ZyraTalk has been and will continue to be a vital tool for our success. The technology is fantastic and the functionality of the interface for both customer and company is amazing!! The best part, the founders! Highly motivated, ETHICAL, and very dependable, available and very trustworthy!

One of the most impactful features for me is that the interface of the app is VERY easy to understand and use. I also love how customizable the app is. I think it is genius to have the questions change depending on what page the user is on. For example, when the chatbot appears on our hiring page, the form is directed to collect job skill information. However, when the user is on the page of services provided, the form questions populate to collect the user's service needs.

Honestly, I have been using ZyraTalk since pretty close to the beginning of the app creation and I cannot find one thing I would like to see improved or developed. The improvements that have been made overtime have rolled out BEFORE I have seen a need. The team at ZyraTalk is definitely forward thinking and, in my opinion, are proactive rather than reactive. For this type of technology that is a difficult task since technology is forever changing.

ZyraTalk has helped the businesses we work with on a daily basis connect more effectively with their customers. Furthermore, as a low-funnel lead generator, ZyraTalk provides consumers with another way to enhance and complete the customer journey required for growth. I cannot recommend ZyraTalk enough and know 100% that they are the best chat provider solution for your company.

ZyraTalk uses advanced AI-powered chat software to provide best-in-class customer engagement & drive customer conversions. Its 24/7 capabilities, ease of integration onto any website, and customization provides a chat solution that is tailored to each business's needs. In addition, insightful analytics tracking with GA4 provides ZyraTalk with another leg up in lead generation tracking and optimization.

As with any AI-powered chatbot, it lacks human emotional intelligence. However, in most industries, this is not needed and is used to simply answer consumer inquires

Overall experience was okay. Customer service can be improved, but mainly billing.

Nice product to offer on a webpage. The team is excited to work with clients.

Billing issues and slow turn around time to requests

I have had a wonderful customer experience with Zyratalk. [sensitive content hidden], the person I have been in contact with, is fantastic. He promptly responds to our emails and calls and is always professional and helpful in ensuring we provide the best possible experience for our customers. I have also been collaborating with [sensitive content hidden] on our new chat development, and she has been equally professional, kind, and knowledgeable. Overall, it has been a pleasure working with Zyratalk.

I like the customer service that Zyratalk provides and their constant product improvement

We have been using the regular chatbot, and its structure is not ideal for our business expectations; therefore, we are moving to chat GPTintegration to provide better customer experiences and to optimize the time on the phone of our customer representatives.

Quick and easy to integrate with website. Excellent customer service.

Ability to customize links and provide responses to help web visitors get the information that they are looking for by using AI technology to provide answers from website and supplied content . Affordable cost. Able to integrate with internal call center needs and CRM.

In past years, some of the AI generated answers could be off the mark a bit. The newest version has greatly improved that.

Implemenation was quick and easy, we even customized a few things. We now have an simple way to capture leads who visit our site. Love the bot and the ability to jump in live.

Support from Zyra is great when we need to make a change to the flow or branding.

Overall, the product works really well and is reliable for users. It is east to navigate and the team is great to work with.

No immediate thoughts come to mind for cons.

ZyraTalk is great to work with. Customer Service is always fast & friendly!

Any time we have had any customization requests, Zyra has worked with us. N/A on cons.

ZyraTalk is great. They are so responsive...easy to work with...and their product works!

Our agency started working with ZyraTalk after we received a referral within our industry. Ever since, ZyraTalk has been our "go to" service. Over the years they have only improved upon what they do...including their AI driven chat. Our clients benefit by generating more leads each month...and thus, more revenue. The great part, in most cases, our clients only need one extra lead per month to more than pay for this service.

We really have not found a weakness with ZyraTalk...right now we are extremely pleased with this service/product

Messenger and chatbots were most helpful.

Chatbot was easy to use, and some customers found it helpful.

Not keeping up with Google algorithms was sometimes a problem.

Many times a customer would like to leave information and get a follow up call as opposed to calling. Zyratalk helps capture these customers who would rather chat which in this age is increasingly growing.

No there are not any features that i feel that is missing. The tool is at a good price point and helps us accomplish our goals.

The folks at ZyraTalk are off the carts in terms of service. I literally just signed up a client of mine yesterday. It's already ready to go today! Everything is seamless.

ZyraTalk has taken the lead in the "Chat" industry with their AI driven Chat service. It's on 24/7 and has more layers to generate leads. Great product! It's easy to set up...easy to use...and it works!

I really do not have a weakness to share about ZyraTalk. It's extremely cost efficient...and...the product works!

The product is super easy to use. Our clients are finding good leads. We have 1 client that has 9 chats, and ZyraChat's Team has helped us in streamlining this process. [sensitive content hidden] is my number one, I can ask her any question and she finds the answer for me.

I liked the character limit the least, but now that doesn't even matter. They find solutions and implement.

ZyraTalk is on the cutting edge of AI chat. Their entire team has been fabulous to work with and we look forward to the results we feel that we will be able to get from their service.

We really have no complaints at all! They have been most professional to work with.

The ease of use and customization! The response is very accurate.

The set up for individual pages was a lot of back and forth.