All XOR Reviews
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Leah Rose
Verified reviewer
Human Resources, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Saves Time and Streamlines Recruiting
I've been using XOR for over 2 years and have been amazed by the functionality and the continual addition of new features. The platform is intuitive and user friendly. The new user interface allows our recruiters to communicate continuously and seamlessly with candidates. The calender feature has saved our recruiters the constant phone-tag game of trying to schedule candidates and hiring managers for phone and in-person interviews. We use XOR within the healthcare recruiting space and have been able to speed up the hiring process (time to fill) by an average 4.5 days. Our recruiters have been able to handle 100% more candidates within their pipeline and actually phone interview 2.5x more candidates. XOR has enabled us to automate and streamline parts of the recruiting process that are well-known inefficiencies within the HR world, saving valuable time for candidates, recruiters, HR, and hiring managers.
PROSFull integreation with our ATS is seamless Automation of recruitment screening saves time Calender integration has alleviated so any issues with interview scheduling
CONSFor metrics reporting purposes, I'd like the dashboard to be a bit more customizable...although I think that is an upcoming feature.
Vendor Response
Dear Leah, thank you for sharing your kind words with us. It means the world to us and to our entire team. We value your input and encourage you to let us know more details about your experience with us. Thank you for being our customer, XOR Team
Replied August 2020
Blythe
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Super flexible, great team
We are a social entrepreneurship business focused on bringing AI to help people navigate finding work and leveraging resources and using smart bots to communicate and coordinate. This tool allowed us to get our intake and coordination process well structured for launch.
PROSWe had a very creative application for the chatbots outside of traditional recruiting and the team provided solid education about capabilities and extremely helpful consulting to come up with a creative solution that we launched.
CONSI wish the design process was more visual (like some of the free bots) , I haven't been trained yet but hopeful it is documented well enough. They don't seem to have a ton of user help and support yet - but are very responsive to questions, just wish it was more self-service.
Reason for choosing XOR
XOR was a better fit. It was more WAY more flexible than Mya and less expensive as well. MeBeBot has a different focus and pricing as well is higher.
Vendor Response
Dear Blythe, thank you for your valuable feedback. We are constantly working on improving our services and functionality, and any advice from our customers is always welcome. We are currently working on our design to be more visual and it is in our roadmap till the end of the year. You have been a great customer to work with and we hope to continue working with you in the future. Thank you for being our customer, XOR Team
Replied July 2020
Olga
Food Production, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
XOR review
user friendly, team's customer focus, ability to assess candidates faster
CONSConversion. in Russia not every candidate will follow the link and answer questions
Reason for choosing XOR
We have no alternative in Russia. Another technology very poor
Vendor Response
Dear Olga, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. We're glad that customers like you are having a great experience at XOR. Thank you for being our customer, XOR Team
Replied July 2020
Jenni
Verified reviewer
Human Resources, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Excellent Support, Great Product
The support team is incredible and made my job of understanding how the Chatbot works a pleasure to learn. Our recruiters are loving the Chatbot, it makes their jobs a little easier and is a great time saver in that it asks all the questions that would normally be asked on the first call or on an email. The candidates can choose to respond directly to their mobile phones or desktop as they get an email and an sms autoresponder.
PROSThe support team, namely [SENSITIVE CONTENT HIDDEN], are incredibly friendly with quick responses, and go the extra mile to make sure all our needs are met. No issue was too big for them to handle and all bugs sorted out efficiently. The Chatbots are very easy to use as is the ability to edit the Bots. I love the fact that the Bots have been customized to fit our website and look like they are genuinely coming from us, it certainly gives our candidates peace of mind to complete the Chatbot questionnaire. Everything is automated which saves a huge amount of time.
CONSCan't think of anything to dislike at this stage
Vendor Response
Dear Jenni, thanks so much for your thoughtful and detailed review. We appreciate your hard work in putting this review together and know it will be helpful and informative for your customers. We are happy you're pleased with the results and that we were able to help. Thank you for being our customer, XOR Team
Replied July 2020
Laura
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
XOR has been a lifesaver
As a high functioning two person HR department and the solely designated recruitment partner for a vastly expanding and rapidly growing organization with over 150 employees across three locations, I honestly don't know where I would be now today if it weren't for Xor. This highly valuable platform came about at the right time for me to get a handle on a huge influx of upcoming hiring in order to get ourselves organized, streamlined and efficient in our dealings before getting lost in an endless pile of futile resumes.
PROSI love the customization and ease of use, not to mention how quickly it was implemented.
CONSOur version of Outlook posed some challenges but the team has been super supportive and diligent in addressing any issues that have come up in a timely, considerate fashion.
Reason for choosing XOR
Excellent value for the cost. Extremely satisfied with our purchase!
Vendor Response
Dear Laura, thanks so much for sharing your experience with us. We sincerely appreciate your insight because it helps us build a better customer experience. Don't hesitate to reach out directly to us if you have any more questions, comments, or concerns. Thank you for being our customer, XOR Team
Replied March 2021
Benjamin
Human Resources, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Speed up your recruiting process with XOR
I'm finding that I'm spending more time talking to candidates and less time reviewing resumes. It is truly a game changer. Most application systems rely on matching a resume to the job description. Using XOR allows me to have them ask real questions and get real info.
PROS1. Instead of having to review countless resumes, the system will ask candidates qualifying questions and if they are qualified, they get to schedule directly on your calendar. 2. Fairly easy to set up qualifying questions for the candidates. 3. Customer Support is fantastic. They are responsive and extremely helpful.
CONSIt is taking a little time to get use to a new software.
Vendor Response
Dear Benjamin, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for being our customer, XOR Team
Replied July 2020
Zinovia
Hospital & Health Care, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Very useful, highly recomend
As we face this unprecedented, difficult time on daily challenge being on the front line of the Pandemic, we are very short of staff, XOR implemented new features that are helping us to communicate more efficient especially with less qualified personal what we need in our days to overcome this crisis (that are on constant flow). This software is very easy to use, being full automated - is saving a lot of time for us, and the customer support always have been very helpful.
CONSWe discuss with them to implement some extra features for healthcare, working on that.
Vendor Response
Dear Zinovia, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thank you for being our customer, XOR Team
Replied July 2020
Mike “Batman”
Verified reviewer
Human Resources, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Amazing, multi-functional, and affordabl
Amazing company, customer service, and product.
PROS- It is SUPER customizable - You get to use your voice to maintain your brand - Automate Text Message Campaigns - Automate your inbound from candidate applicants to interested buyers - Integrate with your current CRM or database - Track your metrics for constant improvement
CONSI wish we could have the candidate switch from online to text message mid-stream. I believe this feature is coming though
Vendor Response
Dear Mike, thank you for leaving us a 5-Stars review. At XOR, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Our team is currently working on the possibility to switch from online to text messages. Thank you for being our customer, XOR Team
Replied July 2020
Inna
Telecommunications, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Recruiting tool for today and tomorrow
I see this product like a service of the future, easy to apply and a necessary tool for recruitment of young specialists . A very good experience to work with [SENSITIVE CONTENT HIDDEN], she is very open, client oriented and professional, always ready to help
PROSa easy to use product, targeted for young generation, our potential of candidates
CONSnothing to be claimed, everything was to the expected level
Vendor Response
Dear Inna, thanks so much for sharing your experience with us. We sincerely appreciate your insight because it helps us build a better customer experience. Don't hesitate to reach out directly to us if you have any more questions, comments, or concerns. Thank you for being our customer, XOR Team
Replied July 2020
Shelly
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
XOR in Action
Customer support, the set up, and implementation has been pretty easy to do. The team who supports our account always gets back to us in a timely manner, walks us through whatever we need to see, and works to help us be the most successful we can be in this climate.
PROSUser friendly, easier way to communicate
CONSSome features are not quite in place yet
Reason for choosing XOR
The price is worth the features that are provided. There are many different packages, based on the company needs.
Vendor Response
Dear Shelly, thank you for sharing your kind words with us. It means the world to us and to our entire team. Thank you for being our customer, XOR Team
Replied January 2021
Barb
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
XOR user
Just started using XOR, as we're still in setup mode, so can't respond to that.
PROSEnables us to increase our recruiters time speaking with quality candidates
CONSHad to change how we interacted with current job search software, but we'll get used to it. That's the point.
Reason for choosing XOR
Customer service
Vendor Response
Dear Barb, we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you for being our customer, XOR Team
Replied July 2020
Nadejda
Verified reviewer
Retail, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Très utile
Les coûts, recherches détaillées de nos besoins
PROSRéduit le temps des recherches ,basée sur des vrais profils.
CONSPour l'instant en stade de découverte, rien à signaler
Vendor Response
Dear Nadejda, thank you for sharing your kind words with us. Hearing that you had a great experience with us is the best thing we could hope for! Your recommendation means a lot to us. Thank you for being our customer, XOR Team
Replied July 2020
Ben
Accounting, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Great product, highly customizable, issue with conectivity
A great experience and something I would highly recommend.
PROSIt was incredibly customizable and the team were ab;le to make changes and cater to our needs very easily
CONSThe connectivity issues we experienced and the load time was frustrating given the large scope of the project. This may be resolved with servers in Australia
Reason for choosing XOR
Cost and overall purpose
Vendor Response
Dear Ben, a feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.We sincerely appreciate your insight because it helps us build a better customer experience. Don't hesitate to reach out directly to us if you have any more questions, comments, or concerns. Thank you for being our customer, XOR Team
Replied July 2020
Roland
Construction, 1,001-5,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Recommended, easy to use with lot of features
Compare with our previous software, is very easy to use, and adding additional features during lock-down (because of COVID), was a pleased surprise.
CONSNothing to complain. All the updates are done during night time, do not interfere with our work... So, nothing to complain about.
Vendor Response
Dear Roland, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are thrilled that you enjoyed your experience with XOR. We will be sharing your feedback amongst our team. Thank you for being our customer, XOR Team
Replied July 2020
Lina
Verified reviewer
Restaurants, 201-500 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Excellent people with great ideas for any company
It is easy, effective and the feedback for our teams was very positive. It is modern, saves time and engages the team.
CONSNothing, all the XOR team was always available whenever i needed them.
Vendor Response
Dear Lina, thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. Thanks for placing your trust in us and your willingness to share. Thank you for being our customer, XOR Team
Replied July 2020