile Payments

Order Management

Mobile Booking

Review Generation

Online Ordering

Automatic Location Detection

Conversion Rate Optimization

Online Payments

For Restaurants

Contextual Targeting

Event Triggered Actions

QR Codes

Conversion Tracking

Online Reservations

Negative Feedback Management

Tagging

Point of Sale (POS)

Task Progress Tracking

Location Tracking

Real-time Consumer-facing Chat

Cost Estimation:
Partoo’s solutions are invoiced on the basis of a yearly fee, per point of sale. In the case of a brand with more than 10 establishments, our prices per point of sale decrease according to the size of the network. To create a solution that is tailored to your business goals, please contact us or request a demo and one of our experts will happily assist you.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Partoo

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. 


Commenting/Notes

Support Ticket Management

Real-Time Analytics

Case Management

Surveys & Feedback

Multi-Channel Management

Application Management

Email Alerts

Document Storage

Customer Segmentation

IT Asset Management

Customer Service Analytics

Workflow Configuration

SSL Security

Change Management

Single Sign On

Project Management

Rules-Based Workflow

Customer Database

Calendar Management

Collaboration Tools

Automated Routing

Assignment Management

Call Center Management

Customer Complaint Tracking

Problem Management

Email Templates

Contact Management

Help Desk Management

Configurable Workflow

Wiki

Real-Time Data

Routing

Issue Scheduling

Issue Management

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Email Management

For the unique challenges of B2B businesses, the TeamSupport products are designed to help you manage your most important asset - your customers. Pricing starts at $49

Partoo vs TeamSupport

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons